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Q: certificates ( No Answer,   4 Comments )
Question  
Subject: certificates
Category: Computers
Asked by: martyc2-ga
List Price: $5.00
Posted: 11 Mar 2003 15:57 PST
Expires: 10 Apr 2003 16:57 PDT
Question ID: 174869
I am attempting to install a certificate in Win2k Pro .  When I
attempt to install the generated certificate I get the following error
message:

Unable to install the certificate
Please verify that your CSP supports any settings you 
have made and that your input is valid
Error: 0x80090016

I have searched the error codes but none of that advice 
helps.  Any advice 
would be greatly appreciated.

Thanks,
Marty

Clarification of Question by martyc2-ga on 12 Mar 2003 07:53 PST
Here is some more info:

I have installed a Stand-alone CA, in a test lab, on a test domain
(server runs Win2k Server 2000, SP3 (all relevant patches).  I used it
to issue certificates on several systems running Win2k Pro SP2.  It
worked fine.  I was able to successfully connect to my RRAS server via
VPN using L2TP/IPSEC.  When I upgraded the clients systems to SP3 I
had no problem.
I then tried to connect to the test CA server from a Win2k Pro client
running SP3.  This time I tried from a client outside the the lab. 
The PC is in our enterprise domain, and subject to all the policies,
etc.
When I try to install the certificate I get the CSP error previously
described.  If I checked the Local Computer machine store, the
certificate shows up, but I am unable to connect to the RRAS server. 
I get a 786 error "no valid certificate error".
I have successfully connected to the test CA, issued certs, and used
them to connect via VPN (L2TP/IPSEC) on several systems running SP2
(on the test domain, as well as the production domain).
The problem appears to be on production domain systems running SP3
(all others can connect).

Clarification of Question by martyc2-ga on 12 Mar 2003 07:57 PST
I have spent several hours on the Microsft KB.  I did searches for the
error codes, especially 0x80090016.  I have read dozens of articles
and tried all that seemed possible, including Q319392.  I have
uninstalled, re-installed, stopped and restarted IPSEC Service and
RRAS in various orders, etc....I have also read for a couple of hours
on Google Groups, searching for similar issues...I found several
questions just like mine...all with no threads or answers.

Clarification of Question by martyc2-ga on 12 Mar 2003 09:25 PST
More info:

With further testing I have now successfully connected wia L2TP/IPSEC
on a SP2 system....then installed SP3 and was still able to connect.
If I remove the cert and try to request a new one, I cannot install it
(same 0x80090016 error).
The problem seem sto be only on systems on our domain running
SP3....they cannot successfully install the certificate.  I am
exploring security policy issues.
Answer  
There is no answer at this time.

Comments  
Subject: Re: certificates
From: denco-ga on 11 Mar 2003 19:20 PST
 
Have you looked/tried:

http://support.microsoft.com/default.aspx?scid=kb;en-us;319392

It would help researchers if you would outline what Microsoft
Knowledge Base articles, etc. you have looked/tried.
Subject: Re: certificates
From: mespinola-ga on 12 Mar 2003 18:27 PST
 
Is anythinge being generated in the event log that coincides with these failures?
Subject: Re: certificates
From: martyc2-ga on 13 Mar 2003 07:05 PST
 
Nothing in the Event Viewers of either the CA or client.
Subject: Re: certificates
From: nintenduh-ga on 26 Mar 2003 14:23 PST
 
Found this in google cache

://www.google.ca/search?q=cache:DhgCDesNc7oC:cert.uni-stuttgart.de/archive/usenet/microsoft.public.windowsxp.security_admin/2003/02/msg00236.html+%22Please+verify+that+your+CSP+supports+any+settings+you+%22&hl=en&ie=UTF-8

Hope it helps :)

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