shoaib...
MSBill.com is a company which enables e-businesses to process
credit cards online in real-time, in seconds. The company's
services include: the acquisition of a merchant account,
the installation of the transaction software on the MSBill.Com
server, the execution of a website's transactions, the payment
gateway, and access to virtual terminal and account statements.
MS Bill cites the following as their vision:
"To be recognized by webmasters and consumers as the
most professional, ethical and highest quality on-line
processing organization."
The complete mission statement is on the same page:
http://www.msbill.com/mission.html
Their Privacy Statement is here:
http://www.msbill.com/privacy.html
They have a customer service page for those making
credit card purchases online, here:
http://www.msbill.com/help/
They have an online form for typing in questions, related
to online purchases, which requires that the transaction
number is known, here:
http://www.msbill.com/help/Help.asp
If the transaction number, username or password is unknown,
you can get help using a form on this page:
http://www.msbill.com/help/locksmith.asp
MS Bill posts their 'Acceptable Use Policy' here:
http://www.msbill.com/pages/MSBillAUP.htm
This document primarily refers to MS Bill clients who
are utilizing MS Bill to accept credit card payments
on the internet, but some general policies apply as
well to cardholders.
'Frequently Asked Questions', for those wishing to use
MS Bill to accept credit cards, are here:
http://www.msbill.com/pages/faq.html
Aside from Privacy Statements, services such as MS Bill
do not impose many 'terms and conditions' on those who
use credit cards to make purchases using their services.
The credit card must be valid, and credit card fraud
would be prosecuted. The cardholder must provide a
working email address.
Please do not rate this answer until you are satisfied that
the answer cannot be improved upon by means of a dialog
established through the "Request for Clarification" process.
sublime1-ga
Searches done, via Google:
using msbill
://www.google.com/search?hl=en&ie=UTF-8&oe=UTF-8&q=using+msbill&btnG=Google+Search |
Request for Answer Clarification by
shoaib-ga
on
19 Jan 2003 18:45 PST
Hello Sublime1-ga and thanks for your answer. Please note that I had
filled and submitted the "Visa credit card joining form" at the
following website of www.netverifier.com/join/msbill.asp but that
joining form was returned and I did not received the "password" for
entering into the above mentioned website and also note that
www.msbill.com provides online credit card billing transaction
services for the above mentioned website. I want to mention that my
Visa credit card is 'active or valid' then 'why' I did not received
the 'password' for entering into the above mentioned website? Please
provide to me 'help' in this problem. Thanks for that.
|
Clarification of Answer by
sublime1-ga
on
19 Jan 2003 19:26 PST
shoaib...
That particular page (www.netverifier.com/join/msbill.asp)
has a link to a page titled "MSBill Terms & Conditions"
which states:
"If you choose a membership option that renews monthly
(such memberships are clearly marked on the receipt we
send you via email along with the username/password),
you are responsible to cancel the rebill if you do not
wish to have rebilling take place the following month."
This makes it clear that, after verifying and charging
your Visa card, they are to send you the username/password
by email (to the email address you filled in on the
signup page).
At the bottom of that 'Terms and Conditions' page, it says:
"If you have any concerns about your purchase we encourage
you to contact one of our customer service reps either by
phone at 626.577.9933, Monday-Friday, 8:30am to 5:30pm PST,
or through our online forms available 24 hours a day on
this site, or by emailing help@msbill.com "
As I noted in the original answer, the online form to use
when you don't have a record of your transaction number,
and only have your email address to identify you, is:
http://www.msbill.com/help/locksmith.asp
When you contact them, just inform them that you have not
yet received an email containing your username/password,
and they will be able to sort out what happened. It's
possible that the application form failed to work properly,
and you were never actually signed up.
Feel free to ask for further clarification of this answer,
if you need to, before rating the answer.
sublime1-ga
|
Request for Answer Clarification by
shoaib-ga
on
29 Jan 2003 02:19 PST
Hello Sublime1-ga and please note that I had contacted the
www.msbill.com billing company and I was told that it processes online
credit cards within seconds so therefore I want to know that can you
provide to me "clarification" of the 'process' under which
www.netverifier.com processes online credit cards for its customers so
that I should be able to become its 'paid member' by filling and
submitting its Visa credit card joining form?
|
Clarification of Answer by
sublime1-ga
on
29 Jan 2003 08:53 PST
shoaib...
You say:
"provide to me "clarification" of the 'process' under which
www.netverifier.com processes online credit cards for its
customers".
Netverifier does not, itself, process credit cards.
Netverifier is a provider of membership site content,
as can be seen at its root address:
http://www.netverifier.com
Since such membership sites are unable to process credit cards,
they pay companies who are able to do so, such as MSbill, which
is one of many companies who provide this service. Other such
companies can be seen in this Google search result for:
credit card processing
://www.google.com/search?hl=en&ie=UTF-8&oe=UTF-8&q=credit+card+processing&btnG=Google+Search
MSBill actually provides the service of verifying credit cards
as noted on the page where MSBill advertises its services to
membership sites such as NetVerifier.com:
"Merchants simply send us the information needed to process
their transactions over a secure, encrypted Internet
connection. We take care of the rest on our sophisticated
transaction processing system. That means businesses get
all the advantages of our fast, reliable commerce servers,
powerful databases right from their Web browser."
"All without the hassle, complexity, and expense normally
associated with processing and managing payment on the
Internet."
"Companies not operating a membership-based website but
wish to conduct secure transactions over the Internet,
require a transaction processing service. The MSBill
Transaction Processing System offers solutions for
traditional and MOTO businesses, Internet Service
Providers, financial institutions, and others looking
for secure real-time credit card and electronic check
processing."
"We provide the broadest connectivity in the business
with service to over 95% of the acquiring banks through
the following processors: First Data Corporation,
Paymentech, NDCeCommerce, Vital, Checkfree, Wells,
NOVA, NPC and Sligos (European)."
http://msbill.com/pages/processing.html
The last paragraph, above, makes note of the fact that
MSBill, itself, depends on processors and databases
outside of its own control. These processing services
constitute the main databases and services which are
used to verify credit cards in any setting: your local
grocery store, a movie theater, a restaurant, etc.
That, then, is "the 'process' under which
www.netverifier.com processes online credit cards for
its customers".
You say you want the information you requested:
"so that I should be able to become its 'paid member' by
filling and submitting its Visa credit card joining form"
and
"I had contacted the www.msbill.com billing company and I was
told that it processes online credit cards within seconds"
What you don't say is whether you followed my suggestions in
the last clarification:
___________________________________________________________
That particular page (www.netverifier.com/join/msbill.asp)
has a link to a page titled "MSBill Terms & Conditions"
which states:
"If you choose a membership option that renews monthly
(such memberships are clearly marked on the receipt we
send you via email along with the username/password),
you are responsible to cancel the rebill if you do not
wish to have rebilling take place the following month."
This makes it clear that, after verifying and charging
your Visa card, they are to send you the username/password
by email (to the email address you filled in on the
signup page).
At the bottom of that 'Terms and Conditions' page, it says:
"If you have any concerns about your purchase we encourage
you to contact one of our customer service reps either by
phone at 626.577.9933, Monday-Friday, 8:30am to 5:30pm PST,
or through our online forms available 24 hours a day on
this site, or by emailing help@msbill.com "
As I noted in the original answer, the online form to use
when you don't have a record of your transaction number,
and only have your email address to identify you, is:
http://www.msbill.com/help/locksmith.asp
When you contact them, just inform them that you have not
yet received an email containing your username/password,
and they will be able to sort out what happened. It's
possible that the application form failed to work properly,
and you were never actually signed up.
___________________________________________________________
If MSBill's only response to your contact with them was:
"it processes online credit cards within seconds", this
makes it seem that you did not inform them that you had
not received your membership ID/Password from them via email,
which is what you need to do. The response you quote from
MSBill also does not address the question of whether your
card was approved or rejected, which you need to ask them.
If you contacted them by phone, which seems to be the case,
you might also follow the recommendation I gave in the last
clarification, which is, if you failed to receive an
ID/Password, use their online form to request that it be sent:
http://www.msbill.com/help/locksmith.asp
And, finally, if MSBill is not assisting you as needed,
you can also contact NetVerifier, and so inform them,
by submitting your information and questions here:
http://netverifier.com/contact.asp?cs=true&skin=netv&
sublime1-ga
|
Request for Answer Clarification by
shoaib-ga
on
06 Feb 2003 08:07 PST
Hello Sublime1-ga and please note that I have come to know that my
Visa credit card joining form at the above mentioned website was
rejected by its processor because of my "chargebacks and refund
requests" so therefore I want to know that in this situation what
is the solution for that mentioned problem?
|
Clarification of Answer by
sublime1-ga
on
06 Feb 2003 13:32 PST
shoaib...
Your only option is to try using a different card. If, however,
they have made a record of your name, and are declining to do
business with you because of your record of chargebacks and
refund requests, it may not matter that you try a different card.
In other words, it may be that they are declining to do business
with you, and not simply declining that particular card. This
is something you could better clarify with them.
Also, please understand that I have given you far more than
a $5 response to your question(s) and that additional questions
should be posted separately in the future, as new questions.
We are no longer in the process of clarifying your original
question, which is the function of this feature.
sublime1-ga
|
Request for Answer Clarification by
shoaib-ga
on
14 Feb 2003 04:47 PST
Hello Sublime1-ga and please note that I have received the membership
of www.netverifier.com website because of your 'great help'. Please
note that I had recently purchased my Visa credit card and therefore I
was not totally familiar with its use. I would now give to your
answer a five star rating.
|
Clarification of Answer by
sublime1-ga
on
14 Feb 2003 07:28 PST
shoaib...
Thank you very much. To rate an answer, simply follow the instructions
in the Google Answers FAQs (Frequently Asked Questions), here:
http://answers.google.com/answers/faq.html#ratequestion
sublime1-ga
|
,
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