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Q: All rd.yahoo.com links don't work on my IE browser...pages can't be displayed ( Answered 5 out of 5 stars,   1 Comment )
Question  
Subject: All rd.yahoo.com links don't work on my IE browser...pages can't be displayed
Category: Computers > Software
Asked by: boardman27-ga
List Price: $2.50
Posted: 20 Nov 2002 14:19 PST
Expires: 20 Dec 2002 14:19 PST
Question ID: 111519
How do you email Yahoo for a support question? they have a huge
Yahoo!Help section...yet no way to email anyone (at least that i can
find). My Yahoo problem deals with my laptop: i can't click on any
yahoo link that forwards through rd.yahoo.com. i ALWAYS get "this page
cannot be displayed". i cleared my cache & changed the security
settings on IE...yet no luck.
Answer  
Subject: Re: All rd.yahoo.com links don't work on my IE browser...pages can't be displaye
Answered By: seizer-ga on 20 Nov 2002 14:36 PST
Rated:5 out of 5 stars
 
Hi there boardman!

What an irritating situation! The best thing to do in these
circumstances is to report it to Yahoo as a problem with their
software, which it may well be. To do this, visit the Bug Report page,
and tell them what's going on. Hopefully they'll help you.

http://docs.yahoo.com/info/support/contacts/bugs.html

There's another really far out possibility, but I'll bounce it off you
anyway. Let me know if it works:

Are you running Kazaa? If not, then just report it as a standard bug
to Yahoo. If you are, or have in the past, then try the following:

1) Click Start --> Search --> Files and Folders
2) Search your entire hard disk for a file called "hosts" (without the
quotes)
3) For each file that you find (though hopefully you'll only find one)
open it up with Notepad, and look for any lines with rd.yahoo.com in.
4) If you find any, delete them, save the file, and reboot your
computer. It may just fix it.

I hope that solves it for you, but at least you can talk to Yahoo now!
If anything's unclear, feel free to request clarification before
rating this answer.

Thanks, and good luck.

--seizer-ga

Search strategy was a combination of personal knowledge, and searching
for:

Yahoo contact
boardman27-ga rated this answer:5 out of 5 stars
fixed my problem...and i now know how to email Yahoo in the future.
also, a first user...a great first experience!

Comments  
Subject: Re: All rd.yahoo.com links don't work on my IE browser...pages can't be displayed
From: wolvies-ga on 21 Nov 2002 05:44 PST
 
If it was neither of those it might be a firewall problem if you use a
permissions based firewall that requests authorisation. Its possible
the rd. etc address is a redirect route and you may have refused to
give it permission to operate ?

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