Hello; I have e-mail that will not delete from my in box. It says it
is going to trash, but never disapears. How do I get it off?

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Request for Question Clarification by pinkfreud-ga on 13 Apr 2003 12:20 PDT

What mail program are you using (such as Outlook, Outlook Express,
Netscape Mail, Eudora, etc.)?

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Request for Question Clarification by feilong-ga on 13 Apr 2003 12:30 PDT

In addition to the above, What OS are you using? In case you are using
Eudora, what version are you using? Would you like to delete all the
trash or just the specific email you want to be removed?

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Clarification of Question by rackman-ga on 14 Apr 2003 08:49 PDT

OS I am using is Netscape 6.2

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Request for Question Clarification by mvguy-ga on 14 Apr 2003 09:14 PDT

Does the mail disappear and then come back, or does it never
disappear?  I'm thinking that for some reason perhaps the mail is
being deleted, but that it is remaining on your mail server, so when
you get your mail the letter comes back again.  Is that a possibility?

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Clarification of Question by rackman-ga on 14 Apr 2003 09:22 PDT

When you have mail that you do not delete in your mail box, It just
sits there. When you go to delete it it goes to trash. This e-mail
will not leave the screen.
The mail will not delete from the in box.

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Clarification of Question by rackman-ga on 14 Apr 2003 09:29 PDT

The os is Windows 98 and I would like to just ged rid of the e-mail
that will not go away and keep the pertinent ones that I use.

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Request for Question Clarification by feilong-ga on 14 Apr 2003 10:12 PDT

There is a utility that may be able to help you easily erase the
stubborn message.

Yeti-Soft
"QuickDelete is a free software utility that enables you to preview
and delete email messages on your server. You can read an entire
message before marking it for deletion. This utility lets you save
selected messages and file attachments to disk."
File size: Less than 1MB
License: Free 
OS: All Windows version
http://www.yeti-soft.de/eng/

To know more about the software, go to:

QuickDelete F.A.Q.
http://www.yeti-soft.de/eng/faq.html

You need to register here:
http://www.yeti-soft.de/eng/getkey.html

If this helps, please let me know. Thanks.

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Clarification of Question by rackman-ga on 14 Apr 2003 10:58 PDT

Application did not work!

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Clarification of Question by rackman-ga on 23 Apr 2003 09:52 PDT

Still no answer to this question?

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Request for Question Clarification by serenata-ga on 29 Apr 2003 17:12 PDT

Have you tried this:

Highlight the email above the one you want to delete, and while
holding down your shift key, highlight the email directly below the
one you want to delete.

You should then have three emails highlighted, with the one you want
deleted in the middle.

Then, hold down your shift key and hit 'delete' and it should delete
all three of them completely, even bypassing your trash (or deleted)
folder.

I hope this helps,
Serenata

This Will Work.
1. Scan it with a virus scan (if you have one) or use an free online
one. http://housecall.trendmicro.com/housecall/start_corp.asp
2. If its still there, Send your self all of your Important e-mails
that you want.
3. Unplug your internet so that you won't recieve them. (Or somehow
prevent to recieve)
4. uninstall outlook express.
5. Install Outlook Express again, it should be gone. (If you do not
have any installation file, you may need to download one from
Microsoft.You can get it again by going to the Windows Update from
Microsoft.
6. See if its gone.
7. If its still there, see if anyone else can give you any advice (I
tried)

Sorry about my comment above, for the reinstall, get it from
http://www.netscape.com  it should get rid of the e-mail, just follow
my steps above, without the outlook express (my bad)

If you use pop email or hotmail then you can use a program called
mailwasher - www.mailwasher.net

It is very good at deleting the messages without even having to
download them.
If you need further help with setting up of the program then tell me.

I once ran into this same problem with Outlook Express on Win98
machine.  I was completely unable to delete email.  I found that the
machine's owner never emptied the "Trash" folder of deleted mail.  The
file had become so large that Outlook Express just couldn't handle it.
 I had to manually delete the file.  If you think this may be the
problem let me know and I can help you get it deleted.

Good Luck