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Q: Yahoo IM regulation contact information????? ( Answered 5 out of 5 stars,   2 Comments )
Question  
Subject: Yahoo IM regulation contact information?????
Category: Miscellaneous
Asked by: schmooz-ga
List Price: $5.00
Posted: 07 Feb 2003 14:55 PST
Expires: 09 Mar 2003 14:55 PST
Question ID: 158616
I use Yahoo Instant Messenger.  I have checked not to receive any
messeges from anyone not on my "friends" list.  Lately, I have gone
back to my desk to find absolutely tasteless boxes in the middle of my
screen no matter what program I am in.  These boxes say Messenger up
at the top but they are not regular IM messenger boxes that chat back
and forth. They are gross advertisements.
I have a screen shot of the last one from something called
growlarger.com.  I want to send it to Yahoo because there is no way to
respond to this box other than click on the links or close it.  I do
not want to go to the site because it will open the door to more crap.
 
Question:  I cannot find any sort of an email for Yahoo to send this
to.  Do they have any sort of regulation for their IM or do they just
throw us out there to be spamed by the worst of the worst?  Can you
find any sort of Yahoo place that regulates their service to contact
by phone or email?
My name is Carolyn but when I open my yahoo email it says "hello Walt"
 I would also like to get this corrected.  I can find no email or help
to solve this problem.
Answer  
Subject: Re: Yahoo IM regulation contact information?????
Answered By: easterangel-ga on 07 Feb 2003 15:30 PST
Rated:5 out of 5 stars
 
Hi! Thanks for the question.

This is obviously a violation of the terms of service (TOS) of any
type of Yahoo community and could be reported at the following form
page for Yahoo (Terms of Service) Member Conduct Page. After filling
the boxes, it will immediately email Yahoo and alert them to your
complaint. Don’t forget to put your email address so they could
respond back to you.

Yahoo! Abuse Feedback
http://add.yahoo.com/fast/help/abuse/cgi_abuse 

You can also issue your complaints here at the Yahoo Privacy Feedback
Page.

Privacy Policy Help
http://add.yahoo.com/fast/help/us/privacy/cgi_feedback

Here are the links to the Yahoo Terms of Service and Private Policy
pages.

Yahoo Terms of Service
http://docs.yahoo.com/info/terms/

Yahoo Privacy Center
http://privacy.yahoo.com/ 

In case you would really need to talk to someone at Yahoo here is
their physical address and phone number.

Yahoo! Inc.
701 First Avenue
Sunnyvale, California 94089
Phone: (408) 349-3300
Fax: (408) 349-3301
Office Hours: 8:30 a.m. to 5:00 p.m. PST
http://docs.yahoo.com/info/address/

Search terms used:        
Searched the Yahoo website
   
I hope these links would help you in your research. Before rating this
answer, please ask for a clarification if you have a question or if 
you would need further information.
       
Thanks for visiting us.       
       
Regards,       
Easterangel-ga       
Google Answers Researcher
schmooz-ga rated this answer:5 out of 5 stars
Just what I needed. THANX

Comments  
Subject: Re: Yahoo IM regulation contact information?????
From: maisie-ga on 07 Feb 2003 21:06 PST
 
Are you sure they have anything to do with Yahoo at all?  The reason I
ask is every morning when I wake up and check my computer, I have
three or four of those things, boxes with ads that say "Messenger" at
the top, and I don't have Yahoo Messenger.  I was sort of under the
impression that it's related to some function built into Windows,
which the Windows people put in thinking it would be useful, but about
2 months ago people figured out how to use it to send spam instead, so
maybe Windows will put out a patch soon enabling people to turn that
function off...
Subject: Re: Yahoo IM regulation contact information?????
From: asugymn-ga on 07 Feb 2003 21:14 PST
 
Maisie is correct. The pop-ups you are seeing have nothing to do with
Yahoo (or MSN) Messanger. Here is an article that explains these
pop-ups and how to get rid of them:
http://www.techtv.com/screensavers/answerstips/story/0,24330,3374542,00.html

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