Hello Uzzz,
As usual, you have posed an interesting question which seems simple
enough at first glance but one soon finds out there's more there than
meets the eye. I believe a good place for you to start would be
through the American Society for Quality (ASQ), which seems to be the
standard organization recognized by both the United States and Canada.
Following are three basic links:
1. ASQ website:
http://www.asq.org/
2. ASQ Toronto Section:
"Quality and related change management practices have seen an
increasing demand in recent times. ASQ Toronto connects you to both
local and national events as well as developments in the Quality
area."
http://www.asqtoronto.com/
3. ASQ Health Care Excellence:
"The American Society for Quality, one of the leading agents for
change in health care, will help your organization take proactive
steps leading to effective quality management and improved health care
quality."
http://www.asq.org/ed/courses/health.html
ASQ GLOSSARY: http://www.asq.org/info/glossary/q.html:
1. "Quality assurance" and "quality control" are [often] used
interchangeably, referring to the actions performed to ensure the
quality of a product, service or process.
2. "Quality audit: A systematic, independent examination and review to
determine whether quality activities and related results comply with
planned arrangements and whether these arrangements are implemented
effectively and are suitable to achieve the objectives."
3. "Quality management (QM): The application of a quality management
system in managing a process to achieve maximum customer satisfaction
at the lowest overall cost to the organization while continuing to
improve the process."
CERTIFICATION:
1. TECHNICIAN:
ASQ Quality Technician Certification (CQT)
"Designed for those who can analyze quality problems, prepare
inspection plans and instruction, select sampling plan applications,
and apply fundamental statistical methods for process control."
http://www.asq.org/cert/types/index.html
2. MANAGER:
ASQ Quality Manager Certification
Designed for those who understand quality principles and standards in
relation to organization and human resource management.
http://www.asq.org/cert/types/index.html
Quality Management Training Software: A Strategy for Successful
Certification
http://www.qualitydigest.com/may99/html/body_software.html
3. AUDITOR:
The Quality Auditor conducts an audit (or quality assessment), which
is an independent examination and evaluation. (The Quality Control
person would be the person who makes sure an organization is ready for
the audit)
ASQ Quality Auditor Certification (CQA)
"Designed for those who understand the standards and principles of
auditing and the auditing techniques of examining, questioning,
evaluating, and reporting to determine quality systems adequacy."
http://www.asq.org/cert/types/index.html
ASQ e-Learning Center: Basic Skills Used in Auditing - Free!:
http://www.asq.org/ed/e-learn/offerings/auditskills.html
ASQ Publications: Fundamentals of Quality Auditing by Scott B.
Parsowith:
http://qualitypress.asq.org/perl/catalog.cgi?item=H0794
FORUM:
ASQ Health Care Quality forum May 21, 2003:
http://aqc.asq.org/forum.shtml
CONTACT - Eastern Canada:
ASQ New Brunswick:
Web Chair Contact Information
Name: Graham Smith
Email: smith.graham@oceansteel.com
Phone: 506-633-4072
http://groups.asq.org/412
COURSES:
List of Canadian colleges and universities:
http://www.asqtoronto.com/Home/college_quality.htm
Wright State University: School of Graduate Studies: QUALITY
ASSURANCE:
"The quality assurance certificate program is administered by the
Department of Mathematics and Statistics and offered jointly with the
Department of Management Science and Information Systems. The program
provides extended training in the theory and methodology of
reliability, quality control, and design of experiments, as well as
thorough grounding in production and operations management. These
skills and techniques have become essential for those businesses and
industries striving for a competitive edge in quality and
productivity."
http://www.gradschools.com/listings/east/arch_eng_east.html
Indiana University of Pennsylvania: Department of Safety Sciences:
Graduate Certificate of Recognition in Safety Sciences:
"The 12-credit online Graduate Certificate of Recognition in Safety
Sciences introduces students to the fundamentals of occupatioinal
safety and health, stressing the recognition, evaluation, and control
of common workplace hazards. This program is designed for those who
have a bachelor's degree and have safety and health program activities
as peripheral responsibilities within an organization."
Degrees Offered: Graduate Certificate of Recognition - Safety Sciences
http://www.gradschools.com/listings/east/arch_eng_east.html
University of New Brunswick and Humber College BN/RN Program:
Occupational Health and Safety Nursing Certificate:
"This program will prepare the registered nurse for professional
practice in an occupational (workplace) setting. Roles may include:
organizational manager, health and safety educator, disability case
manager, clinical practitioner, and effective facilitator of the
health care team."
http://www.humber.ca/cecalendar/nursing/ohsnurse.htm
Additional Links:
Job Guide 2003: Quality Assurance Inspector:
http://jobguide.thegoodguides.com.au/text/jobdetails.cfm?jobid=1026
ASQ Quirky Quality Dictionary:
http://www.asq.org/info/glossary/quirky.html
I hope this has satisfied your request, but if it hasn't or if you
have any questions, please do not hesitate to ask - I'll do my best to
help you. I suggest contacting Graham Smith and explaining your
precise situation - he should be able to either answer your questions
or refer you to someone who can (we know how that goes, eh Uzzz? 8-)
Sincerely,
hummmer
Search Strategy:
://www.google.ca/search?num=100&hl=en&ie=UTF-8&oe=UTF-8&as_qdr=all&q=+%22Quality+Assurance+Certificate%22+health&btnG=Google+Search&meta=
Glossaries:
http://www.1stnclass.com/quality_glossary.htm
http://qualitypress.asq.org/cert/cqt.html
http://www.asq1106.org/tqa%5Cglossary.htm
Terms Used:
"Quality Assurance Certificate" health |