My HP Scanner cannot be initialized. Pop up window says"Scanner not
found" am
using Windows XPHome. I have already uninstalled and reinstalled.  It
worked with my prev;ious computer with OS Win98.  I need some help
please.

Hello 2bcum,

First the good news: You will be able to use your scanner with Windows
XP.

The problem appears to be that you are installing the software that
came with the scanner, which only supports Windows 9x, and does not
work with Windows XP.

If you have a high speed connection, you can download the driver
installation program directly from the HP website (or you might be
willing to download it overnight if you have a slower connection).

You can download your Windows XP driver here: 
http://h20015.www2.hp.com/en/softwareDownloadIndex.jhtml?reg=nam&cc=us&softitem=sj657en&prodId=hpscanjet420512&lc=en&sw_lang=en

Hewlett Packard recommends ordering a new CD as you will see when you
visit the link above: "NOTE: Due to the size of the download and the
time it would take, HP recommends ordering the CD-ROM version rather
than downloading the Web version of the driver without broadband
(Cable, DSL, T1, or equivalent) Internet access." If you order the
full CD, you will also get any applications that came with your
original CD (or an equivalent update) that you would not get from the
download.

If you want, you could also download the program and also order a
CD-ROM because it will take a few days or weeks to arrive. There was
no cost mentioned, but you might have to pay for shipping and handling
of the CD-ROM.

If you are from the United States, you can order the new CD-ROM
through this link: http://whp-sdcnav.extweb.hp.com/sdcnav/jsp/sdcnav.jsp?lc=en&cc=us&svcCod=csc

If you are not from the United States, you can find this phone number
for your country here:
http://productfinder.support.hp.com/tps/CLC?h_product=top&h_lang=en&h_region=emea&h_tool=phone

If you need any clarifications regarding this answer, let me know and
I will do my best to further assist you as best as I can.

tisme-ga

My 1st try w/Google and your reply was right on the money. Got me up and 
running in a flash... after so much frustration with normal "help". Thank you!