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Q: Internet Explorer pup-up menu ( Answered 1 out of 5 stars,   4 Comments )
Question  
Subject: Internet Explorer pup-up menu
Category: Computers > Internet
Asked by: erwin-ga
List Price: $4.00
Posted: 02 May 2002 04:16 PDT
Expires: 09 May 2002 04:16 PDT
Question ID: 11041
How can I reduce the delay of the pop-up menu after right-click in
IE5+ on Win2000 OS?

At different locations I am using Internet Explorer 5 and/or 6 on all
current WinOS. IE6 installed on Win2000 shows a very annoying
characteristic: clicking the right mouse button does not show the
pop-up menu immediately as usual, but it takes a delay of 5 seconds!
How can I reduce this delay? In addition, one of the browsers (IE5,
Win98) nerves me, it does not show a pop-up menu at all when
right-clicking a picture. (no, there is no java script restriction in
the HTML source code)

Many thanks for your support!
Erwin
Answer  
Subject: Internet Explorer pup-up menu ANSWER
Answered By: jessamyn-ga on 02 May 2002 10:05 PDT
Rated:1 out of 5 stars
 
Hi Erwin,

There are a few reasons that can cause delays in the right-click
window coming up in a timely fashion. I'll go through the most common
ones and explain what the remedies are. In no particular order....

1. Lack of available system memory.

If you have a lot of applications running in your system tray [the
small area in the lower right hand corner of your screen] it can put
your system in a state of constant busyness, accessing the memory and
the swap space on your hard drive. troubleshooting step #1 is to see
if you still have this problem with fewer programs in the system tray.
This is unlikely to be the issue, but a good place to start for
overall computer health. If you still have the problem check....

2. programs installed that slow-down the ability to access everythign
on the right-click context menu.

Two programs that have specifically been implicated in right-click
delays are

-- mcafee anti-virus version 4.5 and below
[solution - upgrade to 4.5.1 or above]
http://www.mcafee.com/

-- stuffit - because it is available as an option on the right-click
menu and it does not work well in Win2K in this capacity, Alladin
claims this has to dowith the shortcut the right-clic kmenu uses to
access the A drive, and they have a fix.
[solution - available on the stuffit website
http://www.aladdinsys.com/support/techsupport/win/dswin/dswin3.html
which involves downloading a patch available here
http://www.aladdinsys.com/downloads/files/DSDZUP.EXE ]

if this is not the case, we have one more option

3. registry changes

In some very rare instances, your registry could be corrupted, since
there is a setting for this delay, I will mention it. However, I must
also add, do not mess with your registry unless you know what you are
doing! You could render your computer inoperable and then you would be
unable to ask us more questions :)

Explaining how to modify the registry is a bit outside the scope of
this question, but the advice given in the user forum that addresses
this problem is the following: "Go to HKey Current User/Control
Panel/Desktop. There will be a Key called MenuShowDelay it will have a
decimal value. The lower the value, the quicker the menu pops up. Try
a setting of 10 or lower."

4. not running Win2K System File Checker in service pack 2

Recent versions of Win2k [service pack 2 and beyond] include a utility
called SFC which is a system file checker which will make sure the
system files are where they are supposed to be. Running this by typing
sfc at the command line promt will make sure the operating system has
all of the system files it needs to operate correctly, including the
right click context menus.

source: http://www.dslreports.com/forum/remark,2852142~root=winme~start=6~mode=flat

5. specific items on context menus

This last one is more of a common sense issue, but make sure that your
context menu for IE does not have access to any network drives [such
as a network hard drive, a non-connected drive, a web page] that the
operating system may be checking for and not finding, thus resulting
in a delay until the ssytem 'times out' looking for the resource.

I originally tracked down some answers to this question by searching
Google on delay and "right click"
://www.google.com/search?sourceid=navclient&querytime=QQA0N&q=%22delay%22+%22right+click%22

which led to the computing forum here:
http://www.computing.net/windows2000/wwwboard/forum/28149.html

wherem ost of the answers came from, or were started from.

I hope this solves your problem, please let us know how it works.

jessamyn-ga

Clarification of Answer by jessamyn-ga on 23 May 2002 09:10 PDT
I'm glad I solved your problem -- is there a reason you rated this a
one-star response? Could I have given you more or better information?
erwin-ga rated this answer:1 out of 5 stars
very profound, the issue in caption 2 brought the solution

Comments  
Subject: Re: Internet Explorer pup-up menu
From: micke-ga on 02 May 2002 05:26 PDT
 
I suggest you turn off "Window animation" in the setting
for Windows itself. That will make your computer feel
so much faster.
Subject: Re: Internet Explorer pup-up menu
From: joker-ga on 02 May 2002 07:38 PDT
 
I have seen this behavior caused by antivirus programs running
heuristsics.  Specifically, McAffee caused this problem on several
machines that I know of.  If you are running AntiVirus software, try
disabling it just to see if that is what is causing the problem.  If
it is, then try determining if you can adjust the settings so that it
doesn't.
Subject: Re: Internet Explorer pup-up menu
From: nealw-ga on 02 May 2002 07:50 PDT
 
I am also experiencing this very annoying characteristic of Windows.
This delay of approx 1.5 - 2.0 seconds is madding!  (IE6 on Windows
2000)

I have tried both of the solutions proposed so far and neither has
provided the desired outcome...?
Subject: Re: Internet Explorer pup-up menu
From: dcs_tech-ga on 29 Jun 2004 09:55 PDT
 
I too was experiencing a 1.5-2.5 second delay on W2k with IE6
installed. It turns out that McAfee 4.5.1 was the issue. As long as
the Virus Scan was running (Not the VS console however) my right click
would be delayed. Even when all aspects of the software were disabled,
it still continued. Turning hueristics off made no difference in my
case. As soon as I right clicked on the VScan icon and chose "Exit",
the problem ceased to continue... Start Vscan and it comes right back
again.

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