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Q: System Clock Error Code - Windows XP ( Answered 5 out of 5 stars,   0 Comments )
Subject: System Clock Error Code - Windows XP
Category: Computers > Operating Systems
Asked by: stenning-ga
List Price: $2.50
Posted: 28 Feb 2003 04:24 PST
Expires: 30 Mar 2003 04:24 PST
Question ID: 168290
I am getting the following error and need to stop it:

When opening a new IE 6 window or Windows explorer window.

Operating system is XP Pro, system clock is correct, have already
tried reinstalling SP1a with no success?

Request for Question Clarification by aceresearcher-ga on 28 Feb 2003 04:29 PST

Do you have a firewall, ad-blocking software, and/or anti-virus
running on your system? If so, please list the software program names
and version numbers.



Clarification of Question by stenning-ga on 28 Feb 2003 05:29 PST

Okay, I use the inbuilt xp firewall for my connection.

I use Norton Anti Virus Version 8.07.17C.

No ad blocking software is installed.

Thanks and regards


Request for Question Clarification by aceresearcher-ga on 28 Feb 2003 05:32 PST
Lee, is your Norton Anti-Virus license still in force, or has it expired?

Clarification of Question by stenning-ga on 28 Feb 2003 05:37 PST

Its current and runs out 11 March 2003 - I just did an update to check.



Request for Question Clarification by aceresearcher-ga on 28 Feb 2003 06:13 PST

I have not had much success finding the source of this problem, so I
am going to release your Question for other Researchers who may wish
to try it.

Best wishes,


Clarification of Question by stenning-ga on 28 Feb 2003 06:17 PST


Thanks for trying

Subject: Re: System Clock Error Code - Windows XP
Answered By: arcadesdude-ga on 28 Feb 2003 07:46 PST
Rated:5 out of 5 stars

This problem is part of many programs "time limits" where certain
programs only allow you to use them from a given date to another date.
It's meant to prevent piracy but in this case, it can also
unintentionally annoy you with error messages if the clock was set
wrong when you installed the program. Basically, the program (we don't
know which one yet) thinks the time it allows you to use it has
expired because of the change in the clock.

To fix this we will try to uninstall/reinstall the program that is
causing the problem.

This page:

Subject: Re: system clock error, Message 6 in thread

suggests it is a problem with SP1 (if that was installed when the
clock was incorrectly set).

The suggestion to follow to test that problem is to reset the clock in
the BIOS. BIOS stands for Basic Input Output System and all that means
is it is what you interact with (see) when the computer FIRST starts
up. You can go into the BIOS and change the time by restarting your
computer (Start, Turn Off Computer, Restart/Reboot, OK). Then when
your computer first starts up after the beep you should see the screen
say something like "Press F1 for system settings" or maybe it says
"Press Del(ete)" or another button. You should press that button when
the message is on the screen to go into the BIOS.

Now in the BIOS choose CMOS settings (the option with that word).
Then change the clock date and time to the current date and time (You
might need to use Page Up/Page Down to change the numbers; the
controls for keys used are usually on the same screen).

Once you have reset the clock, Save and Exit the settings and your
computer will restart.

Now click Start
Click Find/Search
Click All Files or Folders (in the left pane)
Click Date (Modified)
Click Find All Files
Click Modified and change it to Created.
Change Between to 3/1/03 and 7/28/07 (or any other really into the
future date)
Click Search (Find Now)

Make a list of these files and report that list back here (if its not
too long). These are files that were created when the clock was set
forward and the program (or service pack (SP) is probably one of these
files that is causing the problem).

Now Disable Norton Antivirus for the moment.

Now re-install SP1 here:


Other users have said SP1 is the likely culprit (but not the only) so
a reinstall of just SP1 might solve the problem on its own.

Now if any other programs are in the list of files that were created
(in the future when you clock was wrong) then reinstall those as well.
If you're not sure what programs those may be then "Request Answer
Clarification" and list the files in the Search for files we did
earlier. There may be many results, but we should be abe to narrow
down which program(s) are causing this error message and fix it.

Once you have reinstalled SP1 Reboot and then see if you get this
error message again. If the problem is fixed then you're done! :) If
not then please list the files that came up in the search for files so
that we can identify which program is causing the problem (and
therefore fix the problem).

This problem has happened to other people as well. See here:

System Date Error message - Please Help...........

DO NOT follow the instructions on that page. (DON'T delete all files
that turn up in the search because you may need them. We should be
able to fix this WITHOUT a reinstall of XP).

Basically, the error message means somewhere on your computer you have
a program (or the reinvents) of a program installed that thinks its
time is up (because of the clock) and the way to fix this would be to
reset the clock, uninstall and the reinstall that program. Once we've
identified the program, it will be easier from there. Hopefully,
though, the above will solve your problem.

I hope this fixes your computer problem, but if it does not or
anything is unclear then "Request Answer Clarification" before you
"Rate this Answer" and I'll do what I can to help you further.

Google Answers Researcher


Subject: Re: system clock error, Message 6 in thread


System Date Error message - Please Help...........

Search Strategy:

"possibly in an attempt to defeat the security system"

"possibly in an attempt to defeat the security system"

"possibly in an attempt to defeat the security system"

"possibly in an attempt to defeat the security system"

Request for Answer Clarification by stenning-ga on 02 Mar 2003 08:40 PST

Okay, I have changed the clock in the bios to the correct time then saved.

Search results as requested are here:

I disabled Norton and reinstalled SP1.

Unfortunately the problem still occurs :(

I would appreciate your guidance from here, thanks again for all your help.



PS. my email address is: if its easier to contact me.

Clarification of Answer by arcadesdude-ga on 02 Mar 2003 15:30 PST
It looks like those files are safe to delete. (Use descresion and
archive any files you may need on a separate medium (on a floppy or a
cd/dvd)). A program might read the timestamps on those files and that
might cause this problem. The only files that seems to be suspicious
are the quickbooks file, the sterling license file and the temp.edb

You should verify your current time and date in Windows and then
reinstall, Quickbooks, Sterling WHC (not sure what this is exactly...)
and any other software you recently installed when you did not realize
the clock was set incorrectly.

When you uninstall certain programs they might leave behind files in
their directories or in the Windows registry. It may be necessary to
delete the "leftovers" from these programs to erase any trace that
they were over the limit and try to reinstall them.

You might want to clear out c:\winnt\temp (the temporary files folder)
as well.

If reinstalling these programs works then you don't need to do the

The message might occur when you don't explicitly run a program if the
program is already running in the background as a service or a startup
program. You can find out what is currently running when that error
message occurs by doing this:

Click Start
Click Run
Type msconfig
click services 

In this list there may be the program that is causing the problem. If
you could take a screenshot (or a list) of these services that would
help locate this program. Also click startup and list the startup
programs that may be automatically starting when you restart the
computer and may be causing this.

Since the error occurs when you open explorer or iexplorer (Internet
Explorer) then it may be that the program that's causing this is a
toolbar or plugin to internet explorer and the program starts and
gives the message. You can see about any browser helper objects (MSIE
plugins) with this tool here:


If any program listed there thinks it is out of date it may give the
message when it tries to load in IE.

It could also be the OS checking for outdated/limit exceeded programs
at this time and that may be harder to solve if it is. But since we
know this is caused by one program -- the first step is identifying
that program. Can you remember any recent software installations?

Any when you had the clock turned forward? Did anyone else who had
access to your computer install anything?

Request for Answer Clarification by stenning-ga on 02 Mar 2003 16:48 PST

You will not believe this!

I was running through your suggestion and by accident deleted an old
program I installed called flash capture, an IE plug it.

...guess what, problem solved, so you were right in thinking it was an
IE plug in.

Thanks a million for all your help arcadesdude-ga!



Clarification of Answer by arcadesdude-ga on 02 Mar 2003 18:32 PST
(I'm not actually clairifing anything; this just clears the 'needs
attention' flag for this question in my answers list.)

I'm glad it's fixed. Thank you for the rating and the tip!
stenning-ga rated this answer:5 out of 5 stars and gave an additional tip of: $5.00
Excellent, very helpful and certainly goes beyond the call of duty! 
arcadesdude-ga is highly recommended.

There are no comments at this time.

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