Hello
I called Weight Watchers at 1-800-651-6000 to explain your frustration
and find a definitive contact for your to pursue this project.
I spoke with Donna, a Customer Service rep that went off to find the
proper contact.
She sent me off to Consumer Affairs at 1-516-390-1657. I spoke with
Lisa Daly here and she is positive this decision would have to be made
by a European Office.
I received the following contact information for you:
European Services Limited:
44 1628 415 286 ( I believe you need to enter a country code for these
numbers. They were given to me starting with 011 which is what we
would need to dial to Europe from the United States. You may need to
substitute another prefix from Holland.)
There is also another contract and perhaps your better bet.
Weight Watchers Netherlands
General Manager
Denise Philips
31 182 632 218
I also have the meeting info line, should that be useful for you: 900
202 060
I trust Denise Philips will be able to get you the information you
desire.
Do let me know if anything above requires clarification.
Best regards,
-=clouseau=- |
Clarification of Answer by
clouseau-ga
on
25 Nov 2002 10:19 PST
Hello again pammie0613,
Forgive me for typing too quickly this morning. The proper number for
the Information Line for meetings should have been:
0900 202 060
Sorry for the inconvenience.
Good luck with this project!
-=clouseau=-
|
Request for Answer Clarification by
pammie0613-ga
on
25 Nov 2002 12:17 PST
I got the same answer when I looked into it. I called the 44 1628 415
286 number and it rang to a personal voice mail of someone who did not
identify themselves with Weight Watchers. I would like the general
phone number of the office, and even better would be the name of the
person to talk to. Further better, for the $50 I paid for the answer,
would be to know if it's even possible, and if this is the correct
number to call to find out, or if there is someone in Holland who has
to make that decision. I've been getting such a run-around that I was
hoping you would have more resources than I did.
|
Clarification of Answer by
clouseau-ga
on
25 Nov 2002 12:57 PST
Hello again pammie0613,
Do call Denise Philips at the number listed above. She is in charge of
the Netherlands and the US office tells me no one will know better
than she as to the information you require. I included the European
Office number as an additional resource, but feel most confident that
Ms. Philips is the better contact.
Regards,
-=clouseau=-
|
Clarification of Answer by
clouseau-ga
on
25 Nov 2002 13:45 PST
And hello once again,
Prior to my call, I also emailed Weight Watchers with my query. I just
received this reply:
Thank you for your interest in Weight Watchers.
For information on organizations in Holland, please contact:
Weight Watchers Netherlands BV
Industrieterrein Gouwestroom
James Wattstraat 7
2809 PA Gouda
Netherlands
Tel: 011-31-182-632-218
Fax: 011-31-182-632-217
Wishing you all the best.
Sincerely,
Vicki
Corporate Affairs
Weight Watchers International, Inc.
516/390-1657 (9AM-5PM EDT)
I hope this additonal information will be helpful.
-=clouseau=-
|
