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Q: European Utilities Products and Services ( Answered,   0 Comments )
Question  
Subject: European Utilities Products and Services
Category: Business and Money
Asked by: ubersearch-ga
List Price: $20.00
Posted: 02 May 2002 13:29 PDT
Expires: 09 May 2002 13:29 PDT
Question ID: 11156
I need to know what types of products and services electric utility
companies in Europe are offering their customers.  By products and
services I mean various offerings beyond basic energy, including bill
payment options, equipment, information, consultation services, etc. 
I need to know what these products and service are, how many companies
are offering them, and how popular they are with customers. I'm
interested in offerings for all three customer segments: residential,
commercial and industrial.

Ideally, I'm looking for as much statistical information as possible
about these products and services, including how many people are using
them, how much revenue their generating, how profitable they are, etc.
 However, as a first pass, I'd appreciate knowing what these products
are, and who/how many companies are offering them.
Answer  
Subject: Re: European Utilities Products and Services
Answered By: blader-ga on 02 May 2002 14:41 PDT
 
Dear ubersearch-ga:

You asked for information on extra services from electric utility
companies in Europe. I have organized the information I have

found for you according to your own categories: bill payment options,
equipment, consultation and other services.

Unfortunately, some of the European company websites where I found my
information does not offer an English language version of

their webpage. In each case, I have indicated that it is in a foreign
language, and included a link to the Altavista Babelfish

translator. Simply type in the URL into the box at Babelfish to
receive a translation.

Bill Payment Options:

Most of the European companies I researched offer bill payment over
the internet. Some of these companies offer many more forms of

bill payment. As an example, I have included a list of some of the
available options from London Electrcity's  website:

Monthly Direct Debit 
Quarterly Direct Debit 
Debit Card Payment 
EnergyCard 
Gascard (Quantum Meter)   
Post Office 
By Post
PayPoint 
Powerkey  
By Telephone/PC Banking / Girobank Transfer

There is a description of each type on the following page on the
London Electricity website:
http://www.london-electricity.co.uk/energy/home/bill_ways.html

SWEB (British) also offers a similar variety of billpayment options,
including:
Direct Debit
or Standing Order    
Monthly Payment Plan     
Quarterly Direct Debit    
Cash    
Key Charging    
Cheque    
SWEB Payment Card 

You can read more about each option here:
http://www.sweb.co.uk/business/payment/index.html

London Electricity as well as SWEB offers a "Duel Fuel" bill option,
which includes gas and electricity on one bill (since they

both offer both utilities), at a discount to the consumer. You can
read more about each here:

London Electricity: 
http://www.london-electricity.co.uk/energy/home/premier.html

SWEB:
http://www.sweb.co.uk/home/products/premier.html


In addition, EDF France offers a unique bill payment service for those
who neglect to pay their bill for financial reasons, called

"Solidarity."

"If you are temporarily unable to settle your bill, the Energy
Maintenance Service enables you to retain a minimum supply of

electricity. The power associated to this service reaches 3 000 Watts,
the equivalent power needed to make a washing machine, a

refrigerator, and 4 lamps, or and electric convector and a hot plate,
or even three lamps, a refrigerator, a freezer, a microwave

oven and a water heater work simultaneously. 
This service gives you enough time to regularize your situation, by
bringing you in contact with social services."
http://www.edf.fr/htm/en/et_vous/individuals/services/solidarity

Equipment:

The only European energy company that I have found that offers some
sort of equipment rental of purchasing service is Eon

Energie's SolarSystem /SolarSystem Special service. From their
website:

"Ever thought about installing a PV system on your company's roof?
Make it happen with E.ON's state-of-the-art photovoltaic

technology. We'll help you with all aspects of the project, from
planning to installation and service, so that you can enjoy the

savings for decades to come. "
http://www.eon-energie.com/frameset_english/main_frameset_reloader.phtml?

top=http://www.eon-energie.com/Ressources/frame_head_eng.jsp&bottom=http://www.eon-energie.com/frameset_english/products_eng/produ

cts_our-products_eng/products_our-products_eng.jsp

Consultation Services:

All of the European electricity companies I have researched offer some
form of consultation service to save energy. For example,

Eon Energie offers a "Eon Consult" for their industrial customers: 

"E.ON Consult (Germany) can test and optimize power consumption in
your company. Targeted measures based on detailed analyses,

geared precisely to your company's needs, can lead to significant
improvements in energy efficiency and cost savings. "
http://www.eon-energie.com/frameset_english/products_eng/products_industrial/products_industrial.jsp

London Electricity offers a for-cost "Energy Survey" service:

"The initial Energy Survey
The survey is carried out by an energy management specialist who will
have expertise relevant to your business.

This survey will cover the following:

The major users of energy on the site 
Your control strategies, settings and operating practice on building
management systems
The condition of heating, ventilation and air conditioning plant 
Lighting equipment and controls 
Reports on any major industrial processes."
http://www.london-electricity.co.uk/energy/business/manage_surveys.html

EDF France offers a consulation called the "Right Price Advice":

"Because we all have a different life, because we all have a different
consumption, EDF offers you the Right Price Advice.
A personalized study of your energy consumption habits, your electric
appliances and of the level of comfort you wish makes it

possible to establish a personalized consumption assessment. 
With this assessment, your EDF adviser will be able to present you the
subscription and tariffs that are best suited to your needs

in order to adjust your contract to your advantage. "
http://www.edf.fr/htm/en/et_vous/individuals/offers/right_price

Finally, I have found that all of these European electrcity utilities
have a significant emphasis on "Green" energy. All of these

companies offer what is known as a "Green Tariff", which is type of
energy guaranteed to be exclusively from renewable sources at

a higher per kilowatt cost. From the London Electricity website:

"Our 'Green' tariff lets you choose renewable energy for your
business.
By signing up to Green Tariff your business will automatically become
Climate Change Levy exempt.
Green Tariff uses renewable electricity generated using wind, landfill
gas and small scale hydro electricity."
http://www.london-electricity.co.uk/energy/business/green-tariff-1.html

For conciseness, I have only included London Electricity's green
tariff page, but there is a page on the Green tariff available on

all of the company websites I have linked below.


Other Options:

Again, "green" energy is emphasized as extra services in European
Utilities. For example, AEK Energie (Germany) offers

"Oekostrom," a type of energy solely generated from Solar and Hydro
electric sources. I have linked to the page below, but it is

in German:
http://www.aekenergie.ch/default.php?p4=11

Finally, EON Energie offers a variety of special services for their
Residential and Industral customers, including:

E.ON Aqua
E.ON Data
E.ON Consult
E.ON Net
E.ON Power
E.ON SunSpecial
E.ON UltraAir

Information on these is available here: 
http://www.eon-energie.com/frameset_english/main_frameset_reloader.phtml?

top=http://www.eon-energie.com/Ressources/frame_head_eng.jsp&bottom=http://www.eon-energie.com/frameset_english/products_eng/produ

cts_our-products_eng/products_our-products_eng.jsp


Additional Information:

    GridWatch Global Energy Directory
    http://www.gridwatch.com

    London Electricity
    http://www.london-electricity.co.uk/e
    
    EDF France
    http://www.edf.fr/

    AEK Energie (German)
    http://www.aekenergie.ch/default.php?p4=11

    SWEB British
    http://www.sweb.co.uk/
    Eon Energie
    http://www.eon-energie.com


Google Search Terms:

   European Electricity Company
   ://www.google.com/search?q=European+Electricity+company&hl=en&start=10&sa=N


I hope this helps you with your question! If you need any
clarifications, please don't hesitate to ask. I would be more than
happy to assist you further.

Best Regards,
blader-ga

Clarification of Answer by blader-ga on 02 May 2002 14:44 PDT
You can read more about each option here:
http://www.sweb.co.uk/business/payment/index.html

London Electricity as well as SWEB offers a "Duel Fuel" bill option,
which includes gas and electricity on one bill (since they both offer
both utilities), at a discount to the consumer. You can read more
about each here:

London Electricity: 
http://www.london-electricity.co.uk/energy/home/premier.html

SWEB:
http://www.sweb.co.uk/home/products/premier.html


In addition, EDF France offers a unique bill payment service for those
who neglect to pay their bill for financial reasons, called
"Solidarity."

"If you are temporarily unable to settle your bill, the Energy
Maintenance Service enables you to retain a minimum supply of
electricity. The power associated to this service reaches 3 000 Watts,
the equivalent power needed to make a washing machine, a refrigerator,
and 4 lamps, or and electric convector and a hot plate, or even three
lamps, a refrigerator, a freezer, a microwave oven and a water heater
work simultaneously.
This service gives you enough time to regularize your situation, by
bringing you in contact with social services."
http://www.edf.fr/htm/en/et_vous/individuals/services/solidarity

Equipment:

The only European energy company that I have found that offers some
sort of equipment rental of purchasing service is Eon Energie's
SolarSystem /SolarSystem Special service. From their website:

"Ever thought about installing a PV system on your company's roof?
Make it happen with E.ON's state-of-the-art photovoltaic technology.
We'll help you with all aspects of the project, from planning to
installation and service, so that you can enjoy the savings for
decades to come. "
http://www.eon-energie.com/frameset_english/main_frameset_reloader.phtml?top=http://www.eon-energie.com/Ressources/frame_head_eng.jsp&bottom=http://www.eon-energie.com/frameset_english/products_eng/products_our-products_eng/products_our-products_eng.jsp

Consultation Services:

All of the European electricity companies I have researched offer some
form of consultation service to save energy. For example, Eon Energie
offers a "Eon Consult" for their industrial customers:

"E.ON Consult (Germany) can test and optimize power consumption in
your company. Targeted measures based on detailed analyses, geared
precisely to your company's needs, can lead to significant
improvements in energy efficiency and cost savings. "
http://www.eon-energie.com/frameset_english/products_eng/products_industrial/products_industrial.jsp

London Electricity offers a for-cost "Energy Survey" service:

"The initial Energy Survey
The survey is carried out by an energy management specialist who will
have expertise relevant to your business.

This survey will cover the following:

The major users of energy on the site 
Your control strategies, settings and operating practice on building
management systems
The condition of heating, ventilation and air conditioning plant 
Lighting equipment and controls 
Reports on any major industrial processes."
http://www.london-electricity.co.uk/energy/business/manage_surveys.html

EDF France offers a consulation called the "Right Price Advice":

"Because we all have a different life, because we all have a different
consumption, EDF offers you the Right Price Advice.
A personalized study of your energy consumption habits, your electric
appliances and of the level of comfort you wish makes it possible to
establish a personalized consumption assessment.
With this assessment, your EDF adviser will be able to present you the
subscription and tariffs that are best suited to your needs in order
to adjust your contract to your advantage. "
http://www.edf.fr/htm/en/et_vous/individuals/offers/right_price

Finally, I have found that all of these European electrcity utilities
have a significant emphasis on "Green" energy. All of these companies
offer what is known as a "Green Tariff", which is type of energy
guaranteed to be exclusively from renewable sources at a higher per
kilowatt cost. From the London Electricity website:

"Our 'Green' tariff lets you choose renewable energy for your
business.
By signing up to Green Tariff your business will automatically become
Climate Change Levy exempt.
Green Tariff uses renewable electricity generated using wind, landfill
gas and small scale hydro electricity."
http://www.london-electricity.co.uk/energy/business/green-tariff-1.html

For conciseness, I have only included London Electricity's green
tariff page, but there is a page on the Green tariff available on all
of the company websites I have linked below.


Other Options:

Again, "green" energy is emphasized as extra services in European
Utilities. For example, AEK Energie (Germany) offers "Oekostrom," a
type of energy solely generated from Solar and Hydro electric sources.
I have linked to the page below, but it is in German:
http://www.aekenergie.ch/default.php?p4=11

Finally, EON Energie offers a variety of special services for their
Residential and Industral customers, including:

E.ON Aqua
E.ON Data
E.ON Consult
E.ON Net
E.ON Power
E.ON SunSpecial
E.ON UltraAir

Information on these is available here: 
http://www.eon-energie.com/frameset_english/main_frameset_reloader.phtml?top=http://www.eon-energie.com/Ressources/frame_head_eng.jsp&bottom=http://www.eon-energie.com/frameset_english/products_eng/products_our-products_eng/products_our-products_eng.jsp


Additional Information:

    GridWatch Global Energy Directory
    http://www.gridwatch.com

    London Electricity
    http://www.london-electricity.co.uk/e
    
    EDF France
    http://www.edf.fr/

    AEK Energie (German)
    http://www.aekenergie.ch/default.php?p4=11

    SWEB British
    http://www.sweb.co.uk/
    Eon Energie
    http://www.eon-energie.com


Google Search Terms:

   European Electricity Company
   ://www.google.com/search?q=European+Electricity+company&hl=en&start=10&sa=N


I hope this helps you with your question! If you need any
clarifications, please don't hesitate to ask. I would be more than
happy to assist you further.

Best Regards,
blader-ga

Clarification of Answer by blader-ga on 02 May 2002 14:46 PDT
Dear ubersearch-ga:

My apologies for the ugly formatting! Please ignore the two answers on
top. This is correct one. I'm very sorry!

You asked for information on extra services from electric utility
companies in Europe. I have organized the information I have found for
you according to your own categories: bill payment options, equipment,
consultation and other services.

Unfortunately, some of the European company websites where I found my
information does not offer an English language version of their
webpage. In each case, I have indicated that it is in a foreign
language, and included a link to the Altavista Babelfish translator.
Simply type in the URL into the box at Babelfish to receive a
translation.

Bill Payment Options:

Most of the European companies I researched offer bill payment over
the internet. Some of these companies offer many more forms of bill
payment. As an example, I have included a list of some of the
available options from London Electricity's  website:

Monthly Direct Debit 
Quarterly Direct Debit 
Debit Card Payment 
EnergyCard 
Gascard (Quantum Meter)   
Post Office 
By Post
PayPoint 
Powerkey  
By Telephone/PC Banking / Girobank Transfer

There is a description of each type on the following page on the
London Electricity website:
http://www.london-electricity.co.uk/energy/home/bill_ways.html

SWEB (British) also offers a similar variety of bill payment options,
including:
Direct Debit
or Standing Order    
Monthly Payment Plan     
Quarterly Direct Debit    
Cash    
Key Charging    
Cheque    
SWEB Payment Card 

You can read more about each option here:
http://www.sweb.co.uk/business/payment/index.html

London Electricity as well as SWEB offers a "Duel Fuel" bill option,
which includes gas and electricity on one bill (since they both offer
both utilities), at a discount to the consumer. You can read more
about each here:

London Electricity: 
http://www.london-electricity.co.uk/energy/home/premier.html

SWEB:
http://www.sweb.co.uk/home/products/premier.html


In addition, EDF France offers a unique bill payment service for those
who neglect to pay their bill for financial reasons, called
"Solidarity."

"If you are temporarily unable to settle your bill, the Energy
Maintenance Service enables you to retain a minimum supply of
electricity. The power associated to this service reaches 3 000 Watts,
the equivalent power needed to make a washing machine, a refrigerator,
and 4 lamps, or and electric convector and a hot plate, or even three
lamps, a refrigerator, a freezer, a microwave oven and a water heater
work simultaneously.
This service gives you enough time to regularize your situation, by
bringing you in contact with social services."
http://www.edf.fr/htm/en/et_vous/individuals/services/solidarity

Equipment:

The only European energy company that I have found that offers some
sort of equipment rental of purchasing service is Eon Energie's
SolarSystem /SolarSystem Special service. From their website:

"Ever thought about installing a PV system on your company's roof?
Make it happen with E.ON's state-of-the-art photovoltaic technology.
We'll help you with all aspects of the project, from planning to
installation and service, so that you can enjoy the savings for
decades to come. "
http://www.eon-energie.com/frameset_english/main_frameset_reloader.phtml?top=http://www.eon-energie.com/Ressources/frame_head_eng.jsp&bottom=http://www.eon-energie.com/frameset_english/products_eng/products_our-products_eng/products_our-products_eng.jsp

Consultation Services:

All of the European electricity companies I have researched offer some
form of consultation service to save energy. For example, Eon Energie
offers a "Eon Consult" for their industrial customers:

"E.ON Consult (Germany) can test and optimize power consumption in
your company. Targeted measures based on detailed analyses, geared
precisely to your company's needs, can lead to significant
improvements in energy efficiency and cost savings. "
http://www.eon-energie.com/frameset_english/products_eng/products_industrial/products_industrial.jsp

London Electricity offers a for-cost "Energy Survey" service:

"The initial Energy Survey
The survey is carried out by an energy management specialist who will
have expertise relevant to your business.

This survey will cover the following:

The major users of energy on the site 
Your control strategies, settings and operating practice on building
management systems
The condition of heating, ventilation and air conditioning plant 
Lighting equipment and controls 
Reports on any major industrial processes."
http://www.london-electricity.co.uk/energy/business/manage_surveys.html

EDF France offers a consulation called the "Right Price Advice":

"Because we all have a different life, because we all have a different
consumption, EDF offers you the Right Price Advice.
A personalized study of your energy consumption habits, your electric
appliances and of the level of comfort you wish makes it possible to
establish a personalized consumption assessment.
With this assessment, your EDF adviser will be able to present you the
subscription and tariffs that are best suited to your needs in order
to adjust your contract to your advantage. "
http://www.edf.fr/htm/en/et_vous/individuals/offers/right_price

Finally, I have found that all of these European electrcity utilities
have a significant emphasis on "Green" energy. All of these companies
offer what is known as a "Green Tariff", which is type of energy
guaranteed to be exclusively from renewable sources at a higher per
kilowatt cost. From the London Electricity website:

"Our 'Green' tariff lets you choose renewable energy for your
business.
By signing up to Green Tariff your business will automatically become
Climate Change Levy exempt.
Green Tariff uses renewable electricity generated using wind, landfill
gas and small scale hydro electricity."
http://www.london-electricity.co.uk/energy/business/green-tariff-1.html

For conciseness, I have only included London Electricity's green
tariff page, but there is a page on the Green tariff available on all
of the company websites I have linked below.


Other Options:

Again, "green" energy is emphasized as extra services in European
Utilities. For example, AEK Energie (Germany) offers "Oekostrom," a
type of energy solely generated from Solar and Hydro electric sources.
I have linked to the page below, but it is in German:
http://www.aekenergie.ch/default.php?p4=11

Finally, EON Energie offers a variety of special services for their
Residential and Industral customers, including:

E.ON Aqua
E.ON Data
E.ON Consult
E.ON Net
E.ON Power
E.ON SunSpecial
E.ON UltraAir

Information on these is available here: 
http://www.eon-energie.com/frameset_english/main_frameset_reloader.phtml?top=http://www.eon-energie.com/Ressources/frame_head_eng.jsp&bottom=http://www.eon-energie.com/frameset_english/products_eng/products_our-products_eng/products_our-products_eng.jsp


Additional Information:

    GridWatch Global Energy Directory
    http://www.gridwatch.com

    London Electricity
    http://www.london-electricity.co.uk/e
    
    EDF France
    http://www.edf.fr/

    AEK Energie (German)
    http://www.aekenergie.ch/default.php?p4=11

    SWEB British
    http://www.sweb.co.uk/
    Eon Energie
    http://www.eon-energie.com


Google Search Terms:

   European Electricity Company
   ://www.google.com/search?q=European+Electricity+company&hl=en&start=10&sa=N


I hope this helps you with your question! If you need any
clarifications, please don't hesitate to ask. I would be more than
happy to assist you further.

Best Regards,
blader-ga
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