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Q: problem with computer printer ( No Answer,   1 Comment )
Question  
Subject: problem with computer printer
Category: Computers > Software
Asked by: monreale-ga
List Price: $5.00
Posted: 08 Jan 2003 11:55 PST
Expires: 10 Jan 2003 10:34 PST
Question ID: 139382
For a while now my printer will not work until I "power cycle" my
computer--after that it works fine until I boot up again, when the
problem returns. The error message I get reads: "There was an error
writing to USB/Deskjet 880 C/MY92B120CPGE for the printer (HP Deskjet
880C): The printer is not ready. Make sure it is turned on and online.
To continue printing, click retry. Windows will automatically retry
after 5 seconds."

Note that the message is incorrect in every particular.

I associate the beginning of the problem with an instance in which the
printer was printing and ran out of paper, but I could be wrong.

I use IE/Win 98.

Request for Question Clarification by bio-ga on 08 Jan 2003 15:27 PST
Hi,

Can you give more information about your system? What is the CPU,
brand, model and/or chipset of your PC? Any information, especially
motherboard chipset could be helpful.

Bio

Clarification of Question by monreale-ga on 09 Jan 2003 10:27 PST
I have a Dell Inspiron laptop, 250 K Ram. I don't know what a "chipset" is.

Request for Question Clarification by sublime1-ga on 09 Jan 2003 21:31 PST
monreale...

I had a similar problem in Windows 98, and found a workaround
which may work for you:

Go to Start -> Settings -> Printers -> Your Printer. Right-click
and select Properties. Go to the Ports tab. From here, my memory
of WIN98 is a bit weak, but what you want to do is 'capture'
your default printer port (usually LPT1). The capture process
takes a little time, so be patient. When done, click OK, close
down the dialog and retry printing. If it works, let me know.
If you have trouble figuring out how to capture the port,
let me know that, too, and I'll try to dig up *exact*
instructions.

sublime1-ga
Answer  
There is no answer at this time.

Comments  
Subject: Re: problem with computer printer
From: alektron-ga on 08 Jan 2003 12:33 PST
 
Did you try to delete the printer from the printer menu from the Start
Menu and re-install the driver?  Maybe the file was corrupted.  Or if
the printer is USB connected it could have to do with the USB ports.
There was a problem with the first Win 98 USB support.

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