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Subject:
link follow through problems
Category: Computers > Security Asked by: kht-ga List Price: $25.00 |
Posted:
11 Feb 2003 11:46 PST
Expires: 13 Mar 2003 11:46 PST Question ID: 160067 |
I am having a real problem with Bellsouth DSL and Internet Explorer. I am unable to follow through links from email, even from web sites. I know it must be a pop up issue, but I cannot find out how to turn it off! HELP. |
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There is no answer at this time. |
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Subject:
Re: link follow through problems
From: missy-ga on 11 Feb 2003 15:13 PST |
Hi there, I'm going to post this as a comment since there is no guarantee that this will solve your problem. I've experienced this with IE 5 and IE 6, and have had several friends suffer likewise. We've found only one solution: Download the latest version of IE. *Don't* install it yet. First, un-install your current version. Delete any extraneous files associated with that version of IE. Reboot your computer. Install the fresh IE file, then check for any service packs or updates at Microsoft.com. Install those. Reboot your computer again. We've had about a 60% success with that, but it's not foolproof. It has come back. I got fed up with the problem and ditched IE entirely in favor of Mozilla: http://www.mozilla.org Good luck! --Missy |
Subject:
Re: link follow through problems
From: highroute-ga on 11 Feb 2003 19:48 PST |
You have written that you're having a problem with Internet Explorer, specifically that you can't follow links from email. But Internet Explorer doesn't handle email at all. You must be using some other application for email. Perhaps one of the Microsoft email applications, Outlook or Outlook Express, but perhaps another vendor's application. In Internet Explorer, pull down Tools and pick Mail and News | Read Mail. Another application should open, if it's not already open, and come to the top. What is it? IE works in concert with your email application by means of a setting in Internet Options, in which you instruct the operating system which email application you want to use. There are two ways into Internet Options: a) In Internet Explorer, pull down Tools and pick Internet Options. b) Assuming you're using a 32-bit version of Windows, press Start. If there is something called Settings, pick it. At this point, you should see Control Panel, so pick it. Now launch Internet Options. Once in Internet Options, go to the Programs tab. In the Internet Programs section, you have the ability to tell Windows which email application you want to use. Be sure it is pointing to the one you are using. If that's already OK, maybe the problem is a setting in your email application. But without info on what version number of what application you're using, that will be hard to diagnose. |
Subject:
Re: link follow through problems
From: kht-ga on 12 Feb 2003 10:31 PST |
Regarding the question of my email program, I am using Outlook. However, this is not an email only problem, it is also a problem following links on the web, that is why I assume the problem is in IE. Thanks! |
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