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Q: Chainsaw Parts ( Answered 3 out of 5 stars,   1 Comment )
Question  
Subject: Chainsaw Parts
Category: Miscellaneous
Asked by: tibiaron-ga
List Price: $4.00
Posted: 09 Apr 2003 21:06 PDT
Expires: 09 May 2003 21:06 PDT
Question ID: 188596
A correct answer consists of a web site address where I can buy
genuine Makita parts for a Makita chainsaw.  A site with after market
parts is not a correct answer.

Clarification of Question by tibiaron-ga on 09 Apr 2003 21:10 PDT
I mean a site where I can buy online.

Request for Question Clarification by tisme-ga on 09 Apr 2003 21:38 PDT
What country are you in? Are you OK with a source from Canada or the UK?

tisme-ga

Clarification of Question by tibiaron-ga on 10 Apr 2003 04:35 PDT
I am in USA.  I suppose a Canada site would work if they well ship to
me.  A UK site would not be acceptable.

Ron
Answer  
Subject: Re: Chainsaw Parts
Answered By: denco-ga on 16 Apr 2003 15:13 PDT
Rated:3 out of 5 stars
 
Howdy Ron!
 
Here are 3 US web sites that might be able to take care of your 
Makita chainsaw part needs. 
 
Louis Williams & Sons, Inc. "Your #1 Source for the Complete Line
of Makita Power Tools, Parts & Accessories!" is at: 
http://www.makita-direct.com/
 
They have a search and parts display page at: 
http://www.makita-direct.com/partbreakdowns.html
 
If you don't have it, you will need to dowload the free Adobe Acrobat
Reader in order to read the files from Louis Williams & Sons, Inc.
http://www.adobe.com/products/acrobat/readstep2.html
 
Louis Williams & Sons, Inc. 
701 7th Ave. East 
Hendersonville, NC 28792 
Hours: 8-5 M-F; Closed Sat & Sun. (All times EST) 
800-232-8216 
828-692-8216 
828-692-6344 Fax 
 
Tool Parts Direct is at: 
http://www.toolpartsdirect.com/
 
"Most Makita parts are special order. Most orders of Makita take 
4 - 7 business days to arrive at our warehouse. We normally ship  
rders the same day that parts are received by our warehouse. 
In-stock orders ship within one business day of the order." 
 
ToolPartsDirect.com is a ToolBarn.com creation. 
 
ToolBarn.com 
6620 F St. 
Omaha, NE 68117 
877-514-1247  
402-331-5666 Fax 
sales@toolbarn.com  
 
Makita specific pages are at: 
http://www.toolpartsdirect.com/cgi-bin/brandlisting.cgi/makita
http://www.toolpartsdirect.com/cgi-bin/tpbrand.cgi/30/makita
 
They specifically mention the following models of Makita chainsaws:

5012B 12" Electric Chain Saw 
5014NB Chain Saw 
5016NB Chain Saw 
UC120D 12 Volt Cordless Chainsaw 
 
The Colgate Group can be found at:
http://www.colgateparts.com/

They outline their services at:
http://www.colgateparts.com/makparandac1.html
 
"As a Makita factory authorized service center, we carry a complete 
line of batteries and replacement parts for your Makita tools." 
 
"CUSTOMER SERVICE--- Our store hours are 10:00AM to 6.00PM EST Monday 
through Friday and 10:00AM to 5:00PM Saturday." 
 
The Colgate Group, Inc. 
6711 Holabird Ave. 
Baltimore, MD 21222 
800-280-1656 
410-633-6363 
410-633-6364 Fax 
sales@colgateparts.com


Search strategy:

makita parts chainsaw 
://www.google.com/search?q=makita+parts+chainsaw 
 
If you have need of any clarification, feel free to ask!

Looking Forward, denco-ga

Request for Answer Clarification by tibiaron-ga on 17 Apr 2003 20:25 PDT
None of the sites you listed could sell me the Makita parts on-line. 
One of them I called on the phone said they could back order the
oparts for me, but didn't sell them on-line.  I think your effort is
acceptable.  I was going to rate you 3 stars, but I decided you might
appreciate this message before I do that, in case you want to try
further.  I am fairly convinced there is no good on-line source. 
Conclusion = Don't buy a Makita chain saw.   Thanks

Clarification of Answer by denco-ga on 17 Apr 2003 21:50 PDT
Howdy tibiaron,

I appreciate the opportunity to clarify my answer.

At the Louis Williams & Sons' Makita-Direct.com web site
I was able to look up a part for a chainsaw, and had no
problem with getting to the point of entering my credit
card information to purchase it, which is where I stopped.
http://www.makita-direct.com

Makita-Direct.com indicates that items can be ordered online:
http://www.makita-direct.com/cgi-bin/html_web_store.cgi
"Everything listed in our catalog can be ORDERED ONLINE!"

They also state on the same page:
"Our online database contains over 11,000 parts and accessories
for Makita tools."

The process I went through to test their process was first to
go to the Makita-Direct.com parts breakdown page:
http://www.makita-direct.com/partbreakdowns.html

I typed in the model number of a Makita chainsaw I knew from
my prior searches:
5014NB and then clicked on Search

This gave me the opportunity to look at a PDF file that had
the parts breakdown for the model 5014NB chainsaw:
http://makita-direct.com/parts/5014nb.pdf

If you don't have it, you will need to download the free Adobe
Acrobat Reader in order to read the files from Louis Williams
& Sons, Inc. from:
http://www.adobe.com/products/acrobat/readstep2.html 

From that, I selected the first part on the list, which was
the guide bar for the chainsaw, 168219-8.

I then went to the Makita-Direct.com search page:
http://www.makita-direct.com/cgi-bin/html_web_store.cgi?page=search.html

I typed in the part number:
168219-8 and then clicked on Search

I then received a page that showed me the part and price:
14IN GUIDE BAR, 5014NB - 14IN GUIDE BAR, 5014NB $59.95

From there I had the opportunity to add the part to my shopping
cart and then allowed to figure shipping, and purchase the part.

As your question asked for:

"A correct answer consists of a web site address where I can buy
genuine Makita parts for a Makita chainsaw."

I believe that I have demonstrated that one can go to the Louis
Williams and Sons' Makita-Direct.com web site and do just that.

Hope this clarification helps!

Looking Forward, denco-ga
tibiaron-ga rated this answer:3 out of 5 stars
None of the sites you listed could sell me the Makita parts on-line. 
One of them I called on the phone said they could back order the
oparts for me, but didn't sell them on-line.  I think your effort is
acceptable.

Comments  
Subject: Re: Chainsaw Parts
From: denco-ga on 09 Apr 2003 22:52 PDT
 
Howdy tibiaron!

Here are 3 US web sites that might be able to take care of your
Makita chainsaw part needs.

Louis Williams & Sons, Inc. is at:
http://www.makita-direct.com/

"Your #1 Source for the Complete Line of Makita Power Tools, Parts & Accessories!"

They have a search and parts display page at:

http://www.makita-direct.com/partbreakdowns.html

Some of the files there are in Adobe Acrobat format (PDF) format and
you can download the free Adobe Acrobat Reader (if you need it) at:

http://www.adobe.com/products/acrobat/readstep2.html

Louis Williams & Sons, Inc.
701 7th Ave. East
Hendersonville, NC 28792
Hours: 8-5 M-F; Closed Sat & Sun. (All times EST)
800-232-8216
828-692-8216
828-692-6344 Fax

Tool Parts Direct is at:
http://www.toolpartsdirect.com/

"Most Makita parts are special order. Most orders of Makita take
4 - 7 business days to arrive at our warehouse. We normally ship 
rders the same day that parts are received by our warehouse.
In-stock orders ship within one business day of the order."

ToolPartsDirect.com is a ToolBarn.com creation.

ToolBarn.com
6620 F St.
Omaha, NE 68117
877-514-1247 
402-331-5666 Fax
sales@toolbarn.com 

Makita specific pages are at:
http://www.toolpartsdirect.com/cgi-bin/brandlisting.cgi/makita
http://www.toolpartsdirect.com/cgi-bin/tpbrand.cgi/30/makita

They specifically mention the following chainsaws:
5012B 12" Electric Chain Saw
5014NB Chain Saw
5016NB Chain Saw
UC120D 12 Volt Cordless Chainsaw

The Colgate Group at:
http://www.colgateparts.com/

At: http://www.colgateparts.com/makparandac1.html they state:

"As a Makita factory authorized service center, we carry a complete
line of batteries and replacement parts for your Makita tools."

"CUSTOMER SERVICE--- Our store hours are 10:00AM to 6.00PM EST Monday
through Friday and 10:00AM to 5:00PM Saturday."

The Colgate Group, Inc.
6711 Holabird Ave.
Baltimore, MD 21222

800-280-1656
410-633-6363
410-633-6364 Fax
sales@colgateparts.com


Search strategy:

makita parts chainsaw
://www.google.com/search?q=makita+parts+chainsaw

Hope this Comment helps!

Looking Forward, denco

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