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Q: Number of lawsuits against large IT consulting companies by unhappy clients ( No Answer,   0 Comments )
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Subject: Number of lawsuits against large IT consulting companies by unhappy clients
Category: Business and Money > Finance
Asked by: asimpleguy-ga
List Price: $25.00
Posted: 09 Apr 2003 10:13 PDT
Expires: 11 Apr 2003 07:49 PDT
Question ID: 188325
How many lawsuits have been filed by clients of the major IT
consulting companies for IT projects gone wrong in the past five
years, including:

Accenture
Deloitte
Ernst and Young
IBM and PriceWaterhouseCoopers combined
EDS
CSC
Oracle
KPMG
Compuware
Covansys

Please include only lawsuits filed by unhappy clients, not any other
types of suits.

Also, please provide some details of five interesting lawsuits
(doesn't matter against whom in the list above). Details including:
date of suit, name of unhappy client, amount sued for, resolution (if
complete).

Request for Question Clarification by pafalafa-ga on 09 Apr 2003 13:39 PDT
For a simple guy, you ask complicated questions.  

You may want to consider clarifying or rewording this question.  As it
now stands, it would be very difficult to answer for a number of
reasons:

--it's almost impossible to get a definitive count of the numbers of
types of lawsuits -- researchers will be reluctant to provide a number
when they can't be certain they have it right

--there is no clearcut way to distinguish "unhappy" clients from those
suing for other reasons

--the amount of work involved in answering this does not seem to be
proportionate to the list price of the question.  For the price
listed, I would suggest asking about a single company, rather than 10
companies, but there's still a need to clarify what it is you're
aksing about.

Just a few thoughts -- hope they are of help.

Request for Question Clarification by mvguy-ga on 09 Apr 2003 13:56 PDT
Are you interested in lawsuits filed worldwide, or only in certain
jurisdictions?  Thanks.

Clarification of Question by asimpleguy-ga on 10 Apr 2003 12:48 PDT
Actually, I need only ballpark numbers, so it is okay if there are
some assumptions that need to be made in order to supply a set of
numbers.

If "unhappy clients" is hard to measure, let's say that any lawsuits
initiated by clients can be included. Anything that has to do with
their execution of work for a client company. The big thing I want to
avoid is lawsuits about employment discrimination, etc. because those
would not be relevant for me.

Yes, I am interested in worldwide lawsuits. For the specific examples
I ask for at the end of the question, it would be excellent if those
examples were from a range of countries, not just USA.

If I can only get the results from one company, I'll pick Accenture. I
thought this would be relatively easy by looking into a legal
database, but I guess it isn't that easy.

Request for Question Clarification by pafalafa-ga on 10 Apr 2003 13:27 PDT
Public companies like Accenture have to report significant lawsuits
(but not all lawsuits) to the SEC.  Accenture's most recent report
reads as follows:

----------

ITEM 3.     LEGAL PROCEEDINGS 
 
We are involved in a number of judicial and arbitration proceedings
concerning matters arising in the ordinary course of our business. We
do not expect that any of these matters, individually or in the
aggregate, will have a material impact on our results of operations or
financial condition.
 
In 1998, the bankruptcy trustee of FoxMeyer Corporation filed a
lawsuit against us in the District Court of Harris County (Houston),
Texas. The lawsuit, which has been disclosed previously in Accenture
Ltd’s filings with the Securities and Exchange Commission, arose out
of our work for FoxMeyer to assist in the implementation of an
enterprise resource planning software package, SAP R/3, developed by
SAP AG, and other related projects during the period from 1993 to
1996. On June 27, 2002, the bankruptcy trustee and Accenture entered
into a settlement of the litigation, and on July 15, 2002, the
bankruptcy court approved the settlement. The trial judge dismissed
the lawsuit with prejudice on August 8, 2002.
 
As described under “Legal Proceedings” in Accenture Ltd’s Form 10-Q
for the quarter ended May 31, 2002, we had previously signed
agreements with the lead plaintiffs in the Houston class actions on
behalf of shareholders and employees of Enron and with the plaintiff
in a lawsuit involving Sunbeam Corporation extending any statute of
limitations or similar deadlines by which we had to be added as a
party to such lawsuits. These lawsuits all involved allegations
concerning the auditing and other services provided by separate and
independent Arthur Andersen firms, and we entered into these tolling
agreements so that we would have time to inform the plaintiffs that
adding us as a defendant in such actions would be misdirected and
without merit. Subsequently, certain Arthur Andersen firms and/or
Andersen Worldwide entered into agreements to settle all claims and
disputes in these lawsuits. Although we were not a party to these
agreements, we have confirmed that, under the terms of the proposed
settlement with the Enron class plaintiffs, Accenture will be released
from all claims that were brought, or might have been brought, by
these plaintiff groups once the settlement is finally approved by the
court. The Enron settlements are subject to normal contingencies,
including the negotiation of a definitive agreement and final approval
by the federal court in Houston. Under the terms of the settlement
with the plaintiff in the lawsuit involving Sunbeam Corporation,
Accenture has been released from all claims that were brought or might
have been brought by the plaintiff; no court approval is required for
this settlement.
 
We maintain the types and amounts of insurance customary in the
industries and countries in which we operate, including coverage for
professional liability, general liability and management liability. We
consider our insurance coverage to be adequate both as to the risks
and amounts for the businesses we conduct.

----------

Is this the type of information you're looking for?  I'd be glad to
explain how you can find this type of information for any public
company, if that would meet your needs.
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