Google Answers Logo
View Question
 
Q: The use of Politness in Linguistic language ( Answered 5 out of 5 stars,   2 Comments )
Question  
Subject: The use of Politness in Linguistic language
Category: Reference, Education and News
Asked by: nyajao-ga
List Price: $45.00
Posted: 16 Apr 2003 06:54 PDT
Expires: 16 May 2003 06:54 PDT
Question ID: 191171
I am currently working on a short research project and my hypothesis
is "The use of Politness in Linguistic language varying according to
gender in a particular social context."

The method i used was observation where i watched and listened to
people use politness in linguistic language in 4 social contexts. i.e
shop, college, pub and holding a door open.

I have collected my results now i would need some help in putting it
together and addtional information as my report has to be 1500 words
long.

I need a clear statement of the hypothesis, an outline of my plan, how
i collected the data and a clear presentation of my results, an
analysis and interpretation of the results.

Could you help me with any additional information on the use of
politness in Linguistic language.

Am really stuck as am not sure how to go about it and it has to be
1500 words.

Request for Question Clarification by knowledge_seeker-ga on 16 Apr 2003 08:05 PDT
Hi nyajao,

Your topic sounds intriguing and I may be interested in helping you
with it. However, I'm not really clear on what you would like from a
researcher.

Nobody can write your 1500 words for you (only YOU know what you
actually did), but I certainly would be happy to help walk you through
the process of putting together your report -- helping you with each
of the sections you have described (hypothesis, data presentation,
etc.)

Is this something you would like? If so, use your CLARIFY QUESTION
button to let me know, and I'll get right on it. If you're going to be
around today, I think we can do this nicely with thorugh a series of
clarifications and an answer.

Let me know -

-K~

Clarification of Question by nyajao-ga on 16 Apr 2003 11:27 PDT
Yes please i would like you to walk me through the process of putting
my report together and any additional information on politness in
linguistic language.

Request for Question Clarification by knowledge_seeker-ga on 16 Apr 2003 12:18 PDT
Great nyajao-ga,

I'm happy to help! 

I think the best way to do this is step-by step.  If it's OK with you,
I'm going to ask you a few rounds of questions in order to figure out
just what you need to say in your report.

Once I have enough information from you, I'll post an answer that
consists of the context of your report in mostly your own words. ..
with some fixing-up on my part.

First, I need to know one thing --- What level of school is this for? 
Highschool? University? What year? And for what course?   That will
make a difference in how we prepare this.


OK…  now let's talk about your project … can you answer the following
questions for me in your own words ---

---------------

1 --  What was the purpose or point to your project? In other words,
what were you trying to figure out?

Starter ideas ..

"I wanted to see if ….. "
"I wanted to find out how many times …."
"I wondered whether men or women …"
" I wondered about the differences between …"

----------------

2 – Before you began, what did YOU think your results were going to
be?  What were your predictions?

Your prediction could be general, "I thought there would be a
difference between people's language in Pubs versus people in Shops"

Or it could have been specific – " I thought people in pubs would use
fewer polite words then people in Shops"

Be honest about what YOU thought would happen, without regard to what
your results actually showed.  Remember, science doesn't look down on
people who guess wrong. That's what experiments are all about.
 
----------------


3 –    Explain to me exactly what you did to collect your data. Use
steps if it's easier for you.  And include details -- For example –

    1 – selected a pub, shop college, door, on Main Street … 
           (tell me how you decided on these places)
 
     2 – sat outside each one for 1 hour a day for 5 days  (time of
day? )
    3 – wrote down sex of each person going in
    4 – noticed how many times a person said Thank You. ..

Or whatever .. :-)

-----------

This will give us a good start. After you answer these questions, I'll
have more for you, so check back here later.   I'm sure we can come up
with a nice report for you once I understand fully what you did.

Remember, the more you tell me, the better I'll be able to do this, so
don't be shy about explaining things!

Looking forward to hearing from you – (And don't forget, I need to
know what class and level this is for)

--K~

Clarification of Question by nyajao-ga on 22 Apr 2003 04:58 PDT
Hi am happy you'll help!

Am currently in my first year at University studying a BA(Hons) in
Communication and Language Studies.

1) Am trying to figure out who is more polite men or women? by
observing them in particular social contexts.

who is more likely to use polite words like Thank you, sorry, Please,
excuse me or just say nothing at all.

2)Actually i could sort of predit that people in pubs especially men
would use less polite words than in shops or college. Maybe cause they
are drunk.

3)This reasearch project was done as a group of five where we choose
particular contexts due to the fact that we had access to data.  In
all five contexts we did something that required some sort of
acknowledment and encouraged the use of politness.

We chose gender rather than age as it was easier to measure.  We tried
to provide a neutral situation by not being too polite that would
encourage people to mirror us back.

so we each allocated ourselves different places by using the
observation method and writing down our results.

One of us went and observed and recorded use of politness in a shop,
the second one went off and did her observation in a college, while
the third one went and did her observation at a mall where she held
the door at the exit for people walking in and out of the mall.

The forth one worked at a pub and so did her observation there. And
the last one we all did together where we tried to obstruct people at
the University entrance.

We did all this reasearch in one day each of us lasting for 2hrs.  We
each had a results sheet we had drawn up together that looked like
this.


Male   Thank you     sorry    Please    Excuse me   Nothing at all





Female

We then recorded our results for each context i.e pub, shop, college
obstruction at mall,and University entrance by ticking how many male
or female used the above polite words or nothing at all.  Then counted
them up in the end to know whether men or women used more polite words
or vis versa.

Our results we as follows:

Pub:  More men used polite words than women.  We thought maybe its
because  they were being served by a woman and were just being
flattercious when drunk.  whereas women are naturally abit "bithy"

Holding the door at the Mall: Both men and women were equal.  Maybe
because they are aware of the situation or are in a rush.

Obstructing at the University entrance: More women than men used
polite words.

Shop: Again men and women were equal.

College: Less men used polite words than women

Request for Question Clarification by knowledge_seeker-ga on 23 Apr 2003 09:55 PDT
Hi nyajoa,

I've looked carefully at what you've written here and I'm afraid there
is problem –

For a university level project, there are some real problems with the
way you've designed this study. You've made some elementary mistakes
that most high school students know to avoid in testing a hypothesis. 
I honestly can't imagine a professor of an honors university course
accepting your study design as it is. (I'm truly not trying to be
harsh here...just realistic.)

I don't know what your deadline is, but if you have time, I wonder if
you would consider the following --

First -- Allow me to post a critique of this study and provide you
with a new study design to do it correctly, as answer here for the $45
you have offered.

Then, you go out and do the study the new way and post a new $45
question directed to me so that I might help you with the final report
based on your new study design and data.

OR .. if you don't want to do that (or there isn't time) then we'll
just continue on here.

In that case, I'll need your actual data: 

How many observations did you make at each location? 
What were the specific numbers of each response? Break them down by
location.

Also, did you all make your observations at the same time of day? If
so, when? If not, what were the hours for each set of observations?

After I get your data, I will give you the report based on your
current study design.

It's entirely up to you... I'm happy either way. 

One other thing .. it would help me to know what our deadline is here
and where you are time-zone-wise. Just so I know when I can expect
responses from you. I'm in Canada, eastern time .. so that's GMT  -5.

Let me know what you'd like to do. I look forward to hearing from you!

-K~

Clarification of Question by nyajao-ga on 24 Apr 2003 04:27 PDT
Thanks for pointing out where i have gone wrong. Since i don't have
alot of time to do this all over again as i have to work on other
assisgnments i will just give you the actual data like you suggested.

1)The observations were made once at each location.

2)At each location we did 20 numbers.  That is 10 male and 10 female

3)As we weren't together when collecting our data we did our
observations at different times.

The Pub: Evening

The Shop: Afternoon

The Mall: Afternoon

Obstruction at university Entrance: Morning

The College: Morning

My deadline for this project is 30/04/03 and is worth 50% and has to
be roughly 1500 words the other 50% is an exam i have to do on the
6/05/03.

I just started this course on the 28/01/03 instead of September last
year and their is still alot i have to learn.

I have do pass this module though to go to my second year in September
and am doing all i can.  So am very greatful and really appreaciate
the help you are giving me so far.

Am in the U.k GMT time.

Request for Question Clarification by knowledge_seeker-ga on 24 Apr 2003 10:22 PDT
Hi nyajoa, 

Thanks for the further info. It looks like we're in opposite time
zones here, so I'll be working while you're sleeping. (Oh right, you
are a University student. Do you ever actually sleep? :-) )

Anyway, as long as you keep getting back to me promptly with answers
to my questions, we'll have no problem finishing this up by this
weekend.

OK, let's continue forward with what we've got. I've started working
on the basic draft of your report, but I still need some more from
you.

#1 --- I need data that looks something like this for each location 
---


PUB:

10 Males observed – 

3 said Thank you     
2 said  Sorry    
0 said  Please    
2 said  Excuse me   
3 said Nothing at all

10 females observed -

2 said Thank you     
5 said  Sorry    
1 said  Please    
1 said  Excuse me   
1 said  Nothing at all


Or whatever. 


I also need the answers to these questions  –

#2  ---  WITHOUT regard to location (or possible drunkenness), overall
who did you predict would use polite words more frequently .. MEN or
WOMEN?

#3 --- regarding the above, why did you think that? Have you read
something that gave you this idea? Has it been your experience and you
wanted to test it? Or was it just a WAG (Wild-assed-guess)?  :-)


#4 ---  Did your TOTAL research (that is adding ALL of the data from
all of the locations) prove your guess to be true?


#5 – What do you think accounted for the results you got? Just give
this your best guess. Something like …

"I think the reason (men/women) used more polite language is because
…"

Ideas might be –

Maybe they are taught differently.. if so how?
Maybe they are trying to impress the other sex? Why?
Maybe they are less in a hurry? Why? 
Maybe their brains are different? How? 



Like I said, the more details you can give me, the better I can do it,
so don't be afraid to pile on the details, tell me how you figured
something out, or ask me questions.

Looking forward to your reply ..

--K~

Clarification of Question by nyajao-ga on 25 Apr 2003 12:02 PDT
QUESTION 1


PUB
              MALES             FEMALE

THANK YOU      3                1
SORRY          3                0
PLEASE         0                0
EXCUSE ME      3                5
NOTHING AT ALL 1                1


COLLEGE
             MALES             FEMALE

THANK YOU      2                3
SORRY          0                1
PLEASE         1                1
EXCUSE ME      2                3
NOTHING AT ALL 0                1


SHOP
             MALE           FEMALE

THANK YOU     3              2
SORRY         0              1
PLEASE        2              1
EXCUSE ME     4              5
nOTHING AT ALL1              1


HOLDING DOOR AT MALL

                 MALE          FEMALE

THANK YOU        5              5
SORRY            1              0
PLEASE           0              1
EXCUSE ME        2              2
NOTHING AT ALL   0              1


OBSTRUSTION AT UNIVERSITY ENTRANCE

                MALE            FEMALE

THANK YOU       2                 3
SORRY           0                 1
PLEASE          1                 2
EXCUSE ME       0                 1
NOTHING AT ALL  1                 2


QUESTION 2

Personally i think men use more polite language when dealing with
women as compared to when dealing with other men. But generally i
think they are more polite


QUESTION 3

By experience i think men use more polite words.  They are friendlier
than women.  Women tend especially when dealing with other women to be
"bitchy"   "Sorry excuse my language."

QUESTION 4

According to my total research women (42 in total) seem to use more
polite language than men (34 in total) which frankly didn't prove my
guess to be true

Question 5

I think the reason women used more polite language is because men and
women are generally very different.

Women are naturally more caring, considerate, nuturing and kinder than
men.

Maybe its because they are the child bearers.  I think what am trying
to say is that they have a soft side and are more likely to use more
polite words than men.
Answer  
Subject: Re: The use of Politness in Linguistic language
Answered By: knowledge_seeker-ga on 26 Apr 2003 13:05 PDT
Rated:5 out of 5 stars
 
Hi there nyajao!

Ok….as promised, I've got a report here for you!

I'm going to give you the report first – below – and then after that
I'm going to give you some discussion and some pointers.

Note one thing first – in the report you will see areas where I've
inserted rows of stars with text ---

************ TEXT LIKE THIS ************

These are areas that need your attention. 


ALSO: Please be sure to read what I've written after the report. It
will probably give you ideas of things you can add to your report or
ways to improve on it.

As I told you before, my plan is not to completely write the report
for you, but to use your words as much as possible in a structured
way. You may still want to add to what I have written. After reading
what I did here, it shoudl be clear to you where to put things.




------------------------
WORD COUNT: 1400



THE USE OF POLITE LANGUAGE BY MEN AND WOMEN IN DIFFERENT SOCIAL
CONTEXTS



===================
ABSTRACT
===================

Counting the frequency of use of certain words in our language can be
used as one way to measure a person's level of politeness. There may
be differences in how often men use certain polite terms versus how
often women use them.  We designed a study to count how often men and
women use specific polite terms in different situations to see if
there was a difference between the sexes.

Our assumption is that the number of polite words a person uses can be
positively correlated with that person's overall level of politeness.
The more polite words a person uses, the more polite they actually
are.


==================
HYPOTHESIS
==================

Our team hypothesized that in general men would be more polite and use
more polite language than women.

But we also thought that that people in pubs, especially men, would
use fewer polite words than in shops or college; maybe because of the
effects of alcohol. So in the pub we expected to get lower numbers of
responses overall.


Our hypotheses were based on personal experience. In general we have
observed that men tend to use more polite words.  They are friendlier
than women. Women tend, especially when dealing with other women, to
be impolite or even snippy.


===================
STUDY DESIGN
===================

We chose sex as our independent variable, rather than age, because it
is easy to identify without interviewing the subject.

Our dependent variable was the frequency of use of "polite words" as
an indicator of overall politeness. We selected the following polite
words:

Thank you     
Sorry    
Please    
Excuse me   

We used observational research to observe and record our data. We used
different researchers in different locations so that the research
would not be biased to one place. Also we didn't want to use just one
researcher in case that made a difference.


We selected our test subjects to balance the sex ratio, but otherwise
we chose them randomly during our observation periods. They were all
ages.


====================
PROCEDURE
====================


Our goal was to do something that encouraged the use of politeness
and/or required the subject to give some sort of acknowledgment. We
were careful to try to provide a neutral situation by not being so
extremely polite that it would encourage people to mirror us back.

Our group of researchers conducted this research project in five
different locations. The locations were chosen based on ease of access
and proximity to where we live or work.

Our Locations and technique for initiating response was as follows – 


************ FILL IN THE TECHNIQUE YOU USED IN EACH LOCATION
***********



1 – SHOP

2- COLLEGE

3 – MALL  -  The researcher held the door at the exit for people
walking in and out of the mall.

4 – PUB 

5 - UNIVERSITY ENTRANCE - We tried to obstruct people at the entrance


At each location we collected the following data for 20 interactions
(10 male, 10 female) in a chart like this one:



****** INSERT THE BLANK CHART THAT YOU USED **********



We recorded our results for each location by ticking how many male or
female used the above polite words or said nothing at all during an
interaction. Then we counted them up in the end to know whether men or
women used more polite words.



===============
DATA
===============

******** MAKE THE BELOW CHARTS MATCH THE FORMAT OF THE ONE YOU USED
ABOVE ***************



The data for each location was as follows:

---------------------------------------
1 – SHOP
---------------------------------------
               MALE           FEMALE 
 
THANK YOU       3              2 
SORRY           0              1 
PLEASE          2              1 
EXCUSE ME       4              5 
NOTHING AT ALL  1              1 
----------------------------------------
TOTAL           10             10     


----------------------------------------
2- COLLEGE
-----------------------------------------
             MALES             FEMALE 
 
THANK YOU       2                3 
SORRY           0                1 
PLEASE          1                1 
EXCUSE ME       2                3 
NOTHING AT ALL  0                1 
------------------------------------------
TOTAL           5                9    



-------------------------------------
3 – MALL  
-------------------------------------

                 MALE          FEMALE 
 
THANK YOU        5              5 
SORRY            1              0 
PLEASE           0              1 
EXCUSE ME        2              2 
NOTHING AT ALL   0              1 
-------------------------------------
TOTAL            8               9   




--------------------------------------------
4 – PUB
--------------------------------------------
              MALES             FEMALE 
 
THANK YOU       3                1 
SORRY           3                0 
PLEASE          0                0 
EXCUSE ME       3                5 
NOTHING AT ALL  1                1
----------------------------------------------
TOTAL           10                7    




-----------------------------------------------
5 - UNIVERSITY ENTRANCE  
-----------------------------------------------

                MALE            FEMALE 
 
THANK YOU        2                 3 
SORRY            0                 1 
PLEASE           1                 2 
EXCUSE ME        0                 1 
NOTHING AT ALL   1                 2 
------------------------------------------
TOTAL            4                  9  




Our aggregate data was as follows –


************  FILL IN THIS DATA **************


---------------------------------------
TOTALS FOR ALL LOCATIONS 
---------------------------------------
                  MALE           FEMALE 
 
THANK YOU                   
SORRY                      
PLEASE                    
EXCUSE ME                   
NOTHING AT ALL             
----------------------------------------
TOTAL



------------------------------------------
        # OF SUBJECTS  | # OF TIMES POLITE 
          OBSERVED     | WORDS WERE USED 
------------------------------------------
SHOP        20              18  
COLLEGE     14              13
MALL        17              16
PUB         17              15
UNIVERSITY  13              10 
-------------------------------------------
TOTAL       81              72



======================
RESULTS
=======================

According to our aggregate results, out of 81 interactions, more women
(42 in total) used polite words than men (34 in total). It would
appear from this result that women are generally more polite than men.

This result did not confirm our hypothesis that men tend to use more
polite words than women.

However, when we looked at each of the individual locations, some of
the results (those in the pub) were different and confirmed our
hypothesis.

Pub:  More men used polite words than women.
 
Holding the door at the Mall: Both men and women were equal.  

Obstructing at the University entrance: More women than men used
polite words.
 
Shop: Again men and women were equal. 
 
College: Less men used polite words than women


We had also predicted that there would be fewer responses overall in
the pub. This proved not to be true. The number of times people used
polite terms in the pub (15 times out of 17 interactions) was roughly
the same as in the other locations.




=========================
INTERPRETATION OF RESULTS
=========================

We think that the reason women tend to use more polite language is
because men and women are generally very different biologically.

Women must be naturally more caring, considerate, nurturing and kinder
than men.  Maybe this is because they are the child bearers. This
might give them a "soft side" and make them more likely to use more
polite words than men.

In some of the specific locations that we tested, we think the
location or what we did might have affected the individual results.

Pub:  We thought that in this case maybe men used more polite words
than women because they were being served by a woman. Men in pubs are
probably just trying to flatter the women. Alcohol could make them act
different than they normally would. Also, we have observed in the past
that women in pubs tend to be less polite to other women.


Holding the door at the Mall: We thought that the results for men and
women were the same because the subjects were aware that we were
watching them or maybe because they were in a hurry.

Obstructing at the University entrance: More women than men used
polite words. This might have been different depending on who did the
obstructing.
 

===================
CONCLUSION
===================


Our aggregate data did not support our original hypothesis. 

As far as the individual locations went, only the pub data supported
our original statement – that men would be more polite than women.

We think this may be because we were basing our hypothesis on how we
have seen men and women act with us and with each other in pubs and we
just assumed that this same behavior would carry over to other
locations and with other people.

What we learned is that there may be more to how polite people are
than just their sex. Where they are and who they are talking to could
also make a difference.


===================
FURTHER RESEARCH
===================


When we decided how to do this study, we didn't understand that so
many things could affect how people act or how polite they are.

Now we know that we had too many variables in our study. The
locations, the sex of the person trying to encourage the use of polite
words, and alcohol use were some of the variables we didn’t consider.

To continue this research it would probably be better to do all 100
observations in the same location (like in a mall) just to see who is
more polite in that one location, men or women.



----------------------------




So that's that nyajao!

Now.. here are my thoughts on this whole thing. You may want to
consider them and expand your report.

The difficulty here was in interpreting your results because you had
too many variables in your study design. (SEE the link to "STUDY
DESIGN TIPS AND DEFINITIONS" below)

You have stated that you wanted to see who used "polite words" more
often – men or women.

But you have introduced other variables such as location, alcohol
consumption, time of day, type of interaction (helpful vs. hindering),
even possibly the sex of the person "causing" the interaction. (For
example a man might be more likely to apologize to a woman as opposed
to another man).

In order to properly measure a single behavior and compare between
sexes, you must remove every other variable from your equation.  The
subject's sex must be the ONLY difference in the interactions you are
observing.  The circumstance you present to the subject must be
identical in every single case. And your results must be presented as
applicable ONLY in that circumstance.

For example, a result might look like this –

"Our data, based on 100 samples, shows that if a woman holds a door
for a man exiting a grocery store while pushing a cart, the man will
thank her 80% of the time. If she holds a door for a woman pushing a
cart, the woman will thank her 50% of the time."

Or something like that. 

I suspect that your professor will award you points for acknowledging
this deficiency in your study (in the CONCLUSION and FURTHER RESEARCH 
portions of your report)and coming up with your own ideas of how to
remedy it the next time.


SPECIFIC POINTS -----------

Use Excel or the table function in your word processor to make your
charts. They will look nicer.

 
I have used the terms "Our team" and "we" because I thought this was a
group effort and most reports are written to include the team. If I
misunderstood, just go back and change every thing to "I"


Normally in a report like this, there would be statistical analyses,
to determine if your results are valid. In other words, did you test a
big enough sample and are your results meaningful. I have not included
a statistical interpretation of your results because A) It didn't seem
that you were trying to delve that deep and B) I don't know enough
about statistics to do it right.

If you need stats run on your data, you'll need to post that as a new
question.


FURTHER HELP ----------------

I found a couple of websites that would be useful to you in learning
how to conduct and report linguistic politeness or other psychological
research.

 
STUDY DESIGN TIPS AND DEFINITIONS

This shorter-link site will redirect you to the correct site: 

Your shorter link is:
http://makeashorterlink.com/?G62E21954


Vocabulary Terms for Research in Psychology
http://psychlab1.hanover.edu/classes/Research/Terms.html


A good report to use as an example ---

Requesting strategies in English and Greek:
Observations from an Airline’s Call Centre
http://www.nottingham.ac.uk/english/nlc/economidou.pdf



Vol. 3 (April 2002): Linguistic Politeness and Context
http://www.history-journals.de/articles/hjg-eartic-j00094.html


LANGUAGE AND SEX
http://teachers.englishclub.com/articles/language.htm


That should be everything you need to put the final touches on your
report and have it ready to turn in by the 30th.

If anything I've said is not clear, please feel free to ask me for
clarification.

Thanks for your question. You've done a great job of answering my
questions so that we were able to write this report together.

Good luck with it!

-K~
nyajao-ga rated this answer:5 out of 5 stars and gave an additional tip of: $15.00
Thank you so much for all the help and information you gave me.  

I really came out having learnt alot.
  
Thanks a million and take care!!!!!

I would really like to work with you next time!

Comments  
Subject: Re: The use of Politness in Linguistic language
From: froogler-ga on 22 Apr 2003 17:14 PDT
 
One search you may want to attempt is the term "pragmatics."  That is
the correct linguistic term for pleasantries and polite speech.  That
may help you find any additional information you need to complete your
1500 words.  For example...

http://www.asha.org/speech/development/pragmatics.cfm

Thanks,
Froogler
Subject: Re: The use of Politness in Linguistic language
From: knowledge_seeker-ga on 09 May 2003 13:44 PDT
 
Hi again nyajao,

Wow, I'm glad things went well for you on this report! And I'm
especially glad you learned something in the process. (That's always
my ulterior goal ;-) )

Understand that I don't believe in doing student's homework for them,
but your willingness to work with me and do your share of the project
is what made the difference. It truly was a pleasure working with you,
and I am certainly willing to do so again.

If you would like my assistance on any future projects, just ask for
me by name in the body of your question. The researchers here are an
honorable group and they will alert me if I don't notice the question
right away.

Finally, thank you so much for the tip. What a nice surprise! 

Good luck in your studies --

--K~

Important Disclaimer: Answers and comments provided on Google Answers are general information, and are not intended to substitute for informed professional medical, psychiatric, psychological, tax, legal, investment, accounting, or other professional advice. Google does not endorse, and expressly disclaims liability for any product, manufacturer, distributor, service or service provider mentioned or any opinion expressed in answers or comments. Please read carefully the Google Answers Terms of Service.

If you feel that you have found inappropriate content, please let us know by emailing us at answers-support@google.com with the question ID listed above. Thank you.
Search Google Answers for
Google Answers  


Google Home - Answers FAQ - Terms of Service - Privacy Policy