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Subject:
Windows ME
Category: Computers > Operating Systems Asked by: montofri-ga List Price: $4.00 |
Posted:
13 Dec 2002 06:29 PST
Expires: 12 Jan 2003 06:29 PST Question ID: 124137 |
When I go to shut down, I'm sometimes ask if I want to wait or end a program/file called DJStatusWnd. How can I rectify this file error warning? Thanks |
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Subject:
Re: Windows ME
Answered By: pwizard-ga on 13 Dec 2002 07:11 PST |
Greetings montofri, According to a few USENET articles I found that referenced the same process you have in your question, the problem you are having is related to the drivers for the HP DeskJet printer that you have installed. The "DJStatusWnd" is a process that is called up after you print something or could possibly be autoloading as a part of a driver monitor that is installed with the printer driver set. Some others have experienced the same problem as you with the process becoming "hung" when trying to shutdown Windows ME. The only recommended fix to this problem is to obtain the newest set of print drivers for your printer from HP's website and see if it corrects the issue. You could also try contacting HP support if your printer is still under warranty and see if they have a solution for you. If for some reason you no longer have a HP Deskjet printer, make sure you unistall any HP Deskjet software that may still be installed on your system. Other than those two options, you could try completely removing the HP Deskjet printer driver suite, then installing the DRIVER only using the manual ADD PRINTER method (rather than running SETUP from the print drivers). This may prevent the process that is hanging from being loaded on your system with the driver suite. Please find links below for the sites I've mentioned in this answer. I hope this helps to answer your question. Please don't hesitate to "Ask for Clarification" if I can be of any further assistance on this question. Thanks! Sincerely, PWizard HP Printer Drivers http://welcome.hp.com/country/us/eng/software_drivers.htm Contact HP Support http://welcome.hp.com/country/us/eng/contact_us.html Someone with Similiar Problem on USENET http://groups.google.com/groups?hl=en&lr=&ie=UTF-8&oe=UTF-8&selm=7N1u7.18379%24Bp3.265247%40news2-hme0 Search Strategy Used: Google Groups (groups.google.com): DJStatusWnd |
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