i recently changed my yahoo password. i forgot which  letters in the
password where capitalized. i do know my old password (which does not
work). sadly i do not remember the answer to my secret question. my
yahho account was set up so long ago that i no longer remember the
answer. yahoo has not been helpful. i have tried various "forums" on
the internet. no one seems to have the answer.  i do not believe that
this has not happened to many other people and that there should be a
method to access your own email. please do understand that i am being
very honest and just want access to my email. i would appreciate your
help. thank you very much and have a good day.

Hello princess1,

I have compiled a list of all suggestions that I could find and
hopefully one of them will help you retrieve your password. I am not
sure what correspondence you have had with Yahoo about your password,
have you emailed them and received any reply from that at all? What
was the reply that they sent you? (please exclude any personal
information when posting it).

You mentioned that you were not able to recover the password by using
the "secret question." Here is another method you can use to recover
your password without needing the secret answer.

Visit the sign-in problems page:
http://edit.yahoo.com/config/eval_forgot_pw?new=1&.done=&.src=&partner=&.intl=us
and from there you will supply them with basic verification
information. This will include your birthday, zip code and country.
Enter your Yahoo ID (the first part of your email address) and click
Get NEW Password. You can now click on "Get it in an Email" and your
password will be sent to the email address you gave at registration.

If you do NOT have access to the email address, but remember what the
old email address was, Yahoo will reset your password based on my
research if you contact them. Go to this webpage:
http://add.yahoo.com/fast/help/us/edit/cgi_feedback?from_url=http%3A%2F%2Fhelp%2Eyahoo%2Ecom%2Fhelp%2Fus%2Fedit%2Fedit%2D20%2Ehtml
Enter your Yahoo ID, temporary email address and chose "What if I
forget my Password." Where it says type your feedback here, tell them
everything you know about the account, including your old email
address (knowing this is critical), address information, birth date
information, roughly when you signed up etc. Try to write up this
information in a respectful way and finally offer them your phone
number and tell them you would like to discuss this over the phone if
at all possible.

If you know the password, but are not sure which letters are
capitalized, (but have a rough idea), you might be able to figure it
out by trying a few variations. The problem is if you do not know
within 1 or 2 characters the number of combinations that it could be
is staggering.

You might also try phoning Yahoo media relations and asking them if
there is anything they can do to get you in contact with the right
people who would be able to help you. You can find their phone number
at the following page: http://docs.yahoo.com/info/address/ Note that
they might not be able to help you but it is worth a try. Another
number to try is: (408) 731-3300 (this is the administrative contact
for the Yahoo domain). Again it is unlikely that these people will be
able to help you, but they might be able to have someone call you back
who can help.

Please update me on the status of the above information and let me
know if you have heard back from Yahoo at all so far. Also if you
provided incorrect registration (your address, age, other email),
chances are you will not be able to recover the account. However
inconvienient this may be, Yahoo and other major email providers have
to do this to ensure that the privacy of its users is not compromised.

I look forward to your response to this answer, and will continue to
try my best to help you resolve this problem. Please do not take this
as a final answer, I will be here to respond to any questions or
concerns that you have regarding this issue.

tisme-ga


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Its a pity you forgot your 'secret question'. Your secret answer
whould be something you should never forget.

Anyway, done is done. You have no other option than to contact Yahoo.
The entire process may take quite some time, and in the end it is
still not guaranteed that you will get your password back.

All 3rd party software/people/companies who claim they can recover
passwords are all bogus. I know how those things work. It requires the
original user to log in to his account. A user forgetting his own
password cannot recover their password through these people/programs,
so PLEASE don't waste money paying people/companies who claim they can
get your password. Contact Yahoo.

Regards,
aditya2k

the secret question that yahoo keeps showing me is only one word. that
is not a question. it is just one word. therefore i can not answer the
question. this account was set up many years ago. i have sent yahoo
emails regarding this but have not received any insight into solving
this problem. i thought the secret question should "come up" as a full
sentence-not one word. or is yahoo showing the answer and not the
question? i am very frustrared with yahoo. thank you and have a good
day!

Hello princess,

The secret question and answer are actually chosen by you. They
recommend that you put in something like: "Mother's Maiden Name?" or
"Favorite Colour?", which will trigger your memory to the answer in
case you lost your password.

tisme-ga

Yahoo will need some identifying information to give you access.  If
you remember any of you previous corrispondants or the content of
their emails, that shoudl be sufficent information for verification. 
You will, of course, need to do this by making personal contact with a
Yahoo manager.