Google Answers Logo
View Question
 
Q: Please review UK patent attorney website ( Answered 3 out of 5 stars,   0 Comments )
Question  
Subject: Please review UK patent attorney website
Category: Computers > Internet
Asked by: kstrode-ga
List Price: $20.00
Posted: 21 Mar 2003 09:26 PST
Expires: 20 Apr 2003 10:26 PDT
Question ID: 179198
Please provide a usability review of our website, at
www.kstrode.co.uk.  Please look at a good selection of pages, not just
the home page.

The main target audiences are potential/current clients and (to a
lesser extent) students who might be interested in training as a patent attorney
with us.
Answer  
Subject: Re: Please review UK patent attorney website
Answered By: scriptor-ga on 21 Mar 2003 10:46 PST
Rated:3 out of 5 stars
 
Dear kstrode,

In general, I can only congratulate you on your website. I looked at
it under several viewpoints, such as searching for information on your
professional services, information for graduates interested in
becoming a patent attorney, or information on how to establish contact
with your company, to name only a few. And I did not encounter the
slightest problems, neither of technical kind nor caused by
deficiencies in the site's structure.
Whoever was responible for the design did a very good job by
organizing the content in a logical, concise way. Also, the texts are
written a a very clear, articulate style; I felt well-informed. All
common mistakes, like confusingly convoluted menus, useless fancy
graphics that only extend the time a site takes to load, or not
clearly labelling menu points, have been avoided.

There are only two minor things that caused slight irritations:

1. The pop-up menus in the horizontal menu bar could need one small
improvement: When the mouse cursor hovers over the menu points, their
color changes almost unrecognisably, from grey to black. I had to look
very closely to make it out at all. That is not enough to let the user
clearly identify a link as "active". I recommend enhancing that in the
way that a menu link touched by the cursor changes from grey to a more
eye-catching colour like red.

2. The second point is not about a compulsory change, only a small
improvement in appearance. My screen resolution is 800 x 600, and your
site seems to be optimized for it. That is absolutely fine, since it
is far better than a site designed for higher resolutions that forces
the visitor using a lower screen resolution to permanently scroll.
But I had a useless horizontal scroll bar at the bottom. It was not
necessary, since the scrolling was limited to a few pixels only.
Nevertheless, a control element not fulfilling a function affects the
good and professional impression of a website.
The width of the graphic elements is responsible for the scroll bar. I
recommend to either reduce the broadness of those elements or to
disable all horizontal scrollbars, should the web design application
used by you contain this feature (it would take much less work than
re-arranging the graphics).

Apart from those two small points, I don't find fault with your
website. It is user-friendly, well organized and structured, and sound
in design and appearance.

Hope this helps!
Best regards,
Scriptor

Request for Answer Clarification by kstrode-ga on 25 Mar 2003 09:01 PST
Scriptor

I'm very pleased to hear that you like the site, but I can't believe
you can find almost nothing to comment on after all that work!  Even
the very best sites can be improved, and I can see one or two things -
eg that the last item in the toolbar is inconsistent with the others
as it has no drop down menu, and that the search engine is not great -
pretty quickly.   I'm sure there must be more.

kstrode

Clarification of Answer by scriptor-ga on 25 Mar 2003 09:48 PST
Dear kstrode,

I noticed that the last menu point in the tool bar has no drop-down
menu - and in my eyes, that is very good! Implementing features where
they are not necessary is confusing, and due to the additional code
needed, the risk of malfunctions becomes bigger. Drop-down menus are
no good when there are no sub-categories to choose from under a menu
point. The contact link is meant to lead to a single sub-page of your
website; using an animated drop-down menu here would not improve
usability or appearance.
As for the internal search engine: It does its job. From my own
experiences in web design, I know that most people - even very
intelligent ones - have no clue at all of how to really use search
features. Most even completely ignore search tools on websites. A
well-structured content, accessible via a clear menu, is far more
valuable.
Of course, every review is highly subjective, no matter whether the
object is a film, a stageplay, a book, or a website. As every
reviewer, the best I can do is give you my opinion on your work, and
try to explain why my impression is like it is. I liked your sound,
staid website, and there is only one advice I would give you: Don't
impair your website by trying too hard to find ways to improve it.

Best regards,
Scriptor
kstrode-ga rated this answer:3 out of 5 stars
Thank you.  Good to know we don't need to do much more.

Comments  
There are no comments at this time.

Important Disclaimer: Answers and comments provided on Google Answers are general information, and are not intended to substitute for informed professional medical, psychiatric, psychological, tax, legal, investment, accounting, or other professional advice. Google does not endorse, and expressly disclaims liability for any product, manufacturer, distributor, service or service provider mentioned or any opinion expressed in answers or comments. Please read carefully the Google Answers Terms of Service.

If you feel that you have found inappropriate content, please let us know by emailing us at answers-support@google.com with the question ID listed above. Thank you.
Search Google Answers for
Google Answers  


Google Home - Answers FAQ - Terms of Service - Privacy Policy