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Q: Simple Monitor Repair Question ( Answered,   1 Comment )
Question  
Subject: Simple Monitor Repair Question
Category: Computers > Hardware
Asked by: cebailey-ga
List Price: $2.00
Posted: 25 Dec 2002 20:09 PST
Expires: 24 Jan 2003 20:09 PST
Question ID: 133395
I have a Futura 17" CRT computer monitor.  I was moving my computer
around one day when I unplugged it, then re-plugged it back into the
same power strip.  I used it for 10 minutes or so, and then there was
a loud "POP" and it turned off.  When I hit the power button, it
turned on again, but this time only stayed on for 5 minutes or so. 
The times kept getting shorter until it wouldn't come on at all.  I
let it sit for a few hours, and it would come on for 10 minutes or so,
then the times would go down again.  I'm thinking this is a symptom of
overheating and a safety shutoff.  If this is so, can I repair it, or
is the monitor basically shot?
Answer  
Subject: Re: Simple Monitor Repair Question
Answered By: tisme-ga on 25 Dec 2002 20:42 PST
 
Hello cebailey,

I suspect you have an LD712 or an LDF770. Unfortunately, broken
monitors are not usually repairable (especially by the end user). I
have had a monitor where the same thing happened except that it
powered on for a few days (although not reliably).

The manufacturer of your monitor is: http://www.likomusa.com

Here is the warrenty information for your monitor:
http://www.likomusa.com/Warranty_Information.htm

Here is coverage information: http://www.likomusa.com/coverage.htm (it
appears that they will pay for shipping to them and return if you have
only had it for 90 days, and will repair it, although it will cost you
after three years).

You basically have three years of warrenty direct with Likom. If you
purchased the monitor with a computer from an OEM, that is who you
should try returning the monitor to first, or the retail store. They
will often exchange it right away so you do not have to mail it to the
company yourself.

If this fails, you can submit an RMA request directly online:
http://www.jastron.com/likomusa/likom_RMAcount.asp

Note that if you are good with electronics, and you believe it to be
just a loose wire, then you *might* be able to fix it, but opening
your monitor is probably going to void ANY warrenty that you have on
it, and is not a good idea. It's better to let someone who is
authorized to make repairs to try to fix it. You could make the
problem worse (if possible), or hurt yourself if you do not know
exactly what to do.

If you want to contact the company directly by phone (long-distance
number) or want an overview of how to get help, see this page:
http://www.likomusa.com/getting_help.htm

I found a toll-free number for you, but am not sure if it will work as
it is on a third party website:
http://www.wedm.com/info/Tech-800.htm

Hopefully you have a backup monitor that you can use while you get
this one fixed.

Here are some links for you about fixing broken computer monitors:
http://www.duxcw.com/faq/mon/
http://www.alumni.caltech.edu/~rbell/TatungFix.html

I hope this was the type of information you were looking for. If you
need any clarifications, let me know and I will do my best to further
assist you.

tisme-ga


Search Strategy:

monitor manufacturers futura
://www.google.com/search?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=monitor+manufacturers+futura&btnG=Google+Search

fixing broken monitors
://www.google.com/search?q=fixing+broken+monitors&hl=en&lr=&ie=UTF-8&oe=UTF-8&start=10&sa=N

fixing monitors OR monitor computer
://www.google.com/search?sourceid=navclient&ie=UTF-8&oe=UTF-8&q=fixing+monitors+OR+monitor+computer
Comments  
Subject: Re: Simple Monitor Repair Question
From: bobthedispatcher-ga on 25 Dec 2002 22:26 PST
 
Just a note if you get tempted to try to fix it yourself.
DON'T
Unless you know exactly what to do, you risk very severe injury
if you touch seemingly harmless parts or wires

Very high voltages exist, and DO NOT go away when it is turned off
or when unplugged.  Even after disconnecting it there will be very high
voltage (thousands of volts) in some spots, and can pack a serious jolt,
enough to caause injury or death.

Again - unplugging will NOT remove this hazzard - it may remain charged
for an extremely long time (months+)

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