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Q: Saving images from Explorer ( Answered 5 out of 5 stars,   0 Comments )
Subject: Saving images from Explorer
Category: Computers > Graphics
Asked by: boomering-ga
List Price: $3.00
Posted: 16 Dec 2002 06:18 PST
Expires: 15 Jan 2003 06:18 PST
Question ID: 125320
I've seen the answer to this before in "Ask Jim Coates" column, but I
can't remember the answer. From time to time, my computer will only
save jpg or gif images from the web as bitmaps. When I go to the
dropdown "save as type", it only offers bitmap. This has happened 2 or
3 times in the past, it may last a day or 2 weeks, then things go back
to normal. What's going on?
Subject: Re: Saving images from Explorer
Answered By: seizer-ga on 16 Dec 2002 06:31 PST
Rated:5 out of 5 stars
Hello again boomering!

This seems to be a known problem using most versions of Internet
Explorer. Microsoft have put up two useful articles about this exact

"Cannot Select .jpg When Saving Graphic from a Web Page...":;en-us;266952

"Internet Explorer Does Not Save Graphics Files in the Proper

The suggested solutions are:

* Upgrade Internet Explorer to the very latest version
* Clean out your temporary files
* Make sure that "Do not save encrypted pages to disk" is NOT checked
in the Tools, Options, Advanced Tab
* Copy this file from your temporary file cache.

I hope this is the answer to a very irritating problem! If you need
further assistance with the suggested solutions, or anything is
unclear, then please don't hesitate to request clarification before
rating the answer.

Good luck,


Search strategy:

internet explorer "save as bmp" problem

Request for Answer Clarification by boomering-ga on 16 Dec 2002 09:12 PST
Hey Seizer, 

Good to hear from you again. Like before, your answer is prompt and
very relevant to the question. I tried the solutions in order, and it
was cleaning the temp files out that worked. The only thing I didn't
understand was solution 4: "* Copy this file from your temporary file
cache." Which file?

BTW, I've ordered the games you suggested (from our last session)and
can't wait to try them!



Request for Answer Clarification by boomering-ga on 16 Dec 2002 09:25 PST

Seizer, is it possible to request you in future questions?

Clarification of Answer by seizer-ga on 16 Dec 2002 09:27 PST
I'm glad it's fixed now.

Let me explain the last solution I referred to. Internet Explorer (and
other browsers) keep a copy of pages and graphics that you've looked
at recently. That way, if you keep going back to that page, they don't
need to download it from the internet over and over again - they can
just load it from your computer. So for instance, the Google Answers
logo at the top left will almost certainly be stored on your hard
drive. This storage area is usually called the "cache" (from the
French verb, cacher, to hide).

So the trick would be to go into this cache, and find the file that
you had been looking at. Then, you could make a copy of it, and you
wouldn't need to save it as a BMP.

To find your cache folder, do the following in Internet Explorer:
Click the Tools Menu, select "Internet Options", click the "General"
tab, and click the "Settings" button. You should see your Temporary
Internet Files folder. You can then use Windows Explorer to visit that
folder, and copy out files that you want (be warned, though, the
folder is a real mess).

I hope that makes sense - it's not a very elegant solution,
admittedly, but it would get the job done if none of the other
solutions worked. If this isn't detailed enough, I'd be happy to
explain it further for you.

Enjoy your games!


Clarification of Answer by seizer-ga on 16 Dec 2002 09:31 PST
Many thanks for the rating and tip!

You certainly have the option of requesting me in future questions.
You can include something in the subject line or body text specifying
that you wish me to answer your question. I can't guarantee I'll
answer it, though I'll certainly look over it. But bear in mind that
there are a fantastic range of skilled researchers here, and I hope
you wouldn't take offense if I decided that others were better
qualified to answer it than I.

Thanks again,

boomering-ga rated this answer:5 out of 5 stars and gave an additional tip of: $3.00
Great answer, prompt, relevant, and complete.

There are no comments at this time.

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