Hi! Thanks for the question.
Our first link provides a general definition of organizational change
and the way to manage them.
"Typically, the concept of organizational change is in regard to
organization-wide change, as opposed to smaller changes such as adding
a new person, modifying a program, etc. Examples of organization-wide
change might include a change in mission, restructuring operations
(e.g., restructuring to self-managed teams, layoffs, etc.), new
technologies, mergers, major collaborations, "rightsizing", new
programs such as Total Quality Management, re-engineering, etc."
"Successful change must involve top management, including the board
and chief executive. Usually there's a champion who initially
instigates the change by being visionary, persuasive and consistent. A
change agent role is usually responsible to translate the vision to a
realistic plan and carry out the plan. Change is usually best carried
out as a team-wide effort. Communications about the change should be
frequent and with all organization members."
"Basic Context for Organizational Change"
http://www.mapnp.org/library/mgmnt/orgchnge.htm#anchor493930
Our next resource meanwhile talks about the employee factor in
organizational change.
“During the wave of mergers and acquisitions that occurred in the 80's
and is now reoccurring, merger activity was observed to afflict
individuals with uncertainty, and loss of identity because of job
loss, demotions or transfers.”
“If the doors to change are not open, then interventions must
concentrate on teambuilding, trust-building, and open/honest
communications, prior to the introduction of change. If the senior
manager can lower the work group's fear levels, he/she can open the
doors to change. If the doors to change are open, or even partially
open, then the strategy should concentrate on methodologies that will
keep them open.”
“The worst change strategy is for a leader to pretend to listen to the
work group and consider their concerns, having already decided what is
appropriate in advance. This type of approach will backfire, because
people will quickly perceive that they are being manipulated and
conclude that the process is dishonest.”
“Another strategy that leads to failure is to only involve the work
force in negative changes.”
“Employees are much more likely to support a new set of ideas which
they have had a key role in shaping. When a senior manager approaches
the group or organization from the members' perspective, he or she
will be able to design interventions that don't immediately trigger
defense mechanisms.”
“Managing Change”
http://www.changemanagementgroup.com/mngorgevol-1.phtml
As mentioned above, one popular form of organizational change is a
merger. A study of a merger is presented in our final link using the
healthcare industry as an example.
“Loss of leadership is a primary risk, as good managers decide to
exercise other options rather than ride the whitewater that ensues
from the merger. Studies show that 47% of senior managers leave within
one year of a merger, while 73% leave within three years. A 15%
decrease in productivity occurs shortly after the merger and can be
felt for 18 months after the merger. Staff morale decreases, and as a
result, patient care and billing errors can occur.”
“In this stressful, frustrating environment, it is no wonder 47% of
the employees leave in the first year. Senior management should
provide information in a timely fashion, especially concerning staff
reductions, and should show a strong commitment to open
communication.”
“The physical environment creates additional strain on the employees
after the merger. A new manager may now have several clinics to manage
with considerable distance between the locations. Staff must learn a
new physical layout when transferred or reassigned.”
“Managing Change in Merging Occupational Health Clinics”
http://www.systoc.com/Tracker/Summer99/manag_change.htm
Search terms used:
managing change management employees
I hope these links would help you in your research. Before rating this
answer, please ask for a clarification if you have a question or if
you would need further information.
Thanks for visiting us.
Regards,
Easterangel-ga
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