when entering a part numbe in an item list or a name in a customer
list QB allows only a few ms between keystrokes. Delay too long (say
2/10 sec between keystrokes) and it will treat the entry as a new
number or name. So when keying in partnumber 567890 if there is a very
short delay after 7 QB will take you to part 890. My question- how do
I chnge the time interval allowed between keystrokes in QB?

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Request for Question Clarification by aceresearcher-ga on 27 Nov 2002 04:10 PST

jwctoo,

What version of QuickBooks are you using (Basic, Pro, Premier,
Enterprise, or Point of Sale)? What operating system are you using
(Windows 98, ME, 2000, XP, or Mac xx)? The answers to these questions
will enable Researchers to better answer your question.

Regards,

aceresearcher

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Clarification of Question by jwctoo-ga on 27 Nov 2002 05:52 PST

The QB Version we're using is Pro 2001 and the operating system is Win98 SE.

This is not something you can change. Let me explain.

The ability to go to a particular entry in a list is called
autoscroll. Some list boxes can only autoscroll on the first letter.
You press B, you get the first B entry. If you then press E,
regardless of how quickly, you get the first E entry.

QuickBooks' list boxes can do better than that. As you type letters,
it can accumulate them to find matching entries past the first letter.
However, it has to have some way to know that it should stop
accumulating and start over. It does this by using a timer. If the
next keystroke appears within the specified time, it accumulates,
otherwise, it starts over.

The delay period is embedded in the list box itself. It is not exposed
anywhere where you can set it. The developers selected a time delay
that they thought would work for most people. Unfortunately, if it is
too short for you, then you have to learn to type a little faster
<grin>. You can also use autoscroll for the first 3 digits or so, then
cursor or drag the scroll thumb the rest of the way.

If you write to the folks at Intuit suggesting that the delay is too
short, they may be willing to increase it in future versions.

- Hammer

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Clarification of Answer by hammer-ga on 03 Dec 2002 05:46 PST

Also, here are some links to Intuit:

Support for QuickBooks 2001
http://www.quickbooks.com/support/versions/2001.html

Contact Intuit Feedback
https://orderupdate.intuit.com/corporate.asp

- Hammer

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Request for Answer Clarification by jwctoo-ga on 03 Dec 2002 14:40 PST

Yes thats what we do- type the first 3to4 digits then scroll down
sometimes 100 lines to the final number. Not quick. Is there perhaps a
way to freeze the accumulation while we get the next digits? As for
typing faster I dont think so- Id be happy to see the one at Intuit
who set the timing  type 12 digit alpha numeric part "names" (with
various spaces and dashes) get a whole number entered under this
system. Id write to Intuit but I dont think they listen very well.
Guess Ill have to live with the annoyance. Thanks for your reply. J

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Clarification of Answer by hammer-ga on 03 Dec 2002 14:48 PST

Sorry that I can't point you to a way to make it stop and wait for
you. I understand your frustration. I do suggest that you write to
Intuit. If enough people complain, they may do something about it.

- Hammer

Good explanation but no solution.

Slow down your computer?

How the heck do you do that? And wont that make my other problem even worse?