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Q: Google Search Engine Returns for Steam Jet Ejectors/Croll-Reynolds ( Answered,   0 Comments )
Question  
Subject: Google Search Engine Returns for Steam Jet Ejectors/Croll-Reynolds
Category: Business and Money > Consulting
Asked by: john5-ga
List Price: $25.00
Posted: 24 Apr 2003 14:15 PDT
Expires: 24 May 2003 14:15 PDT
Question ID: 194990
I want to know how to get my client's website (www.croll.com) to be
returned on the Google search engine when I type in either their name
or a search for "Steam Jet Ejectors?"  All their competitors come up
but they do not.

Also, why has their site has been indexed, or not recognized by
Google?  When I type in the their specific URL (www.croll.com), Google
does not recognize it and I have made to or three direct submissions
to Google's site submit page in the past.

Request for Question Clarification by robertskelton-ga on 24 Apr 2003 15:58 PDT
Exactly how long ago did you submit to Google? Was it as long ago as January?

Request for Question Clarification by aceresearcher-ga on 24 Apr 2003 16:10 PDT
Greetings, john5!

It looks like at least one of your submissions might have contained a
typographical error.

When I enter "www.croll.com" into the Google Search box and then
select "all pages that contain the term www.croll.com"
://www.google.com/search?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=%22%2Bwww.croll.%2Bcom%22&num=100&filter=0

then I see at the bottom a non-existent page labeled
www.croll.com/'


In addition, I found this entry in the Google Directory:
http://directory.google.com/Top/Science/Environment/Air_Quality/Products_and_Services/Equipment_and_Supplies/

Croll-Reynolds Clean Air Technologies - http://www.croll.com/ca/ 

You didn't by chance try submitting a bunch of different www.croll.com
subpages to DMOZ in a bunch of different categories, did you? If so,
DMOZ and Google would have considered that spamming, and banned the
site.

Regards,

aceresearcher

Clarification of Question by john5-ga on 25 Apr 2003 18:27 PDT
Yes.  My submissions to the Google website could very well have been in January.

John

Clarification of Question by john5-ga on 25 Apr 2003 18:39 PDT
To aresearcher-ga:

Not sure what you mean by a typo in the submission and the blank
bottom page.  Please clarify.  I'm not a techie.  All I did was make a
few submissions with key words.  I did submit a few internal page
addresses within the www.croll.com website as well.  6 I think.  Is
this really considered spamming Google?

All were likely done in January.  Maybe you can help me with the
appropriate proceedure for submissions to Google.  My client is
primarily interested in about 4 key words or phrases.  They would be
as follows in rank order:

Croll Reynolds
Steam Jet Ejectors
Thermocompressors
Vacuum Systems

I thought submitting appropriate web pages with each key word or
single phrase each time might be the way to make the submission.

Any thoughts?

John

Request for Question Clarification by aceresearcher-ga on 25 Apr 2003 18:54 PDT
John,

When you say:
"All I did was make a few submissions with key words.  I did submit a
few internal page addresses within the www.croll.com website as well. 
6 I think."
Can you describe exactly the procedure you used to do this?

Thanks,

ace
Answer  
Subject: Re: Google Search Engine Returns for Steam Jet Ejectors/Croll-Reynolds
Answered By: robertskelton-ga on 26 Apr 2003 00:27 PDT
 
Hi there,

Well the good news is that there is nothing about croll.com that
breaks any Google guidelines. In fact the high number of genuine links
pointing to it, coupled with a listing in Open Directory, would
ordinarily gain it a PageRank of 4 or 5.

AlltheWeb knows of 122 links to croll.com
http://www.alltheweb.com/search?q=%2Blink.all%3Ahttp%3A%2F%2Fwww.croll.com+-site%3Acroll.com&c=web&cs=utf-8&co=1&no=off&l=any

The site design is clean, links function. There are no malformed robot
directions. The site is not duplicated elsewhere. It has not
participated in any link exchange schemes.

IMPORTANT: I cannot tell from the website whether you have used
WebPosition Gold or any similar automated rank checking software. If
you have, this could cause the site to be excluded from Google.

I was totally stumped, but then aceresearcher-ga noticed the very
strange search result, a page with the URL:

www.croll.com/' 

The page obviously doesn't exist. So why would Google list it in
search results? There are only two possibilities:

1) It's a glitch. Google openly admit that glitches can occur:

"A technical glitch on our side may have caused us to 'miss' your
site. In crawling more than 3 billion pages every few weeks, our
system experiences hiccups from time to time. Again, this is a
transient problem, and your site will likely show up in the next
index. Please be patient with us during this period, as we are not
able to modify our index by hand to add sites missed in this way."
://www.google.com/webmasters/2.html#A1

In which case all you can do is resubmit the URL and wait.

2) It's a submission error. It's quite easy to type in an apostrophe
by mistake, and not notice. Ordinarily, if the submitted page doesn't
exist, Google will ignore it. If the page is already in the index,
they remove it. Page, not site. Unless it's the root URL - because if
that isn't there, then it makes sense the whole site isn't there.

My guess, and that's all it can be (unless I was a Google search
engineer), is that a quirk has been uncovered. I tried to search for
other cases of search results containing pages like
www.croll.com/' 
in the results. But I couldn't, because Google ignores the apostrophe.
So this is what I think happened:

a) Typo in the submission - www.croll.com/' 
b) Google's robot visits the URL, and declares, well it isn't there!
c) The message that is returned by the robot is www.croll.com/' isn't
there.
d) Google receives the message a little different (because Google
ignores the apostrophe), it believes the robot told it that
www.croll.com/ isn't there. The entire site isn't there.
e) All mention of croll.com is removed from the index, because Google
thinks it isn't there.

So I need to ask - exactly how did you submit the URL? Was it using
software, a third-party service, or manually using the form at:
://www.google.com/addurl

For a typo to be the problem, it would need to have occured the last
time you made the submission.


Remedy
------

Resubmit the URL and wait - it can take up to 2 months to show up in
results.

However, the problem needs to reported to Google, in case it is a
glitch. By reporting it to them, I wouldn't be surprised if you were
re-indexed quicker.

The email address is help@google.com - I suggest you make the subject
stand out. Don't just write "my site isn't listed", try something like
 "trailing apostrophe caused submssion problem"

Give them the URL for the search results which shows www.croll.com/' -
it is:
://www.google.com/search?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=%22%2Bwww.croll.%2Bcom%22&num=100&filter=0


Keywords
--------

Including keywords is not part of normal Google submission. The form
has two fields, one for the URL, and one for comments. The only
keywords Google cares about are ones which appear on the page. Meta
description and keyword tags are ignored by Google.


Subdomains
----------

Croll.com splits in half after the home page - Clean Air Technologies
& Process and Power Systems. In this case, it is highly recommended
that you place both of them in subdomains:

ca.croll.com and pr.croll.com

The downside is that only ca.croll.com will get the PageRank boost
from appearing in the Open Directory, whereas the entire site would
benefit from the listing at present.

The upside is that Google will consider them to be seperate entities.
Which means they can both appear in the same search result, doubling
your exposure.



I'm more than happy to have an ongoing dialog about your problem.
Please ask for a clarification if you aren't 100% happy with my
answer.

Best wishes,
robertskelton-ga
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