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Q: AOL ( Answered 4 out of 5 stars,   2 Comments )
Question  
Subject: AOL
Category: Business and Money > eCommerce
Asked by: webuserid-ga
List Price: $5.00
Posted: 21 Apr 2003 18:23 PDT
Expires: 21 May 2003 18:23 PDT
Question ID: 193583
What are the different tiers of dial-up (not DSL) access that AOL
offers in the US? For each one I need to know

Name
Price per month
Hours allowed per month

(eg 23.90 for unlimited, 4.95 for 45 hours a month etc)

James
Answer  
Subject: Re: AOL
Answered By: sldreamer-ga on 21 Apr 2003 20:04 PDT
Rated:4 out of 5 stars
 
Hi webuserid,

The following page on AOL's web site describes all of the dial-up
plans that AOL offers:

AOL Pricing Plans 
http://www.aol.com/info/pricing.html

Here is a summary of AOL's dial-up plans:

- Standard plan: $23.90 per month for unlimited access to the Internet
and non-premium AOL services

- Prepaid subscription plan: $19.95 per month for unlimited access to
the Internet and non-premium AOL services (must pay in advance $239.40
for one year)

- Limited usage plan: $9.95 per month for 5 hours of access to the
Internet and non-premium AOL services (additional time costs $2.95 per
hour)

- Light usage plan: $4.95 per month for 3 hours of access to the
Internet and non-premium AOL services (additional time costs $2.50 per
hour)

Note: The "bring-your-own-access" plan mentioned on the above web page
is not a dial-up plan because it requires the subscriber to already
have access to the Internet.


Regards,
sldreamer


Search strategy:

aol dialup plans
://www.google.com/search?hl=en&lr=&ie=ISO-8859-1&safe=off&q=aol+dialup+plans&btnG=Google+Search

Clarification of Answer by sldreamer-ga on 22 Apr 2003 10:40 PDT
Hi webuserid,

After reading jonmm's comment, I decided to call AOL to find out about
any dial-up plans that are not listed on the web page that I provided
in my answer.  I spoke to a representative who stated that they do
offer one additional dial-up plan:

$12.95 per month for 20 hours of access to the Internet and
non-premium AOL services (additional time costs $0.99 per hour)


Here is the phone number that I called:

AOL Product Information 
1-888-265-8001 


Regards,
sldreamer


Search strategy

aol phone numbers
://www.google.com/search?hl=en&lr=&ie=ISO-8859-1&safe=off&q=aol+phone+numbers&btnG=Google+Search
webuserid-ga rated this answer:4 out of 5 stars

Comments  
Subject: Re: AOL
From: jonmm-ga on 22 Apr 2003 06:46 PDT
 
The full answer to this question cannot be found through a link. 
There are a few plans (one of which I am currently on) that AOL offers
but does not advertise.  The only way to find them is to call AOL and
speak to the right people. My plan is for $12.95 per month for 20
hours and $1 / hour if we go over the 20.
Subject: Re: AOL
From: chellphill-ga on 23 Apr 2003 07:43 PDT
 
In regards to the pricing plan 12.95/20/.99, there are quite a few
pricing plans like this that have come and gone over the years. These
are usually started as promotional plans, offered only to select
individuals. They will roll out a new pricing plan, offering it for a
limited amount of time, and then stop offering it. However they
usually allow those already on the plan the option of remaining on it
when the plan is retired.
There are also special pricing plans that can only be acquired if the
account was set up using a special aol disk, or a special promotional
code.
There are probably around 50 or more different pricing plans at any
given time, however most of these are not available to the general
public. Some of these plans are so ancient and obscure that only AOL
billing rep. veterans will remember them.
sldreamer was correct on the pricing plans that are offered to the
general public. The are pricing plans that can be chosen by the aol
member through keyword billing, or keyword change. The other 2 plans
that I know that are offered to the public, but you must call and
request them first is the 12.95/20/.99 plan, and another plan they
call the "Account hold plan" or the "vacation plan" which is 2.95 a
month, 0 hours, and is 2.95 per hour if you do connect. E-mail can
still be accessed via www.aol.com for free, as long as the user is
using another service to connect.
But as far as the rest of the plans, the only way to know all of the
plans would be to get a list of all known pricing plans from AOL, and
I doubt very seriously they would release that information to the
general public.
Thanks,
chellphill-ga

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