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Subject:
Dell Contractor
Category: Computers > Hardware Asked by: frankenbubba-ga List Price: $10.00 |
Posted:
02 Jan 2003 09:42 PST
Expires: 01 Feb 2003 09:42 PST Question ID: 136482 |
How does an individual or company become a Dell on-site service contractor? |
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Subject:
Re: Dell Contractor
Answered By: clouseau-ga on 02 Jan 2003 10:56 PST Rated: |
Hello frankenbubba, Thank you for your question. I searched the Dell site - www.dell.com - and found literally thousands of hits for [service contractor]. I investigated a few and decided that it would be better to call for this information, and I did. I called Dell Customer Service at 1-800-456-3355 and pressed (4) (5) (7) to reach the proper menu for non-technical customer support questions. I finally was connected to a very helpful rep that explained that there were neither a listing of qualifications required nor an application form available online for applying to be an independent service contractor. Your initial contact and inquiry must be made by postal mail to: Dell Computer Corporation 1 Dell Way Round Rock, Texas 78682 It does not need to be addressed to the attention of any particular person or department. My customer service rep explained that you should detail your inquiry and a package of information for official application will be forwarded back to you by return mail. I trust my research will get you started in the application process. If a link above should fail to work or my research require further explanation, please do post a Request for Clarification. Regards, -=clouseau=- |
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