Google Answers Logo
View Question
 
Q: Computer virus ( Answered 5 out of 5 stars,   1 Comment )
Question  
Subject: Computer virus
Category: Computers > Security
Asked by: dwilder20-ga
List Price: $10.00
Posted: 28 May 2002 07:08 PDT
Expires: 04 Jun 2002 07:08 PDT
Question ID: 18477
What computer virus disables virus protection programs as part of its
symptoms?

I am unable to run AVG pro or Norton Anti-virus 2002---both
crash--even after being uninstalled and reinstalled. Everything else
"seems" to be working.
Answer  
Subject: Re: Computer virus
Answered By: mistajon-ga on 28 May 2002 07:41 PDT
Rated:5 out of 5 stars
 
Hi Dwilder20-ga,

The latest virus out now called W32.Klez disables many virus
protection programs from memory.

Interactive tutorials (in flash) to remove the Klez virus [
http://www.symantec.com/techsupp/virusremoval/virusremoval_info_tutorial.html
]

W32.Klez and W32.ElKern (the other virus Klez drops) Removal Tool [
http://securityresponse.symantec.com/avcenter/venc/data/w32.klez.removal.tool.html
]

How to restore Norton Anti Virus after removing the Klez virus [
http://service4.symantec.com/SUPPORT/nav.nsf/docid/2001120816371506 ]

Information and removal help for W32.Klez.H@mm [
http://www.symantec.com/avcenter/venc/data/w32.klez.h@mm.html ]

You will want to download the security patch from Microsoft (stops
emails from automatically openning without even clicking on the
attachment) [ http://www.microsoft.com/technet/security/bulletin/MS01-020.asp
]

Here are some extra sites which you may want to read :

McAfee W32/Klez.h@MM Virus Alert [
http://www.mcafeehelp.com/displaydoc.asp?docid=68165&CategoryId=60304
]

McAfee / NAI W32/Klez.h@MM Virus Information Library [
http://vil.nai.com/vil/content/v_99455.htm ]

Feel free to ask for clarification on anything if needed.

Thankyou for choosing Google Answers! - Best of luck!

mistajon-ga
dwilder20-ga rated this answer:5 out of 5 stars

Comments  
Subject: Re: Computer virus
From: iaint-ga on 28 May 2002 07:46 PDT
 
According to MessageLabs (http://www.messagelabs.com/) the Klez.H worm
is officially the most prolific virus-like program to have appeared so
far (article at http://www.theregister.co.uk/content/55/25461.html),
so if you *have* been infected by it, don't feel too bad -- you're not
alone!

Important Disclaimer: Answers and comments provided on Google Answers are general information, and are not intended to substitute for informed professional medical, psychiatric, psychological, tax, legal, investment, accounting, or other professional advice. Google does not endorse, and expressly disclaims liability for any product, manufacturer, distributor, service or service provider mentioned or any opinion expressed in answers or comments. Please read carefully the Google Answers Terms of Service.

If you feel that you have found inappropriate content, please let us know by emailing us at answers-support@google.com with the question ID listed above. Thank you.
Search Google Answers for
Google Answers  


Google Home - Answers FAQ - Terms of Service - Privacy Policy