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Q: Need to ID person and company calling us (phone #877-212-9594) ( No Answer,   4 Comments )
Question  
Subject: Need to ID person and company calling us (phone #877-212-9594)
Category: Business and Money
Asked by: docmorris-ga
List Price: $100.00
Posted: 21 Jan 2003 09:26 PST
Expires: 23 Jan 2003 09:44 PST
Question ID: 146522
Looking for what business use's phone 877-212-9594 (a collection agency)

Request for Question Clarification by hibiscus-ga on 21 Jan 2003 12:15 PST
Well, I can't say who they are, but they aren't very friendly.  They
refuse to identify themselves but they picked up the phone with a name
something like NCR Legal Services, but that may not have been the
exact name.

Sorry.

Request for Question Clarification by hibiscus-ga on 21 Jan 2003 12:31 PST
Okay, here's a little more info.  There is a very good chance that
this is NCR Nationwide Capital Recovery Services.  I have a couple of
possible addresses and phone numbers here:

74-923 HWY 111 
INDIAN WELLS, CA 
92210
866-223-2439
And they have a web site at http://www.collection-professionals.com/

They may have offices all over the place, from what I can tell, but
the voice at the other end sounded to be from NY, just as a guess. 
The address/number I have for a NY NCR is:

481 Main Street, Suite 504
New Rochelle, NY
914-632-4074
ncrs@hotmail.com

You could try contacted these people to see if they have indeed been
trying to reach you.  Please let me know if this does prove to be the
company in question and if I can post this as an answer.

Request for Question Clarification by hibiscus-ga on 21 Jan 2003 12:38 PST
Oh, here's still more.  If this is Nationwide Capital Recovery, you
might be interested to hear that they are under investigation in
Florida by the Florida Attorney General's Office for "Unfair,
deceptive, and unconscionable collection practices related to payday
loans"

This is posted at the Florida AGO site here:
http://legal1.firn.edu/lit_ec.nsf/2c8e275c590c080e852563cc0010d6bc/1dfeae26af7668f485256bc3004744bc!OpenDocument

The same company was sued by the State of Idaho AGO over "alledgedly
abusive and obscene statements made to members of an Idaho family".  A
Google cached copy of the page is here:
http://216.239.37.100/search?q=cache:8VQ7B6444eYC:www2.state.id.us/ag/newsrel/1998/pr_oct281998.htm+%22nationwide+capital+recovery%22&hl=en&ie=UTF-8

Clarification of Question by docmorris-ga on 21 Jan 2003 16:50 PST
They are a collection agency.  I think NCO is what I heard, but they
refuse to give an address so I can correspond with them.  Abusive
fellas no doubt and am looking to meet them in person....

Request for Question Clarification by knowledge_seeker-ga on 22 Jan 2003 06:05 PST
CAUTIONARY NOTE TO RESEARCHERS!

I called the above number to confirm whether they were this company:

NCO
http://www.ncogroup.com/Html/aboutnco.asp

It was about 8:20am EST. A man answered with a plain, "How may I
direct your call?" I said cheerfully, "Oh hi, is this NCO?" The guy
got really defensive and gave me a the runaround so I backed off. (I'm
no good at confrontation) Then he started to rudely fire questions at
me demanding that I identify myself. I refused to answer and ended up
hanging up on him.

Immediately my phone rang! I guess he got my number from his caller ID
and he's been trying to call me back for the last 40 minutes. Every
time I put the phone back on the hook it rings again at 1-minute
intervals.

Docmorris, if these are the people harrassing you, you've got your
work cut out for you. They are mean and tenacious.

There is a mailing address on the NCO website above, but I doubt it
goes to any real people. They seem to have a whole fleet of lawyers
and call centres.

As for me, I'm not going to pursue this question. Someone else can
have it while I try to get these people off my phone now.

Good Luck -

-K~

Clarification of Question by docmorris-ga on 22 Jan 2003 13:14 PST
Appreciate all the input so afar...  Sorry Knowledge-Seeker.  Still trying to
ID them.  E-mailed my State Attorneys Office to if they can help.

Request for Question Clarification by pafalafa-ga on 22 Jan 2003 19:00 PST
Docmorris,

Please let us know what state you're in...it will help with the search.

Thanks.

Clarification of Question by docmorris-ga on 23 Jan 2003 07:30 PST
I'm in North Carolina
Answer  
There is no answer at this time.

Comments  
Subject: Re: Need to ID person and company calling us (phone #877-212-9594)
From: umiat-ga on 21 Jan 2003 17:14 PST
 
Well, I just tried a little investigation myself, here. I called and
nicely explained that they had been calling my son, who plays hockey
and lives with a billet family in Montana. (True.....everything except
them calling him!)I nicely tried to find out why they were
calling.....even gave them my son's name, which I knwew there would be
no record of, and then gave them a semi-false billet family name. I
could get no information out of them. I asked who they were, and they
said, well, we represent a lot of different companies so I don't know
exactly what it would be about. I asked if they were some sort of
collection agency mistakenly calling him....and they said he needs to
call and get it taken care of. At one point, the man did say they were
a legal firm that represent many different companies........so, it
remains a mystery, I guess.
 I asked if he could write to them and it was  "oh, no, no, no....he
needs to call!"
Subject: Re: Need to ID person and company calling us (phone #877-212-9594)
From: taxmama-ga on 22 Jan 2003 06:17 PST
 
HI DocMorris,

What I am reading is seriously disturbing. 

After reading all the above, if this were me, I'd
drop by my local police station and ask them to direct
me to someone who could help me track this down. 

While I can't point to the law, I do know that it is 
illegal for a collections company to call you, to harrass
you and to not provide identification, so you can contact
them or write to them. 

If the police won't help, call you state's attorney general
and ask them for assistance. You will probably get help.

And if they're based in California, call my Attorney General's office.

Good luck!

Your TaxMama-ga
Subject: Re: Need to ID person and company calling us (phone #877-212-9594)
From: luciaphile-ga on 22 Jan 2003 07:10 PST
 
It might be worth your time to look at this site from the FTC. There
is a little thing called the Fair Debt Collection Practices Act and
since it appears that this company is an outside collection agency,
they would probably fall under this category.

Federal Trade Commission/Fair Debt Collection Practices Act
http://www.ftc.gov/os/statutes/fdcpajump.htm

Best of luck to you,
luciaphile-ga
Subject: Re: Need to ID person and company calling us (phone #877-212-9594)
From: nellie_bly-ga on 22 Jan 2003 07:42 PST
 
A federal law, The Fair Debt Collection Practices Act, prohibits debt
collectors from abusing or harassing you, calling at inconvenient
times, calling repeatedly with the intent to annoy, or using offensive
language.
The Fair Debt Collection Practices Act
 FTC (1-877-FTC-HELP)


You have the legal right to demand that a collection company contact
you only by mail, and not by phone.

If you are getting calls at work, have the receptionist screen the
calls and get the person's full name.

Collectors are forbidden from: threatening to garnishee (put a lien
on) your paycheck or calling you early in the morning or after 9:00
p.m. at night. Also they can't tell someone else — like your employer
— that you owe money in order to embarrass you.

When receiving harassing phone calls, have a tape recorder on hand.
Simply say: "Please wait a moment…I am now recording this call.
Today's date is ____________. Proceed." They will likely hang up.

Write this on a card, place it near your phone, and use it when
needed:
"The Fair Debt Collection Practices Act, a federal law, forbids
harassment, oppression or abuse by a bill collector. What is your full
name, what is the full name and address of your company? I am noting
everything that you say."

Or "Did you know that Section 1692k, provides for penalties of $1,000
for each violation?"

You could write a "Drop-Dead" Letter to the collection company.
{of course, in your case this would be difficult since they won't
identify themeselves}
 Something like "Your company has contacted me regarding a debt that
you allege is owing. Please accept this letter as notice that you are
not to contact me further in connection with this matter. Pursuant to
the federal law, Fair Debt Collection Practices Act, you may not
contact me further once I have notified you not to do so." However, if
the debt is large enough, they may proceed with legal action.
http://freedebtnet.com/debt_help/harassing_creditor_phone_calls.html

Notify your local telephone company of the calls and their harrassing
nature ( they are generally quite responsive), also contact your
state's consumer protection agency and/or the attorney general's
office.

Nellie Bly
Google Answers Researcher

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