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Q: Listening to music "snippets" from Amazon.com ( Answered,   0 Comments )
Question  
Subject: Listening to music "snippets" from Amazon.com
Category: Arts and Entertainment > Music
Asked by: softdog-ga
List Price: $10.00
Posted: 21 Dec 2002 06:56 PST
Expires: 20 Jan 2003 06:56 PST
Question ID: 132127
After downloading a music "snippet" from an artist at Amazon.com, I am
unable to open it up. I get a message saying "The application 'Real
Player could not be opened because "pnet.dll" could not be found. What
do I do?
Answer  
Subject: Re: Listening to music "snippets" from Amazon.com
Answered By: sublime1-ga on 21 Dec 2002 09:25 PST
 
softdog...

I'm not sure which version of Real Player you have
on your system, but even the newest version, the
RealOne Player, will require an automatic download
of additional files in order to play the content at
Amazon. This I know because I have the latest free
version of the basic RealPlayer, and it performed 
an auto-download before playing the link.

A search for pnet.dll on Google, and on my machine,
came up empty, so:

* It's possible you misspelled it.
* It's possibly a file used by an earlier
  version of RealPlayer.

The file you downloaded is named *****.exe.ram
and is the equivalent of a shortcut to the music
on the site. For this reason, RealOne Player
must briefly act as a server, to tell the site
which piece of music you are accessing. If you 
have a firewall in place that is not informing
you of the attempt to serve the information, and
is simply blocking it, this may pose a problem 
as well.

The following steps should resolve your problem:

1) Go to Real.com and download the latest free
version of the RealOne Player, at the bottom
right-hand side of this page:
http://www.real.com/realoneplayer.html?pp=home&src=121902realhome_1

2) Install the player and re-boot if instructed
to do so. When it is walking you through the
configuration process, try to make sure that it's
set up to work with all your browsers, and that
it's set to automatically download important
updates, under 'Tools --> Preferences -->
Automatic Services --> Auto Update.

3) Go back to Amazon.com and find your music.
When your browser offers you the option to 'play'
or 'download' the file you have selected, choose
'play'. This should work around the possibility
that your firewall may be objecting to the file
when you download and click on it (if you have
a firewall).

That should do it! If you need any further
assistance, let me know.

Please do not rate this answer until you are satisfied that
the answer cannot be improved upon by means of a dialog with
the researcher through the "Request for Clarification" process.

sublime1-ga
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