I can't open my hotmail account from my laptop at home. I get a NO
Socket Error: 12007, #Ox800CCCOD message, but I can open the account
on my computer at work. The account is still receiving messages, I
just can't log on to it from my home computer. How can I fix it?

You havent specified which program is giving you this error, or what
operating system you are running.
     This error message indicates that the program is unable to create
a network socket, usually due to a problem with Winsock installation.
If your browser (IE/Netscape) gives you this error, then you will not
be able to visit any sites using it. If the error is given by your
mail software (Outlook Express) then you will not be able to connect
to your mail account.

 Here is a MS KnowledgeBase article that discusses hoe to fix an error
with your WinSock installation. Although the article talks about a
different error message, the remedy it offers should work for you.
  - Error Message: Unable to Initialize Windows Socket Interface Code
    ( http://support.microsoft.com/default.aspx?scid=KB;en-us;q246727
)

You can also check out the following discussion at Computing.Net
between people who were suffering from the same problem as you. Most
of them found the above remedy effective. The article also discusses
other solutions.
 - Computing.Net: Unable To Create A Network Socket
   ( http://www.computing.net/windows95/wwwboard/forum/8583.html )

Hope this helps.
If you need any clarifications, just ask!
:)

---

Request for Answer Clarification by kemp-ga on 22 Nov 2002 12:47 PST

I am using Windows XP and the error code is for Microsoft Outlook. I
can access and use my AOL account but can't open the Hotmail account.
I will try your advice and inform you if it works.

---

Clarification of Answer by theta-ga on 25 Nov 2002 12:03 PST

hi kemp-ga,
   I trust your problem has been solved ?