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Q: hard drive ( Answered,   1 Comment )
Subject: hard drive
Category: Computers > Hardware
Asked by: bj146-ga
List Price: $20.00
Posted: 06 Mar 2003 09:17 PST
Expires: 05 Apr 2003 09:17 PST
Question ID: 172728
My computer is a Pentium 4, 1.6GHz.  I have a 60 GB hard drive and my
C-Drive properties shows only 1.99 GB. I have already looked at my
hard drive info to make sure it is in fact a 60 GB.  I went into the
CMOS utility to make sure it is auto detecting the hard drive capacity
and it is showing 60025 MB.  HELP???
I also have a problem with my operating system software taking up more
hard ware space than the installation CD capacity.  I initially had
Windows 98 on my system but have recently upgraded to XP.  Windows 98,
XP, and office 2000 has used up 1.59 GB of space on my hard drive. 
How is this possible?

Request for Question Clarification by scriptor-ga on 06 Mar 2003 09:25 PST
Dear bj146,

- Is your hard disk partitioned (= split up in several "virtual" hard
disks C, D, E, etc.)?

- Have you obtained the hard disk new or used?

- Has some one else done the installation and the setup for you?

Th2 1.99 GB look very familiar to me, but to be really sure, as much
detail as possible on the configuration of your hard disk is

Subject: Re: hard drive
Answered By: theta-ga on 06 Mar 2003 11:26 PST
Hi  bj146-ga,
      Your problem can have multiple causes, which I am listing below
along with instructions on how you can fix the problem. So, try them
out and get back to me with the results:

1 ) FAT16 partition : Your partition type may be FAT16. This is a very
old partitioning scheme created for use with MS DOS. FAT16 partitions
have a maximum size of only 2GB. You can find out your partition type
by looking at the the Drive Properties. It should show a partition
type of FAT16, FAT32 or NTFS. To fix this problem, you can either
convert your FAT16 partition to FAT32 or NTFS, or delete the current
partition and reinstall WinXP. The WinXP setup will allow you to
create new partitions.
       For more information on the different partition types, see this
                 - NTFS vs FAT

       You can convert your partition to NTFS using the Microsoft
convert utility. See the following article for more details:
                - HOW TO: Convert a FAT16 or FAT32 Volume to NTFS in
Windows XP

      Or, you can use the many third partition utilities to convert
and create new FAT32 and NTFS partitions. Partition Magic comes highly
                - PowerQuest Partition Magic
                  ( )

2 ) You have one 2GB FAT32/NTFS partition but the remaining space is
        Before you can use the space on your harddisk, you have to
partition it first, creating multiple disk volumes. If you have only 1
2GB partition, then WindowsXp will only show that and the remaining
unpartitioned space will appear lost. All you have to do is create new
Fat32/NTFS partitions. These will show up in WinXP as D:,E: etc.
        You can create new partitions from WinXP with the help of the
Windows XP Disk Management snap-in. You can find detailed instructions
for its use in the following MS KnowledgeBase article:
                - Use Disk Management to Configure Basic Disks in
Windows XP
        You can also use third party utilities like Partition Magic to
create new partitions.
I recommend that you create multiple FAT32 partitions, making sure
that their size does not exceed 8GB. Keep in mind that you will need
to format these new partitions before you can begin using them.

3 ) The following Microsoft KnowledgeBase article deals with the
problem of Windows XP not recognizing all available disk space. Follow
the instructions in this article and see if your problem is solved:
                 - Windows XP Does Not Recognize All Available Disk
                   (;en-us;316505 )

     Note that you may have to do a clean install of Windows XP. You
can find detailed step by step instructions for this in the following
                 - Windows XP Clean Install 
                   ( )


Hope this helps.
Please do not rate this answer until and unless your problem has been
completely solved.
If you need any clarifications, or more detailed instructions, please
do not hesitate to ask. I'll be glad to help.


Google/Google Group Search terms Used:
      xp 1.99 gb hard disk
      xp fat16 fat32 convert
Subject: Re: hard drive
From: bender2033-ga on 06 Mar 2003 12:15 PST
Actually here's the real deal.

Unfortunalty, while XP is nice, I have never had much luck with major
revision upgrades.  I reccommend the following:

1) back you your data
2) create a boot disk for XP (or if you purchased it then you should
have the factory boot disk)
3) MAKE sure you have backed up all of you data ( and by back up I
mean either transferred to another computer, burned to cd, or copied
to tape).
4) see step 3 (ok, I'm just making sure you have saved your data)
5) reboot the machine with the boot disk you have just created (be
sure that you have set in the BIOS for the machine to boot from the
floppy drive first)
6) after you have booted to the command prompt (dont worry about
loading the CD drivers for this step) then run fdisk
7)While in fdisk you will want to delete all extended partitions, then
delete you main dos partition.
8)reboot, then run fdisk again, this time creating a new dos
partition, while enabling large disk support
9)dont be too intimidated by fdisk the menus are very straight
forward, you should feel comfortable with it, esp considering you have
been in the BIOS before
10) reboot, then run format c: after the machine reboots
11) reboot, but this time enable cd support.
12) once you are at the command prompt, insert your XP install disk,
cd to your cd drive letter ex: cd d:
13) run setup.exe and follow the XP prompts.

Good Luck!

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