I can't get sound out of my computer. When I go into the control
panel and click on system. There is a question mark next to PCI
Multimedia Audio Device & U.S. Robotics 56K FAX INT. When I open
either, it says I have no driver. I then try to re-install the
driver. I get Code 28---object to be verified is unknown to trust
provider. Can anyone help me. My computer is an old loaner. Pentium
II. The sound worked fine before I crashed it. Now it only makes a
beeping sound when I hit the "Shift" key. |
Request for Question Clarification by
missy-ga
on
24 Feb 2003 12:21 PST
Hi daddymac,
I can *try* to help you, but we're going to have to collaborate.
I need to know two things:
1) What OS are you using?
2) What kind of sound card do you have?
Fill me in, and we'll go from there.
--Missy
|
Clarification of Question by
daddymac-ga
on
25 Feb 2003 05:18 PST
I'm using Windows 98. The two yellow question marks are in front of
1) PCI Multimedia Audio Device
2) U.S. Robotics 56K FAX INT
The only sound my speakers emit is a beep everytime I hit "Shift"
which is a little irritating. Should I look further for my sound
card ? Where ?
|
Request for Question Clarification by
missy-ga
on
25 Feb 2003 07:18 PST
In your System Properties, select the PCI Multimedia Audio device, and
click "Properties". That will give you a message such as "Driver not
installed" or "resource conflict". Make a note of what the message
is. Do the same for the modem.
Is this the modem you're using to connect to the Internet? If it is,
you'll need to download the generic USR drivers for it before
proceeding any further:
http://www2.driverguide.com/cgi/download.cgi?uploads9/3875/USRoboticsFaxModem56k.zip
Unzip it, and follow the prompts.
Next, select the audio device, and click "Remove". Do the same for
the USR modem (make certain you have the drivers for the modem, you'll
need to re-install them if Win98 doesn't automatically do it for you).
Reboot the computer, then follow all prompts.
This *might* solve the problem, but only if Win98 decides to recognize
your sound card. If it doesn't, you'll have to open up your computer
and pull your sound card out to tell me *exactly* what kind you have.
Try this solution first, though.
--Missy
|
Clarification of Question by
daddymac-ga
on
26 Feb 2003 08:53 PST
I did what you suggested. The suitcase (cpu) was whurring away so I
thought I was making progress, but when I finished I was right back
where I started. With yellow question marks opposite usRobotics56 &
audio device.
|
Clarification of Question by
daddymac-ga
on
26 Feb 2003 08:56 PST
driver not installed comes up after I go through the prompts. I
downloaded the generic usr device. When I click "re-install" it goes
through a lot of stuff, but always comes up "can't find"
|
Request for Question Clarification by
missy-ga
on
26 Feb 2003 10:28 PST
All right, then, let's ignore the modem for now, and concentrate on
your sound card.
Open your case, pull out the sound card, and write down everything
that's printed on it - there should be manufacturer's information and
an FCC ID. We'll need to track down the specific driver for your
card.
--Missy
|
