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Subject:
How should I configure my Win2K computer to use an HP JetDirect?
Category: Computers > Hardware Asked by: malibugrif-ga List Price: $20.00 |
Posted:
01 Dec 2002 19:04 PST
Expires: 02 Dec 2002 20:20 PST Question ID: 117499 |
I need your assistance configuring a new Win2k machine to talk to my HP JetDirect ExPlus on my simple home computer network. My home network connects to the internet through a Linksys router then to a Intel hub which connects the JetDirect (cabled to an Epson injet printer,) a WIN98 machine and a Win2k machine. The Win2k machine is new, it replaces a Win98 machine which had no difficulties using the JetDirect. To prepare the Win2K machine to talk with the JetDirect, I've downloaded HP's Download Manager, which went out found the Jetdirect and told me it had the most current firmware. I then downloaded the newest version of JetAdmin which is Web JetAdmin and the fun began. With my previous machine, I was able to use the HP JetAdmin wizard and everything was configured for me, with the latest Web Jet Admin, the wizard has disappeared and I'm confronted with multiple pages of options, most of which I don't understand. The Web JetAdmin does find the Jet Direct and the network traffic light blinks on the Jet Direct each time it is accessed. The Web Jet Admin gives me no errors for TCP/IP, but nothing happens when I try to Print a test page using this protocol. I've also tried using IPX protocol and the Web Jet Admin program indicates that the print spooler is not found. My other network machine, the Win98 computer, has no difficulty accessing and printing through the JetDirect. How should I configure the Win2000 machine? |
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There is no answer at this time. |
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Subject:
Re: How should I configure my Win2K computer to use an HP JetDirect?
From: helium-ga on 02 Dec 2002 08:04 PST |
I've found that getting the JetDirect to work can be a pain. Since the Download Manager was able to find the printer an get the firmware version, either the JetDirect is not talking to your printer or the Win2k driver isn't working. If you haven't tried already, get the "Install Network Printer Wizard" from hp.com http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNum=J4187AA&prodSeriesId=27908&prodTypeId=18972 It has worked well for me when installing hp printers on Win2k but it might not work for your Epson. If you are running any firewall software, be sure it is not blocking your printing. Also, make sure that the JetDirect can talk to the printer by printing a test page right from the JetDirect (usually hold down whatever little button is on it). This test page will also tell you a key piece of info ... the network name of the JetDirect, which you can use to identify the print server when using the Win2k Add Printer Wizard. (Add Printer - Network printer - Type the printer name) Finally, although you don't have an hp printer, in some cases the JetDirect makes an hp printer think it's a different model -- the networked version of the same printer -- so you might possibly need different drivers than you thought you did :) |
Subject:
Re: How should I configure my Win2K computer to use an HP JetDirect?
From: malibugrif-ga on 02 Dec 2002 20:18 PST |
Helium, Great answer! The wizard failed the first time I tried it, but when I turned on the IPX protocol, the wizard went to work and found the JetDirect, configured it and even set up the printer as the default printer in Windows. Your wizard suggestion was precisely what I needed. Thank you! Now how do I go about making your comment the answer so you can get paid? |
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