I have an e-mail I can't get rid of, without opening it, I'm afraid is
a hoax, virus or something: tcsales2@channel.com.tw   can you help, 
thanks

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Request for Question Clarification by secret901-ga on 02 Apr 2003 22:59 PST

Hello glaxo,
Are you using Microsoft Outlook or Outlook Express to read your mail?

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Request for Question Clarification by feilong-ga on 02 Apr 2003 23:10 PST

The email address you mentioned appears on this page:

W-Channel Inc.
http://www.channel.com.tw/thinclient/TcIDE_Dwonload.htm

Can you give us more details regarding your problem? The more details
you can give us, the better we can solve your problem.

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Clarification of Question by glaxo-ga on 04 Apr 2003 15:12 PST

Outlook express

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Clarification of Question by glaxo-ga on 04 Apr 2003 15:21 PST

Thanks:  
1   the adress you mention is the same but with a number "2' in
between:  tcsales@channel.com.tw
2   the e-mail does not allow me to delete or files it away, or
anything else onle let either open (which I don't want to take the
risk), or the last recourse: to close the program (ctrl-alt-del),

please help, thanks,  Glaxo

Glaxo,

I occasionally receive emails which, as soon as I highlight them in
the subject/ sender list, either cause my mail program (Netscape Mail)
to hang up, or otherwise crash the computer altogether and require me
to reboot.

I delete them by clicking on the message before the problem message,
then Control+click on the problem message and Control+click the
message after, dragging all three messages to the Trash folder, then
going into Trash to move the two clean messages back into the Inbox.

I have no idea what these problem messages contain, I know only that
they are problems.  And when the trash gets deleted, so do the problem
messages.

If you want to delete your message unread, then this is worth a try. 
Good luck!

email was designed to be a text medium.  As such if you disable all
the other non sense, such as java/javascript/html/visbual basic
code/execution of scripts, and disconnect yourself from the net, you
should be ok.  Of course, if you're using Wnidows you are probably
limited to what you CAN do.  This is unfotuante, but not your fault.

If you have a preview pane open, the e-mail may be trying to show
content your program can't handle (java/vbscript, etc)
Try turning off your preview pane if it is enabled, then you should be
able to delete the message.

if you thinking that it can contain virus or something.. get a free
anti-virus who scan all email.  Try AVG at this link :
http://www.grisoft.com/html/us_downl.htm?session=79269428fd54642872c61ed0df3f88d5#FREE

well, this is probably a pain, but forward all the !!inportant!!
e-mails that you have to yourself, then without getting them back,
uninstall your outlook express then install it again.
hope that works,
Bob

(sry, I misspelt a word (important) on the comment above)
well, this is probably a pain, but forward all the !!important!!
e-mails that you have to yourself, then without getting them back,
uninstall your outlook express then install it again.
hope that works, 
Bob

There are 2 possible ways to fix this problem
1.
- Send your self a test e-mail
- In your inbox select that e-mail then hold down the CTRL key and
select the message you are having problems with.
- Press the delete - both messages should be sent to the "deleted
itmes" then you can empty deleted items and the problem e-mail is gone

If that does not work 
2.
- put all important e-mails from your inbox in another folder (you
should do this anyway the inbox was never ment for storage)
- click on tools --> options --> Maintenance
- click on the Store folder button
- highlight the folder location and right click then copy
- go to start --> run
- right click and paste the folder location in to the run line
- click ok
- this will open up the oulook express store folder
- close outlook express (it can not be running for the next step)
- find the inbox.dbx file and delete it (this will remove the inbox
and all mail in it)
- restart outlook express - this will rebuild the inbox.dbx file new and empty