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Q: I have a software question. ( Answered,   6 Comments )
Question  
Subject: I have a software question.
Category: Computers
Asked by: mikedwyer-ga
List Price: $2.00
Posted: 08 Nov 2002 14:41 PST
Expires: 08 Dec 2002 14:41 PST
Question ID: 103046
When I boot my computer I get the following message:
?chDecNum@@3DA            not available in your mnyutil.dll   library.
What does this mean?  If I check OK it disappears off the screen and
the computer works fine.  I am running "Windows XP".
Answer  
Subject: Re: I have a software question.
Answered By: sparky4ca-ga on 12 Nov 2002 20:33 PST
 
Hi, here are a few suggestions. Please give them a try, and request a
clarification if they don’t work.

According to the MSDN .DLL library, mnyutil.dll is installed by Money
2000 deluxe, and should be a size of 389,176 bytes. The modification
date should be 8/4/1999, and the version should be 8.0.14.731.

We need to find out if there is any chance your version is incorrect
somehow. So I need you to click on start, search, and then in the
dialogue that opens, click on “all files and folders”. Then in the
“All or part of the filename” box enter mnyutil.dll. Under “look in”
make sure local hard drives is displayed, unless you only have one
drive. If you only have one drive, it’s alright if it says “c:”. Click
Search.

After a while, you should hopefully get some results. If you do not
find any file, click on start, my computer, tools, folder options,
view, and make sure that “show hidden files and folders” is turned on.
If it is, then the file we’re looking for is missing completely. If it
is not turned on (ie. Do not show hidden files and folders is
selected) change it, and then perform the search again. If you are
still missing the file, then we know it’s gone totally.

If you do get results from the search box, please right click on the
file that is found and choose properties. Make a note of the file
location, date, size, and version numbers. If any of them do not match
what is displayed above, then the file is likely corrupted.

Basically, regardless of what we find above (which is mostly for
information) we need to try to extract the file from your Money 2000
deluxe CD. If the file was found as existing on your system, right
click it in the search results, and choose rename. Add your initials
to the beginning of the filename.  Insert your money CD, but when the
autorun/etc. comes up, close it. Click on start, search, all files and
folders, and look for a file named money.cab, but this time in the
look in box, click the down arrow and select the cdrom drive that you
put the money disc into. Click on search.

When the results window shows money.cab, double click on it to open
it. It’s just like browsing a folder. Look for the mnyutil.dll file,
and right click on it. Choose extract. A dialogue box will open asking
where you would like to extract it to. If you found the dll file in
the first search above, then navigate to that folder and click
extract. If you didn’t find the file in our first step, then navigate
to the folder that Money is installed into. Most likely it is:
C:\program files\Microsoft\money or c:\program files\Microsoft money
2000 deluxe
Or something along those lines.

Once the file has been extracted, reboot the computer and see if the
error persists. If it doesn’t, then run Money to be sure it works, and
then you’re set.

If it does, or if you do not have a money 2000 deluxe CD, then we’ll
have to try some other steps.

Click on start, run, and type in msconfig and press enter. When the
configuration utility opens, click on the startup tab, and look
through the list of programs for anything that mentions MONEY, such as
Money reminder. De-select the checkbox to prevent it from running.
Close msconfig and restart the computer. If the problem is gone, run
Money and make sure it still works.

If it still persists, then we may have a more serious problem. Please
try scanning the computer with an update virus checker. Then, request
an answer clarification and I’ll do some more checking. There are no
mentions of chdecnum in the search engines. Perhaps the actual error
is slightly different?

I await your clarification request or rating of my answer if we were
successful.

Sparky4ca-ga

Search strategies:
Msdn.Microsoft.com – mnyutil.dll
Google.ca -- ?chDecNum@@3DA
Comments  
Subject: Re: I have a software question.
From: tox-ga on 08 Nov 2002 15:13 PST
 
mikedwyer-ga,
Are you sure you don't have any weird programs starting up with
windows?
Did you recently uninstall something? Sometimes the program does not
completely uninstall and fragments (such as startup shortcuts) remain.
 To clear these,
1. Goto Start > Run
2. Type in 'msconfig' without the quotes.
3. Go through the tabs and identify any programs that should not be
there or you recently uninstalled and uncheck them.
4. Click OK and restart, the error message should stop.

If this works, tell me so I can post it as an answer.
Good Luck.
-Tox-ga
Subject: Re: I have a software question.
From: arcadesdude-ga on 08 Nov 2002 15:21 PST
 
Mikedwyer,

mnyutil.dll is a file (a library which is a file which has a lot of
smaller functions which are used by programs) used by Microsoft Money.
Is that the exact error message you get in the window?
Subject: Re: I have a software question.
From: funkywizard-ga on 08 Nov 2002 17:24 PST
 
it would sound to me that one of the programs you have installed is
expecting a different version of the file you have mentioned (and thus
isn't finding certain features and capabilities in the file that it is
expecting). if you can find out what program is affected, you should
reinstall it.
Subject: Re: I have a software question.
From: skaven-ga on 12 Nov 2002 18:38 PST
 
in re: to tox, I don't think XP has msconfig included with it.  I know
for sure that 2k doesn't.

As for the error, MSMoney has one of those bill reminder doodads that
loads up at startup if you've configured some accounts and such in
MSMoney.  It loads at startup and appears as an icon in your system
tray.  I'd recommend uninstalling MSMoney, unless you're actually
using it to do some personal accounting.  If that is the case, I'd
recommend uninstalling it and reinstalling off of the CD that came
with your computer.
Subject: Re: I have a software question.
From: iso8601-ga on 13 Dec 2002 16:43 PST
 
>>  8/4/1999  <<

Is that  8th April or August 4th ?


ISO 8601 now defines YYYY-MM-DD style dates in order to avoid such
ambiguities. See also ANSI X3.30, EN 28601; and on the Internet, RFC
3339.
Subject: Re: I have a software question.
From: sparky4ca-ga on 13 Dec 2002 19:06 PST
 
re: date

I too, prefer the YYYY-MM-DD format. Since I cannot be 100% certain I
used the format given by MS. I think the cersion number may be more
useful.

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