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Q: The comparison between early railroad engineers and today's IT engineers. ( Answered 4 out of 5 stars,   1 Comment )
Question  
Subject: The comparison between early railroad engineers and today's IT engineers.
Category: Science > Technology
Asked by: jwgoerlich-ga
List Price: $50.00
Posted: 19 Dec 2002 01:33 PST
Expires: 18 Jan 2003 01:33 PST
Question ID: 126820
I have just completed reading The Victorian Internet by Tom Standage.
I was struck by the comparison of the telegraph operator to the
information systems engineer. In the first 10 to 15 years of the
telegraph’s proliferation (1840s to 1850s), the telegraph operator was
seen as a person of high skill in a high tech industry, and was in
high demand. The operator was seen as instrumental towards operating
and maintaining the technology. After the establishment of the
telegraph in daily and business life, say around 1860 or so, the
attention turned toward cutting cost and automating processes.

Just for fun, let us create a timeline for thoughtful analysis. The
Magnetic Telegraph Company took over Morse’s experimental line in 1845
to start  the commercialization of the telegraph. It soon came to
dominate business life, but this would not have been possible if it
was not a private for profit venture (see what happened in Britain and
France). Therefore, I am going to start my time line on the Telegraph
at 1845. Let us say that the true start of the information revolution
was when the graphical user interface made it’s way into the hands of
people and businesses. This was in 1992, when IBM released OS/2
Version 2.0, and Microsoft introduced Windows 3.1. All subsequent
developments that are used in businesses (the web, the spreadsheet,
the word processor) basically rely on the graphical user interface, so
I am starting there.

Laying the development of the telegraph against the development of the
information technology, year by year, Western Unions monopoly entry in
1871 would correlate to 2018 in the information technology industry.
From that point on, the telegraph operator had been reduced to a
minimum paying, button pushing job. The crest of the operator field,
when they were considered owners of high tech knowledge and skill, was
probably around 1856 or so, when Western Union began buying up smaller
outfits and standardizing the technology. This would correspond to
2003. I would not be the slightest bit surprised if the first decade
does not see the consolidation of the IT service industry, and the
standardization of practices and methods.

I have a two part question: First, I would like to know whether or not
there is a similar comparison between the railroad engineers (in the
first two or three decades of railroading) and information systems
engineers. Second, if there is, I would like as much detail on this as
you can provide.

You can reach me by email at me@jwgoerlich.us. Thank you, jwg.

Request for Question Clarification by omnivorous-ga on 19 Dec 2002 09:26 PST
JWG --

Are you referring to the engineers who built the lines (ala Stephen
Ambrose's heroes in 'Nothing Like It in the World') or the engineers
like Casey Jones, who ran the trains?  Though I haven't read
Standage's book, there is substantial historical business research
that discusses the rise of the railroads as the first modern
corporations, dealing with distances, complexity of operations and
time in ways never seen before.

Your question is very broad, so expect a broad response from
researchers unless you can focus the question in a specific area.

Best regards,

Omnivorous-GA

Clarification of Question by jwgoerlich-ga on 19 Dec 2002 10:39 PST
Omnivorous-GA,

In thinking about your question, I would liken today's systems
engineer to yesterday's train engineers that ran the train. Both are
responsible for the operations of the technology, while not directly
involved with building the technology. In order to narrow my question
a bit, I am looking for written materials, either books or web pages,
that contrast and compare railroad technology with computer
technology. Specifically, as an information systems engineer, I am
most interested in the railroad engineers that operated the trains
themselves.

As an example, Business 2.0 ran an article a while back that compared
the financial investment in the railroads with the investments in
information technology. The article can be read at:

Is the Information Revolution Dead?
http://www.business2.com/articles/mag/0,1640,37570,00.html

Thank you, jwg.
Answer  
Subject: Re: The comparison between early railroad engineers and today's IT engineers.
Answered By: omnivorous-ga on 20 Dec 2002 08:32 PST
Rated:4 out of 5 stars
 
JWG –

First, thanks for the interesting question!  Knowing that you're
familiar with IT engineering, I'll dwell on defining the roles of a
train crew and how railroad technology changed how business was
conducted in the 19th Century.  There's a rich literature on railroads
and modern business, as you'll see from the resources below.


STEAM ENGINE CREWS
-------------------

The first 100 years of railroading were dominated by steam engines,
which were supplanted by diesel engines in the industrial countries
only after World War II.  The train's engineer was part of team of
specialized employees on the train, backed by specialists at the
station and in the yards.  In this respect, the operation of a
locomotive was initially as specialized as an IT project.

As processes were automated on the train, jobs were eliminated
progressively, resulting in years of battles with railroad unions over
what management considered 'featherbedding.'  One of the most visible
examples is that the caboose has finally disappeared from trains,
along with the rear brakeman or flagman who manned it.

ENGINEER – supervisory control of train operation, especially while in
motion

FIREMAN – responsible for firing the engine with fuel; keeping the
steam levels adequate; recharging water levels.  On older coal or
wood-fired boilers, a stoker or the brakeman may assist the fireman

BRAKEMAN – braking operation of individual cars as well as entire
train; tail end brakeman or flag was in the caboose and responsible
for monitoring condition of rails and signals

PASSENGER STAFF – porters, conductors, stewards, chefs, baggage
handlers

STATION STAFF – dispatchers, ticket agents, baggage/freight handlers

YARD STAFF – linemen, signalmen, switchmen, oilers

LINE STAFF – construction engineer, gang boss or foreman, laborers

COMPANY STAFF – accounting, payroll, accounts payable, accounts
receivable, safety inspectors

For an overview of historical information about the operation of steam
engines and railroad workers,
Canada Museum of Science and Technology
"Background Information for Trains" (2002)
http://www.science-tech.nmstc.ca/english/schoolzone/Info_Trains.cfm#crew


For a modern look at train crews and the limited role of the "train
driver," the Bureau of Labor Statistics' Occupational Outlook Handbook
gives up-to-date requirements:
U.S. Department of Labor
"Rail Transportation Occupations"
http://www.bls.gov/oco/ocos244.htm


The most-direct comparisons with the transportation employees could be
computer support specialists (as opposed to software engineers,
responsible for building new computer infrastructure).  The BLS
describes these occupations as well:
U.S. Department of Labor
"Computer Support Specialists and Systems Administrators"
http://www.bls.gov/oco/pdf/ocos268.pdf


RAILROADS AND MANAGEMENT STRUCTURE
-----------------------------------

Building out the railroad structure occurred in a similar fashion to
computer technology, though it took about 65 years for U.S. and U.K.
rail structures to reach "saturation."  You may find it interesting to
compare the building of computer or network infrastructure with the
rate at which railroads built infrastructure.  Below are track miles
for the U.K., which was the first country to fully exploit the
railroad:
1825:      26 miles
1844:   2,236
1850:   6,635
1860:  10,410
1870:  15,320
1880:  18,935
1890:  20,073
1900:  21,855
1920:  23,387
1933:  20,251

Source: Encyclopedia Britannica

And just as the Internet and networking have dramatically changed the
usefulness of computers, the telegraph is closely related to better
utilization of railroads.  The telegraph permitted active management
of railroad resources at a distance and simultaneous scheduling of a
single line for multiple trains.  You might even say it enabled
"multi-tasking!"

For all of its advantages, the telegraph was simply one communications
technology.  Like earlu network technologies such as Arcnet, the
telegraph went through its own period of growth, speculation,
consolidation and decline:
Economic History Encyclopedia
"History of the U.S. Telegraph Industry"
http://www.eh.net/encyclopedia/nonnenmacher.industry.telegraphic.us.php

Prior to the establishment of railroads, businesses had been primarily
local enterprises.  Even where they covered larger geographies, such
as in shipping, it was not necessary to coordinate activities
simultaneously.  Just as computers and networks have done, railroads
compressed time scales and required coordination across time zones. 
The changes brought about included new management structures;
specialized job definitions; new cost accounting procedures; new
financial and pricing practices.  Many of the changes are detailed in
a series of three articles by Keith Poole, with the most-dramatic
being the page on corporate structure:
Prof. Keith Poole, University of Houston
"Railroads, The First Big Business"
http://voteview.uh.edu/railroad.htm
"Corporate Structure"
http://voteview.uh.edu/rtopic4c.htm

Probably the most-popular book on railroads and their impact on
business is Alfred Chandler's, "The Visible Hand," Harvard University
Press, 1977.  Chandler's work, which won a Pulitzer,
makes a number of arguments that may flavor how you look at IT and its
professions:
* once established, management becomes its own source of power and
growth
* management hierarchies become increasingly technical and
professional
* professionals are not entrepreneurs or speculators and prefer
stability to risk
* as businesses dominate sectors of the economy, they change the
structure of the economy

A good synopsis of 'The Visible Hand' is on the Economic History site
as well:
Economic History Project
"Significant Works in 20th Century Economic History" (Feb. 12, 2001)
http://www.eh.net/bookreviews/library/landes.shtml

For more sources on railroad and business history, Richard Jensen of
the UIC has this excellent bibliography online:
Prof. Richard Jensen, University of Illinois-Chicago
"Railroad History" (Dec. 3, 2002)
http://tigger.uic.edu/~rjensen/railroad.htm

Google search strategy:
railroads + "business history"
"train crew" + "steam engine"
"railroad engineer" + computer

Best regards,

Omnivorous-GA

Request for Answer Clarification by jwgoerlich-ga on 23 Dec 2002 02:33 PST
*** Note that this is not necessarily a clarification. When typing up
my rating, I accidentally submitted it without any text. Hey Google,
here is a feature request: have a preview for the Ratings before
submiting them. ***

Omnivorous-ga,

Thank you for your response. I found your answer to be helpful, and
pointed me towards many avenues of additional research. On that basis,
I would rate the answer to be 4 stars.

What kept it from being a 5 star answer was that I was looking for a
direct comparison. As an example, I again refer to the Business 2.0
article. Obviously, there is not much more that can be done if no such
direct comparison exists.

You did provide me with enough links and information to write my own
comparison. In my opinion, the response was worth it. Thank you again,

jwg.


Post Script:  If you can provide any more links toward direct
comparison, I would appreciate it. One example would be the salary of
railroad engineers, did it start out high and then drop, or has it
remained fairly steady? Another question I have in my mind is whether
or not the educational requirements of the engineers has fallen,
raised, or remained steady.

Clarification of Answer by omnivorous-ga on 23 Dec 2002 03:20 PST
JWG --

A direct comparison between the two jobs is apparently not available. 
What was surprising to me is that there was not a lot comparing the
economic impact of railroads with the economic impact of the
computer/information technology businesses.

Railroads dramatically accelerated the speed with which goods could be
delivered, lowering freight AND carrying costs.  Information
technology has done the same thing.  Yet surprisingly there's little
written comparing the two.  In fact the reverse: Peter Drucker, who's
well-respected for his writings on management, has contended for 20
years that the computer has not added to the productivity of the
economy.  He does so with no data; but using macroeconomic data
doesn't prove him wrong either.

Engineers education levels have risen only slightly over time; it's
never required advanced training, rather more specialized knowledge
acquired with the job.  (One of the links that I found with the Google
search strategy outlined was a fight by the railway workers union
against use of remote control technology to run engines from outside
the train.)

Let me see what I can track down -- no pun intended there -- on
engineers salaries over time.

Best regards,

Omnivorous-GA
jwgoerlich-ga rated this answer:4 out of 5 stars

Comments  
Subject: Re: The comparison between early railroad engineers and today's IT engineers.
From: kemlo-ga on 04 Jan 2004 12:09 PST
 
comprehencive answer

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