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Q: e-mail ( Answered 5 out of 5 stars,   0 Comments )
Question  
Subject: e-mail
Category: Computers > Hardware
Asked by: diamond2690-ga
List Price: $2.50
Posted: 30 Jan 2003 15:12 PST
Expires: 01 Mar 2003 15:12 PST
Question ID: 155424
This is not a personal question, it is business. Does
<achievevictory@msn.com> a free passport account active at present.
There are times when mail goes through and times when it is returned
with postmaster saying message failure due to mailbox unavalible code
550 0r 551. Perhaps the box is full or there is something wrong with
the service.
diamond2690ga
Answer  
Subject: Re: e-mail
Answered By: missy-ga on 30 Jan 2003 15:59 PST
Rated:5 out of 5 stars
 
Hello Diamond,

I e-mailed the address myself and received the following bounce
message:

"To: missy@missy
Subject: Delivery Status Notification (Failure)

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

       achievevictory@hotmail.msn.com



Reporting-MTA: dns;cpimssmtpoa05.msn.com
Received-From-MTA: dns;cpimssmtpa09.msn.com
Arrival-Date: Thu, 30 Jan 2003 15:42:17 -0800

Final-Recipient: rfc822;achievevictory@hotmail.msn.com
Action: failed
Status: 5.0.0
Diagnostic-Code: smtp;550 Requested action not taken: mailbox
unavailable"


According to SMTP Reply Codes, an error of 550 indicates "User
Unknown", or an inactive account.

The code for a full mailbox is 552.

SMTP Reply Codes
http://www.greenend.org.uk/rjk/2000/05/21/smtp-replies.html

It would appear that the person in question no longer has an active
account:

"Diagnostic-Code: smtp ; 550-mailbox unavailable
     550 user has moved with no forwarding address"

Appendix - Type-Name Definitions - 9.1. rfc822 address-type
http://www.zvon.org/tmRFC/RFC1891/Output/chapter9.html

Hope this helps!

--Missy

Search terms:  [ 550 mailbox unavailable ], [ rfc822 ]

Request for Answer Clarification by diamond2690-ga on 07 Feb 2003 10:37 PST
Why so the e-mails go through some times if you say this is a  closesd
of inactive acct.
diamondga

Request for Answer Clarification by diamond2690-ga on 07 Feb 2003 10:57 PST
#1571538 This doesnt' make  sense, why do some message go throught and
others not, you can not close a free account.

diamondga

Request for Answer Clarification by diamond2690-ga on 07 Feb 2003 10:59 PST
#1571538 It does not make sense that some go through and others don't
postmaster has never suggested acct closed, you can not close  free
account.  |




Thanks diamond2690g0

Request for Answer Clarification by diamond2690-ga on 07 Feb 2003 11:01 PST
I asked three times already

Clarification of Answer by missy-ga on 07 Feb 2003 13:34 PST
Hi,

Yes, I see that you've asked for clarification three times.  Google
Answers Researchers are independent contractors - we set our own hours
and are not required to be at our desks 24/7.  I had to see my doctor
today, I do hope you'll forgive the delay in clarification.

Free e-mail accounts with Hotmail and MSN can and are closed
frequently - to maintain your Hotmail or MSN e-mail account, you must
log in at least once every thirty days.  Their terms and conditions
say:

"You acknowledge that Microsoft reserves the right to sign out,
terminate or delete your accounts for any particular Web site or
service within MSN that are "inactive" for an extended period of time.
"Inactive" means that you have not signed in to a particular service
for an extended period of time, as determined by Microsoft, in its
sole discretion. The amount of time that Microsoft currently considers
as an "extended" period of time is determined based on the particular
MSN Web site or MSN Service within MSN to which it pertains, and may
be viewed in the FAQ, or other user information relating to the
particular service."

Storage Space and Other Limitations
http://privacy.msn.com/tou/

And from Hotmail/MSN Member Services:

"Don't forget to sign in and keep your account active

If you have a free Hotmail account and do not sign in for any 30-day
period, or if you do not sign in within the first 10 days after
creating your account, your account will become "inactive." Stored
e-mail will be deleted, and inbound e-mail will be refused. To avoid
this, remember to sign in regularly. If your Hotmail account has
become inactive, your Microsoft® .NET Passport will still function and
your Hotmail e-mail name will be reserved. To reactivate your account,
go to www.hotmail.com and enter your sign-in name and password. You
will then be able to send and receive e-mail using Hotmail again. If
your account stays inactive for 90 days, your Hotmail e-mail name and
account will be permanently deleted."

MSN Hotmail Tips (URL unavailable, as it contains my log-in
information)

When the account is inactive, it can no longer accept mail, and the
550 bounce message is sent with returned mail.

Once you log in again, your account is re-activated.

The owner of this account is likely a sporadic user, logging in only
occasionally.  Mail get through when he remembers to log in every
thirty days, and doesn't when he forgets.

The 550 bounce message is in compliance with RFC 822, which you can
read in its entirety here:

RFC822: Standard for ARPA Internet Text Messages
http://www.w3.org/Protocols/rfc822/Overview.html

Hope that helps.

--Missy
diamond2690-ga rated this answer:5 out of 5 stars
Great answer, thank you Missyga

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