Hello doubleu,
Thank you for your question.
First, Outlook Express can always be reinstalled by going to
Microsoft's pages and redownloading / reinstalling or updating. But
this is not your problem.
As you can see from this message, the problem you are having is most
likely with a change to the SMTP server at your ISP:
http://www.hypernews.org/HyperNews/get/www/ncsa-httpd/115/2/1/1.html?nogifs
Socket Error: 10060 Using Outlook Express sending SMTP
"My ISP (mindspring.com) suddenly decided to restrict outgoing SMTP
mail to their own server only (mail.mindspring.com). Mindspring chose
to not tell anybody about it - probably because most people would not
even understand what they were talking about anyway. I had been setup
to us another SMTP server (mm.mailbank.com). When I changed my SMTP
server setting to mail.mindspring.com, everything worked just fine. A
5 second fix for a 2 week disaster.
To make a long story short, call your ISP and make sure your smtp
settings match what the ISP will allow. Hopefully this will alleviate
your sockett error 10060..."
Call your service provider, double check your SMTP setting for the
email account that is failing and you should be good to go without any
reinstallation. Just go to Tools / Accounts / Mail and select your
account. Then click properties and check your settings.
This page offers good information on this error as well:
http://www.bennettoffice.com/internet.networking/support/email/outlookexpress/3.htm
"error : The connection to the server has failed. Account: '...',
Server: 'mail.willmar.com', Protocol: POP3, Port: ..., Secure(SSL):
No, Socket Error: 10060, Error Number: 0x800CCC0E
likely explanation : Outlook Express is configured to use the
incorrect POP3 port.
solution : Make sure that the port to be used for the POP3 server
is 110. The instructions detailing how to do this are as follows:..."
As you can see, this error can also occor on the POP server side
(incoming email) though yours is on the sMTP (send email side).
Outgoing mail is almost always on Port 25, as shown in your error
message.
One more article that addresses this problem:
http://www.seattleu.edu/it/findit/articles/8977689445.html
"I cannot send email from my IMAP account. What's wrong?
If you have an IMAP account that can receive messages but not send,
you might get the following error:
The connection to the server has failed. Account 'mail.yourname.com',
Server 'mail.yourname.com', Protocol SMTP, Port 25, Secure(SSL) No,
Socket Error 10060, Error Number 0x800CCC0E
The reason you are getting this is that some Internet Service
Providers, including AT&T WorldNet, MindSpring, MSN, Prodigy Internet,
Sprynet, EarthLink, USAOnline and NetZero, require you to send all
outgoing messages through their mail servers. They will not allow you
to send through Seattle University's SMTP server.
To fix this, instead of entering exsmtp.seattleu.edu for your SMTP
server, enter your ISP's smtp server..."
So, as you can see, your solution is to find the SMTP server address
your provider requires - and may have recently changed.
Search Strategy:
Socket Error: 10060
I trust my research will lead you to your solution. If a link above
should fail to work or anything require further explanation or
research, please do post a Request for Clarification prior to rating
the answer and closing the question and I will be pleased to assist
further.
Regards,
-=clouseau=- |
