Hello Roger,
I normally would not post something like this as an answer, however,
please read my story:
I have just completed my 24th phone call searching for these
schematics. Amazing how the people at Sharp can be so confused and not
understand a simple request for help, but at about my 7th or 8th call
with them, I found out that these are not classified as printers, but
rather "organizer accessories". That lead to another flurry of calls
and finally only to find out that even if they had schematics, they
would not share that information with the public.
I called Sams publishing for Photofacts - a schematic warehouse, and a
half dozen Sharp Parts Distributors. I called another half dozen Sharp
Authorized Repair facilities. I started losing track on who I called.
And then, amazingly, I called one of the Sharp numbers back and got a
different support person who lead me to the repair facility in
Richardson, Texas - Romex.
I talked with a very helpful tech that said they do not sell
schematics, but has both in hand and was copying them for me today and
putting them in the mail tomorrow. I asked to have them faxed, but he
was concerned about the quality of detail and promised to mail them
promptly.
I should receive these within a week and will scan them and post them
on the Internet where you can retrieve them.
If, for some reason, these turn out to be incorrect or do not meet
your requirements, I will ask the Google Answers Editors to remove my
answer and you will not be charged. However, I have a high degree of
confidence that my efforts have hit pay dirt and you will have the
information you desire.
Consequently, I wish I could have provided you with more immediate
gratification, but a small amount of patience should be fruitful.
I shall post again as a clarification the moment these arrive and have
been scanned and uploaded to an appropriate place for you to retrieve
them.
Thanks for your question and your indulgence.
Best regards,
-=clouseau=- |
Clarification of Answer by
clouseau-ga
on
01 Apr 2003 15:28 PST
Hello again Roger,
pafalafa did indeed ask for additional information, but did not lock
the question. I also have no answer where your clarification might
have gone!
In the interim, I hit the 'net and the phones to locate your
schematics and now know most employees at Sharp's customer service on
a first name basis!
There is nothing that needs to be done at this moment and not at least
until the schematics are firmly in hand. Do not even consider rating
this until you are sure that the schematics are correct and you are
totally satisfied that I have provided your answer.
I would suspect that I will post again on Saturday or Monday with the
opening of the envelope when these documents arrive. If they look good
to me, I will scan and post a link where you can download them. Do not
concern yourself with rushing to check if I have replied. You will be
notified by email when another clarification has been posted, which
now can only be done by you and me.
Enjoy your trip and be safe! You wouldn't have any virtual scotch next
to that virtual chardonnay now, would you?
Best regards,
-=clouseau=-
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