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Q: Beard Trimmer ( Answered 4 out of 5 stars,   0 Comments )
Question  
Subject: Beard Trimmer
Category: Miscellaneous
Asked by: pita678-ga
List Price: $5.00
Posted: 01 Apr 2003 23:12 PST
Expires: 02 May 2003 00:12 PDT
Question ID: 184736
Please advise the service agent for Conair beard trimmer in Sydney, Australia.

Request for Question Clarification by skermit-ga on 02 Apr 2003 01:37 PST
Are you looking for a service center to repair your beard trimmer in Australia?

skermit-ga
Answer  
Subject: Re: Beard Trimmer
Answered By: clouseau-ga on 02 Apr 2003 02:05 PST
Rated:4 out of 5 stars
 
Hello pita678,

Thank you for your question. 

In the US, it appears that Conair does not repair its products. If
under warranty, they exchange for a new product. Their site notes the
following undering Frequently Asked Questions:
http://www.conair.com/CustomerCare/faq.jsp

"My appliance is no longer under warranty. Can I still get it
repaired?

We do not repair. If you have a problem with your unit while it is
under warranty, please send it to one of our service centers. We will
replace your unit free of charge. If you have any questions, please
call 1-800-326-6247 for a Conair(TM) appliance, 1-800-334-4031 for an
Interplak(TM) appliance and 1-800-767-6020 for a Pollenex product."

Their US Customer Service Depots are located at: 

Customer Service
150 Milford, Rd,
East Windsor, NJ 08520

Customer Service
7475 N. Glen Harbor Blvd
Glendale, AZ 85307

Now, it is possible that laws and repair policies are very different
in Australia. Vidal Sassoon is the importer for Conair in Australia [
http://www.toolsofsassoon.com/aus/conair.html ], and although their
site does not list any repair stations, their contact information for
Conair products is as follows:
http://www.toolsofsassoon.com/aus/talk.html

Conair Australia Pty Ltd
Suites 15& 16 Princes Street Marina
16 Princes Street
Newport NSW2106
Australia

Hotline : 1-800-650263
Fax: 61-02-99993889
Email: conairmkt@bigpond.com

I'm sure a call or email will reveal whatever warranty or out of
warranty repair services are available to you in Australia.

Search Strategy:

Conair +repair +australia

I trust my research has provided you with contacts that will find
service or service policies for your beard trimmer. If a link above
should fail to work or anything require further explanation or
research, please do post a Request for Clarification prior to rating
the answer and closing the question and I will be pleased to assist
further.

Regards,

-=clouseau=-
pita678-ga rated this answer:4 out of 5 stars
this is the first time we have used this facility and are impressed.
No doubt will use it again for business/personal enquiries.  Thank
you.

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