Hello,
The instructions below should be a solution and enable you to stay
connected to the internet while switching users:
To enable Fast User Switching:
Log on to the computer as an administrator. (or an account that has
the necessary permissions to change Control Panel options, generally
your normal account).
Click Start, click Control Panel, and then click User Accounts.
Click Change the way users log on or off.
If it is not already selected, click to select the Use the Welcome
screen check box.
Click to select the Use Fast User Switching check box, and then click
Apply Options. Quit the User Accounts tool.
Above is an Excerpt from the Microsoft Knowledge Base article on Fast
User Switching:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;279765#Task1
If you need any clarifications please let me know and I will do my
best to further assist you.
tisme-ga
Search Strategy:
Used http://support.microsoft.com to find this solution |
Request for Answer Clarification by
millennium-ga
on
23 Nov 2002 09:03 PST
Both checkboxes were already checked, but still when I switch user I
am not connected to the internet in the new user, and when switching
back to the old user i am alson no longer connected.
btw- I use Windows XP professional
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Clarification of Answer by
tisme-ga
on
23 Nov 2002 09:57 PST
Hello,
I will continue looking for a solution to your problem, but these are
the two things that come to mind immediately:
Are both users Administrators? Please go into user accounts and make
sure that both users have administrator permissions.
Are you able to connect using the internet on the second account at
all? Please make sure that a dialup account is set up and that you can
dial up from the second account as well. If you have different
internet settings in the second account, it might over ride the dialup
account and cause it to be disconnected when switching back. Make sure
all the network settings are the same in both accounts.
|
Clarification of Answer by
tisme-ga
on
23 Nov 2002 15:12 PST
Hello again,
I have an answer for you but I don't think you will be able to get
this to work. After researching on the internet, I suspected that this
was a problem with AOL software itself. I phoned up AOL for you and
here is what I found out:
First they told me that logging in two accounts with AOL is
impossible, and since AOL has their own "technical stuff" to make the
internet work (they do not use the regular protocols that other dialup
services use), this information is not able to transfer to the second
account.
The internet connection on your first Windows XP account is being
disconnected because of one of the following reasons, causing your
connection to be lost when switching back:
-The second Windows XP account's network settings are "overruling" the
AOL connection information and you lose your connection.
-AOL software automatically disconnects when you switch to user 2
because A) It thinks you have logged off, or B) It senses you are no
longer using the internet.
They also told me that Simultenous log in is only possible if you are
connecting via DSL with AOL. What this means for you, is that you need
to phone them up and complain (ask for compatibility), and if this
feature means enough for you, unfortunately you will have to look for
a different dial up service provider.
I hope this clears up what is causing your problem. Sorry that we were
unable to solve this, but it does appear to be incompatibility between
the Windows XP fast user switching feature and AOL's software.
tisme-ga
|
Request for Answer Clarification by
millennium-ga
on
24 Nov 2002 15:04 PST
Hi,
1) First of all, I am sorry if there has been a missunderstanding, but
I never said i use AOL. The fact is that I don't. I use a regular
internet provider.
2) I CAN switch users that's not my problem, also all 5 accounts have
Admin. privliges, and no problems to connect using the Dial-Up
connection - which has the exact same settings for all users.
3) I don't think the problem is caused by a software that i have
installed since i had this problem from the day I bought my computer.
4) The reason switching users is important is that I pay my Internet
Provider each tim i connect, and each user have different Favorites
for example.
5) I don't even know if anyone at all is able to switch users and
remain connected (if someone have Win XP Please create a temporary
user and try)
Am i the first to complain about this?
tisme-ga : Thanks for your efforts, but please try some more.
Bye
|
Clarification of Answer by
tisme-ga
on
24 Nov 2002 15:10 PST
Hello,
A fellow researcher had pointed out to me that nowhere had you
mentioned that you use AOL. I must have gotten the impression because
I found newsgroup posts with similar problems and they were using AOL.
In addition I forgot to post a message saying this morning mentioning
this.
I am quite sure that you should be able to stay connected to the
internet. I am able to do so (but am not using dialup). Have you tried
the suggestions mathtalk kindly added to the comments section?
If this does not solve your problem, please hang tight for another
response tomorrow. I am going to call up Microsoft directly and talk
to them about this (have a few Microsoft support incidents left with
my Windows XP licenses).
Sorry for all the confusion,
tisme-ga
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Request for Answer Clarification by
millennium-ga
on
24 Nov 2002 15:25 PST
Okay,
Adding the Win NT registry key, as described in winguides.com did the trick!
mathtalk-ga : Thank You Very Much!!
Also I would like to thank everyone else who tried to help.
Bye
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Clarification of Answer by
tisme-ga
on
24 Nov 2002 15:26 PST
Happy that this is now solved for you! I will be sure to let mathtalk
know... and most certainly owe him one for solving this.
tisme-ga
|
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3 Comments
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