I would like 5 most pertinent recent studies on adverse consequences
of a vague or absent exit strategy in HR departments of small to
medium sized corporations in the US.
adverse factors would be:
unduly large severance pay
getting sued by employee
loss of privileged information
loss of intellectual property
leakage of company secrets
joining competing corporation
any thing else.
I will pay $25 for the work.
If it is presented as collated text with citations this will bring an
extra $10.
best wishes

Arya.

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Request for Question Clarification by czh-ga on 13 Feb 2003 17:02 PST

Hello aryaone-ga,

I’ve started researching your question and I’m not finding much in the
way of surveys or research on the “adverse consequences” of faulty
terminations. I think it would be more productive to find resources
and examples of best practices which will demonstrate how to avoid the
dire consequences you list. Would this meet your needs?

If not, could you please clarify what is your objective on finding
surveys on bad HR practices? I think I would be able to find better
resources if I knew how you want to use them. Thanks.

I look forward to working with you.

czh

---

Clarification of Question by aryaone-ga on 13 Feb 2003 18:56 PST

i would like to lay the groundwork to change from current in-house HR
to outsourced HR.

i would look for studies which support this, either positively, in
terms of gains, or negatively, by enumerating areas of losses,
litigations.

if such data is not easily found, i will go with what you suggest.

end result would be full justification to chage over to outsourced HR,
even partialyy.

regards

arya

---

Request for Question Clarification by czh-ga on 14 Feb 2003 13:51 PST

Hello again aryaone-ga,

Your clarification and your prior question about HR outsourcing gives
me a much better idea of what you're looking for. I'm sure I'll be
able to find what you need.

czh

Hello arya,

Your original question asked about the costs of badly handled employee
terminations for an organization. Your response to my request for
clarification indicated that your goal is to collect information to
help you present justification for a proposal to outsource your HR. As
you will see from the information I’ve collected for you, handling
personnel issues such as employee terminations is just one HR activity
that might be outsourced. Instead of focusing only on this issue, I
suggest the you take a more comprehensive approach to the outsourcing
question.

I suggest that you start with the first item below – the Buyer’s Guide
to HR Outsourcing. This paper gives you an excellent overview of what
functions you might outsource. They are usually divided into the
following categories:

 -- Payroll administration: Produce checks, handle taxes, and deal
with sick time and vacation time.
 -- Employee benefits: Health, Medical, Life, 401(k) plans, cafeteria
plans, etc.
 -- HR management: Recruiting, hiring, and firing. Also background
interviews, exit interviews, and wage reviews.
 -- Risk management: Workers' compensation, dispute resolution, safety
inspection, office policies and handbooks.

Next, you can explore the categories of outsourcing organizations and
services -- PEOs, BPOs, ASPs, or e-services. Once you’re familiar with
these you can review the various research reports and presentations
that serve as examples for evaluating your needs so that you can
choose what elements of HR you want to outsource.

I think the resource materials I’ve collected will help you get a
clearer idea of all the issues you’ll need to consider in making the
outsourcing decision. (I’ve included a section on employee
terminations since this is your starting point.) You might discover
that you need to research further on how to prepare your plans, how to
identify outsourcing vendors, how make the transition and a myriad of
other topics.

I trust that this research will help you with your project. Please ask
for clarification if any of this.

I wish you success in coming up with a compelling plan for outsourcing
your HR.

czh

------------------------------------------------------
RESEARCH REPORTS, PRESENTATIONS, REPORTS, WHITE PAPERS
------------------------------------------------------

http://www.inc.com/articles/hr/personnel/personnel_basics/21185.html
Buyer's Guide: HR Outsourcing 
Deciding which HR functions to offload and which firm to outsource to
can be quite a challenge. This Buyer's Guide is designed to help you
through the process.
***** This is an excellent introductory article that summarizes all
the issues and options you have to consider when making the decision
about HR outsourcing.

http://cyberatlas.internet.com/markets/smallbiz/article/0,,10098_1182921,00.html
June 3, 2002 , HR is Big in Small Biz Budget
AMI estimates that more than 400,000 small businesses outsourced HR
services in 2001, including payroll, liability management and
compliance, benefits administration, recruiting, employee education,
and other miscellaneous services like records management and exit
interviews
***** This article summarizes the finding of several market research
reports on segments of HR are being outsourced by small businesses. It
includes lots of statistics.

http://www.allbusiness.com/articles/content/15093.asp
HR Outsourcing Basics 
For many businesses that don't have the time or the resources to
manage HR functions, outsourcing is a cost-effective alternative to
hiring an in-house human-resources staff.

http://www.issg.net/the_case_for_out_source.pdf
The Case for Outsourcing Key HR Functions
***** This is a 21 page slide presentation that includes leading
outsourcing consultants and how to evaluate which one to choose.

http://leeds.colorado.edu/faculty/balkin/MBAO6030/LectureNotes/MBAO%206030%20Outsourcing.ppt
Outsourcing HR Management
***** This is a ppt slide show providing a basic framework for dealing
with the outsourcing decision.

http://www.hr-integrators.com/HR_Integrators/hr_outsourcing.htm
PEO Insider — May 2002  © NAPEO 2002   Special Report
HR Outsourcing and the Professional Employer Organization (PEO)
Industry: A Survey of Client Reactions

http://www.h4hr.com/OUTSOURCING.htm
Human Resource(HR) Process Outsourcing
***** This article reviews the history of HR outsourcing and
summarizes the chief advantages.

http://www.rtwa.org/adobe/whyoutsource.pdf
Why Outsource?
***** This is a 5 page presentation that takes the decision process
step-by-step.

-----------------------------------------
TRADE PRESS ARTICLES ABOUT HR OUTSOURCING
-----------------------------------------

http://www.mqhrsolutions.com/non_html/Small_Business_%20Big%20_HR.pdf
Small Business, Big HR: Advantages of HR Outsourcing

http://www.lloydmorgan.com/news/article4.htm
Human Resource Management (HR) Outsourcing/Out-Tasking
***** This article defines what is outsourcing and discusses both the
advantages and disadvantages.

http://www.computerworld.com/managementtopics/management/outsourcing/story/0,10801,78550,00.html?nas=AM-78550
FEBRUARY 14, 2003 -- How to succeed at HR outsourcing -- by really
trying

http://www.websterb.com/HCM/HCM_anal/HCM403/hcm403.cfm
The Ups and Downs of HR Outsourcing – the Insiders’ Perspective

------------------------------------------
RESOURCES, PORTALS, DIRECTORIES, LIBRARIES 
------------------------------------------

http://www.zeal.com/category/preview.jhtml?cid=886496
Home > United States > New > Work & Money > Small Business > Products
& Services > Outsourcing > Human Resources
***** This is a list of 36 resources for outsourcing HR that includes
leading outsourcing companies and consultants specializing in serving
small businesses.

http://www.hrgopher.com/index.php?session=d4xs6cxz28byxts104o8
HR Gopher is a comprehensive directories of 25,000+ links to Human
Resource sites on the Internet!
***** You can browse by topic or search on keywords.

http://www.allbusiness.com/articles/EHR_browse.asp
All Employment & HR Articles
***** This is a long list of articles geared to small businesses.

http://www.jobscience.com/tools/library/HumanResource.cfm
Career Library - Human Resource Management
***** This is a list of about a dozen books. See especially:
Outsourcing Human Resources Functions: Strategies for Providing
Enhanced HR Services at Lower Cost

---------------------
EMPLOYEE TERMINATIONS
---------------------

http://www.wetfeet.com/employer/articles/article.asp?aid=389
Best Practices for Employee Termination

http://www.inc.com/articles/hr/manage_emp/fire_resign/directory-A.html
Firing and Employee Resignations
***** The INC. library has 68 articles listed.
http://www.inc.com/articles/hr/
HOME › Articles by Topic › Human Resources
***** INC magazine is geared to small businesses. You can search or
browse articles under the following HR management categories:
Personnel Administration, Managing Employees, Employment Regulation
and Policy, and Benefits and Compensation.

http://www.samhsa.gov/nli/HumanRes/terminate.html
Avoiding Legal Liability in Employee Terminations

http://www.paychex.com/products/pas.html
Solutions for Your Payroll and Human Resource Matters
Human Resource Training Seminars -- Legal and Effective Employee
Terminations

http://www.axisbenefits.com/cobra.htm
COBRA Services and State Continuation Services
At AXIS, we know that different sized firms are required to handle
employee terminations differently. We can provide the full range of
termination services whether your firm is subject to COBRA or to
Continuation of Plan regulations. Termination administration is a
particularly sensitive benefits area where miscues can result in
substantial fines for your firm.

http://www.staffpay.com/servHR.htm
Hire, fire and manage without fear!

http://www.fredhr.com/articles/9.htm
Employee Termination Considerations

http://www.mitchlaw.com/index.html
Attorney at Law Specializing in Management and Human Resources
Training
I believe that all employers should be treated fairly under the law. I
specialize in helping employers avoid lawsuits, and I am committed to
seeing that my clients receive equity and fairness under current state
and federal laws.

http://www.kcsmallbiz.com/1999/october/PP_1099.htm
Employee Termination: All Eyes Are Watching

---------------
SEARCH STRATEGY
---------------

justification HR outsourcing
small business HR outsourcing
"HR outsourcing" advantages
"HR outsourcing" disadvantages
"employee termination"

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Request for Answer Clarification by aryaone-ga on 15 Feb 2003 01:52 PST

excellently expedited!

will rate answer and close, but would like to keep in touch with you
directly for future research tasks.

may i ask your area of expertise?

arya.

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Clarification of Answer by czh-ga on 15 Feb 2003 09:54 PST

Hello aryaone-ga,

I'm so glad to hear that the information was useful. Thank you very
much for your generous tip.

I'd be delighted to work with you again. If you want to ask for me
here's an example of how to do it.
https://answers.google.com/answers/main?cmd=threadview&id=146272

I have a varied background that includes consulting on workforce
management, employee and labor relations for a large government
agency, doing consulting, writing, and research on employee relations
and HR practices for small startup companies, and doing career
counseling and outplacement for small to large organizations. I
subscribe to magazines and e-mail distribution lists for HR and human
capital management topics. Your questions caught my attention because
I'm familiar with this arena. I look forward to working with you
again.

czh

excellently researched and presented.