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Subject:
Computer shuts itself OFF
Category: Computers Asked by: mvc-ga List Price: $4.00 |
Posted:
27 May 2002 09:28 PDT
Expires: 26 Jun 2002 09:30 PDT Question ID: 18292 |
Why does my computer shut itself off without a request? The power suddenly shuts off without any warning and no discernible pattern. It shuts off just as if the user was to use the POWER switch or button. | |
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Subject:
Re: Computer shuts itself OFF
Answered By: joseleon-ga on 27 May 2002 12:29 PDT |
Hello: Your problem can be due to many reasons, maybe the power suply of your computer, maybe the power switch is not well attached to the motherboard, etc... I have been looking for problems like yours and in this message: http://www.visorvillage.com/boards/Bugs/messages/1422.html Which tells the user to download the Windows 98 Second Edition Shutdown Supplement at http://www.microsoft.com/windows98/downloads/contents/WURecommended/S_WUFeatured/Win98SE/ You don't say which operating system you are running and what kind of machine you have, so let's make some more research. I supose is your personal computer and you don't have installed any kind of software to limit the access to your PC. I recommend you to perform a virus scanner looking for viruses and trojans, you can do it for free here: Symantec Security Response http://security.norton.com/default.asp?langid=us&venid=sym Also you have to be careful with the temperature of your computer, if your computer is relatively new you can look this value in the BIOS of your PC, when the system starts press Supr (may vary from computers) and enter in the BIOS, there must be a place to look this value. Check your motherboard documentation to know where is this information and what are recommended values. For example, if you have a 7200 rpm disk without fan attached to it, this can make the temperature inside the PC case too high. "If you have a system that seems to run fine, then just shuts itself off after a half hour or so, check out the operating temperature of the CPU. See that the fans are working on the power supply and the CPU's heatsink." Your computer's case http://www.pccomputernotes.com/computer_case/cases1.htm "It may have been because of a power "hiccup". It's not exactly a power surge, or a dip, but it's enough to disrupt the computer itself. Result? Your system reboots in no time flat - or goes into an error screen (commonly referred to as "the blue screen of death"). When this happens, there's still a chance that your computer will be able to recover the file you were working on, but it will most probably be fragmented or in fragments. If you already have a surge protector and a UPS, then check the power cord itself for looseness or breaks." Reboots and signal problems http://www.getasia.com.ph/getasia/tech_ph.nsf/Content/10022001qa I hope this could help you, if not, request a clarification and I will continue trying to solve your problem. Regards. |
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Subject:
Re: Computer shuts itself OFF
From: missy-ga on 27 May 2002 09:37 PDT |
Have you checked your processor fan? Many computers will automatically shut down if the processor fan stops. Could be a sign of your fan getting ready to give up. It's a $5 part, easily replaced, and certainly worth a look. |
Subject:
Re: Computer shuts itself OFF
From: jritchis-ga on 27 May 2002 09:51 PDT |
If metal screws instead of plastic ones were used to mount your motherboard to your computer case, that might be your problem. The screws are usually very close to some of the wiring on your motherboard, and if they touch, it may give too much "ground", and reboot your computer. |
Subject:
Re: Computer shuts itself OFF
From: j_philipp-ga on 27 May 2002 10:15 PDT |
Is the sun shining on the computer? You can check the CPU temperature by starting and going into the bios. Is the power cable slightly loose? Did you check your power saving settings? Maybe buying a new power supply solves the problem? Maybe ask the guy in the shop and bring with you your computer specifications. It could also be the reset button is a bit broken. Do you have virus protection software installed? Are some cards loosely connected? |
Subject:
Re: Computer shuts itself OFF
From: errol-ga on 27 May 2002 16:21 PDT |
Also of note is the Windows XP problem (or feature as Microsoft call it). Basically, where previous versions of Windows would display a BSOD (Blue Screen Of Death) on a program error, or simply display a "Progam will be shut down" box, XP will reboot the computer instead in an attempt to protect itself. This default behaviour can be changed in the advanced Admin part of the Control Panel. I read an article about it on CNET a few weeks ago here which explains the problem in more detail - [ http://home.cnet.com/software/0-6688749-8-9696202-2.html?tag=st.sw.6688749-8-9696202-1.txt.6688749-8-9696202-2 ]. Just a thought... |
Subject:
Re: Computer shuts itself OFF
From: browolf-ga on 28 May 2002 05:31 PDT |
I had this problem with my computer when I lived with my parents. It was so wierd, there didnt seem to be anything wrong with the computer and it didnt always happen. It would turn itself off about 4 mins after I'd turned it on. When I put it on after that it'd be ok. One time that i recall it refused to turn on for like 5 mins, that was worrying, but it recovered :) I have the same computer in my own house now and it doesnt happen. I've come to the conclusion that since there's nothing wrong with the computer, I would know if there was - I have it on 24/7 now, that the problem was to do with an old extension lead that I was using. Tho strangely the problem didnt affect my hifi that was plugged into as well. I don't really know much about electrical stuff, but I would suggest you check any extension lead/power cables/supply if poss that you are using. hth browolf |
Subject:
Re: Computer shuts itself OFF
From: aithon-ga on 11 Jun 2002 12:23 PDT |
I've heard this story before, but it's rarely a defect in the computer. I see two plausible causes for your problem: 1. Your power is unreliable (you'd probably notice your lights flickering). If you have reason to believe that it could be the fault of power spikes or outages and don't see yourself moving soon, get a UPS (Uninterrupted Power Supply). 2. This is the more likely cause: Many computers built over the last ten years or so come with energy saving features. Most computers limit these features to a "sleep" mode, which requires some keyboard and/or mouse activity to wake it. Some Macintoshes, however, go a step beyond that. Either in the "Auto Power On/Off" or the "Energy Saver" control panel (depending on your OS), you can set up your computer to turn off at a specific time or after a certain period of inactivity. This is easily corrected by modifying the settings in that control panel. If neither of these solutions solve your problem, you may want to perform a clean system install. Once you've ruled out software, then you can start looking at hardware problems. Finally, in response to those who blame your problem on CPU temperature - if a processor overheats sufficiently to turn the computer off, it probably won't turn on ever again. |
Subject:
Re: Computer shuts itself OFF
From: keefers-ga on 14 Jun 2002 03:01 PDT |
It's not the case that it can't be the CPU fan. I've personally had two PC's where the fan has gone and they both exhibited his behaviour. I've also had two mates who's PC's rebooted regularly for no apparent reason, and both were solved by adding a new CPU fan. <i>If</i> your machine starts up with a fairly loud fan sound, then that's the very first place I'd look. Also, contrary to what you might think, cooling works better with the case ON the machine, not OFF it. It's due to the way the air is circulated. |
Subject:
Re: Computer shuts itself OFF
From: henryw-ga on 16 Jun 2002 01:52 PDT |
I had a problem similar to this on my computer years ago (it has happened this, but the solution is never more than 5 minutes away). The problem I was experiencing was because of the fan on the CPU - I didn't have to replace it though. All I did was got a straw and blew air into the fan to get rid of all the dust. Once all the dust is gone, the computer seems to work fine. The only other time my computer has continually frozen was when my hard-disk was about to go. The only solution to that was to get another hard-disk. Hope this helps! |
Subject:
Re: Computer shuts itself OFF
From: jxl98c-ga on 18 Jun 2002 03:19 PDT |
If you have an Athlon XP Chip and PC133 memory, change the memory. There are known issues with specific brands of memory which cause this sudden switching off. |
Subject:
Re: Computer shuts itself OFF
From: raptor-ga on 18 Jun 2002 06:41 PDT |
Usually when it is the CPU overheating the computer will exhibit weird behaviour before it actually shuts off. So my guess would be the powersupply, the nic card if you have the wake on lan plug attached variations is power can cause your computer to shut off or possibly if you have a backup UPS that has a bad battery you will get shut off and then back on when it runs its test. |
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