I'm looking for templates that I can use to create Services Agreements
for services that we provide to our clients. Services include:
Training, Application Support, Custom Programming, Data Conversion,
Systems Analysis and tailored to the software industry.

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Clarification of Question by treeman-ga on 21 Feb 2003 08:19 PST

I had looked at this particular product and it appears to be more for
designing Service Level Agreements for hosting and support services,
which is different to what I'm looking for.

This SLA TOOLKIT has everything you'll ever need to make service
agreements of all types:
http://www.sla-world.com/sla-template.htm

If this is a sufficient answer please advise me.

Regards;
tutuzdad-ga