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Q: Computer Locks Up when Browsing or Emailing on DSL. ( No Answer,   3 Comments )
Question  
Subject: Computer Locks Up when Browsing or Emailing on DSL.
Category: Computers
Asked by: 1donw1-ga
List Price: $20.00
Posted: 12 Dec 2002 11:25 PST
Expires: 27 Dec 2002 14:41 PST
Question ID: 123703
When my copmputer is connected to DSL and I attempt to use a browser
(Internet Explorer or Netscape) or download my email (Outlook
Express), the computer hangs completely. Control Alt Del doesn't even
work. This does not occur when I am using a dial-up connection. What
is the solution for this problem.

Request for Question Clarification by lot-ga on 12 Dec 2002 12:08 PST
Hello
Do you have a USB modem/VIA chipset PCI modem and a KT133 motherboard?
regards
lot-ga

Request for Question Clarification by sublime1-ga on 12 Dec 2002 12:50 PST
1donw1...

What operating system are you using, and what type/model
of modem? Thanks...
sublime1-ga

Clarification of Question by 1donw1-ga on 13 Dec 2002 09:50 PST
My CPU is an AMD 1900+. My DDSL modem is an Efficient Networks 5360.
My operating system is Windows 98. I have tried reinstalling the
ethernet adapter driver, but I will try that again.
Don W.
Answer  
There is no answer at this time.

Comments  
Subject: Re: Computer Locks Up when Browsing or Emailing on DSL.
From: skywize-ga on 12 Dec 2002 12:37 PST
 
If your DSL modem is connected with ethernet (looks like a "wide"
phone connector), your problem seems to be within the ethernet board
(either an add-o card or as part of your mainboard). Try to alter the
setting for this device and/or reinstall the driver for the network
adapter.

Regards,
Sky
Subject: Re: Computer Locks Up when Browsing or Emailing on DSL.
From: sysdoc-ga on 16 Dec 2002 11:56 PST
 
Go into safe mode , uninstall/remove the networkcard, shutdown, open
case, remove the nic if its not on-board. Restart the computer,
shutdown, retart for another 1 or 2 times. Install NIC in another PCI
slot and reconfigure your DSL/IP settings. I hope this will resolve
the issue
Subject: Re: Computer Locks Up when Browsing or Emailing on DSL.
From: billgatesisathief-ga on 27 Dec 2002 13:02 PST
 
Hmm.  Wonder if 1donw1 is AWOL?

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