Dear hpstroll-ga,
Unfortunately, a solution to your specific problem does not appear to
be directly documented anywhere I've searched so far. However, some
possible solutions are suggested by the following article:
"This behavior occurs because the items in the Activities tab are
links to related items in the Outlook folders in the originators
personal folders (.pst) file. When you share the Contact folder by
using Net Folders, the links to the other folders are broken and are
not visible."
- Microsoft Knowledge Base Article 288628
http://support.microsoft.com/default.aspx?scid=kb;en-us;288628
This suggests that, as you suggest, the problem in question is a
matter of mailbox rights - if the viewing user's client can't access
the relevant other users' mailbox folders, then nothing will be
visible.
The solution to this is to have each user enable other users to access
the folders in their mailbox within which the activities exist. This
is done by right-clicking the relevant folder in Outlook, and going to
the "Permissions" tab.
If desired, access can be limited to specific people by using the
"Add" button to add individual users or mail-enabled groups of users
to the list of accessors, or permissions can be set for all Exchange
users by editing the "Default" entry. If all that is required is
viewing activities, and not editing them, assigning the "Reviewer"
from the "Permission Level" drop-down should do this satisfactorily.
(Please note that if you assign permissions in this way, users will be
able to access other users' folders directly, with the assigned
permissions, using "File", "Open", "Other User's Folder..." in
Outlook.)
If this answer isn't exactly what you're looking for, or doesn't
produce the desired result, please feel free to request a
clarification.
cerebrate-ga |