Microsoft Outlook Express
Category: Computers > Software
Asked by: jopa-ga
List Price: $5.00
08 Nov 2002 14:24 PST
Expires: 08 Dec 2002 14:24 PST
Question ID: 103038
This is an Outlook Express question. In my email inbox I now have a junkmail message that is apparently in some sort of foreign language (or maybe it's just in gibberish characters). Anyway, I'm unable to delete it because the moment I click on it, an Msimn error message about an 'illegal operation' pops us and forces me to shut down Outlook Express. So I just need to how to get this message out of my email inbox? Is there a back way to get at it?
Re: Microsoft Outlook Express
Answered By: blinkwilliams-ga on 08 Nov 2002 14:43 PST
Hello and thanks for the question. I think I have a fix for your problem. If it doesn't work, please request clarification. I will keep at it until your problem is solved. My guess is that Outlook Express crashes when it loads the text of the problematic email message into the preview pane. I hope that by disabling the preview pane you can successfully delete the message. The default view for Outlook Express shows the preview pane. This is the window below the inbox window that displays the text of the email the moment you click on the message in the inbox. Without clicking on the problematic message, go to the view menu on the main menu of Outlook Express and select layout.... Now unclick the box that says "show preview pane." This will disable the preview pane. Now try clicking on the problematic message and selecting delete. Since the Preview Pane has been disabled, Outlook shouldn't crash when you click on it. You can then go to "view"..."layout..." and re-enable the preview pane if you wish. I prefer to keep it disabled since I have run into the same kind of difficulty in the past. Hope that works! If not please ask for clarification and I will suggest a plan B. Best, -blinkwilliams-ga
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