We have some 3com 3CP3647 ADSL "Home Connect" external modems
purchased used, but in excellent condition. Here's the problem: The
seller deleted their records for the CLI passwords once they took them
out of service, so we cannot telnet in to reconfigure these modems.
According to the 3Com technical line we would have to return these to
3Com in order to have the passwords set to defualt, but we've also
heard the same bull from other companies only to find a successful
means of defualting the passwords or bios without having to send other
items off. If someone can tell me a different way to go about it
without having to pay ridiculous amounts of money, there's a big prize
involved, maybe even a free modem or two. :)

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Request for Question Clarification by legolas-ga on 17 Feb 2003 16:24 PST

Can you tell me if you are able to connect a computer to the serial
port and talk to the modem directly? You should be able to reset the
modem and see a "Maintenance mode?" message. Can you confirm that you
see that?