Hi there,
Well the good news is that there is nothing about croll.com that
breaks any Google guidelines. In fact the high number of genuine links
pointing to it, coupled with a listing in Open Directory, would
ordinarily gain it a PageRank of 4 or 5.
AlltheWeb knows of 122 links to croll.com
http://www.alltheweb.com/search?q=%2Blink.all%3Ahttp%3A%2F%2Fwww.croll.com+-site%3Acroll.com&c=web&cs=utf-8&co=1&no=off&l=any
The site design is clean, links function. There are no malformed robot
directions. The site is not duplicated elsewhere. It has not
participated in any link exchange schemes.
IMPORTANT: I cannot tell from the website whether you have used
WebPosition Gold or any similar automated rank checking software. If
you have, this could cause the site to be excluded from Google.
I was totally stumped, but then aceresearcher-ga noticed the very
strange search result, a page with the URL:
www.croll.com/'
The page obviously doesn't exist. So why would Google list it in
search results? There are only two possibilities:
1) It's a glitch. Google openly admit that glitches can occur:
"A technical glitch on our side may have caused us to 'miss' your
site. In crawling more than 3 billion pages every few weeks, our
system experiences hiccups from time to time. Again, this is a
transient problem, and your site will likely show up in the next
index. Please be patient with us during this period, as we are not
able to modify our index by hand to add sites missed in this way."
://www.google.com/webmasters/2.html#A1
In which case all you can do is resubmit the URL and wait.
2) It's a submission error. It's quite easy to type in an apostrophe
by mistake, and not notice. Ordinarily, if the submitted page doesn't
exist, Google will ignore it. If the page is already in the index,
they remove it. Page, not site. Unless it's the root URL - because if
that isn't there, then it makes sense the whole site isn't there.
My guess, and that's all it can be (unless I was a Google search
engineer), is that a quirk has been uncovered. I tried to search for
other cases of search results containing pages like
www.croll.com/'
in the results. But I couldn't, because Google ignores the apostrophe.
So this is what I think happened:
a) Typo in the submission - www.croll.com/'
b) Google's robot visits the URL, and declares, well it isn't there!
c) The message that is returned by the robot is www.croll.com/' isn't
there.
d) Google receives the message a little different (because Google
ignores the apostrophe), it believes the robot told it that
www.croll.com/ isn't there. The entire site isn't there.
e) All mention of croll.com is removed from the index, because Google
thinks it isn't there.
So I need to ask - exactly how did you submit the URL? Was it using
software, a third-party service, or manually using the form at:
://www.google.com/addurl
For a typo to be the problem, it would need to have occured the last
time you made the submission.
Remedy
------
Resubmit the URL and wait - it can take up to 2 months to show up in
results.
However, the problem needs to reported to Google, in case it is a
glitch. By reporting it to them, I wouldn't be surprised if you were
re-indexed quicker.
The email address is help@google.com - I suggest you make the subject
stand out. Don't just write "my site isn't listed", try something like
"trailing apostrophe caused submssion problem"
Give them the URL for the search results which shows www.croll.com/' -
it is:
://www.google.com/search?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=%22%2Bwww.croll.%2Bcom%22&num=100&filter=0
Keywords
--------
Including keywords is not part of normal Google submission. The form
has two fields, one for the URL, and one for comments. The only
keywords Google cares about are ones which appear on the page. Meta
description and keyword tags are ignored by Google.
Subdomains
----------
Croll.com splits in half after the home page - Clean Air Technologies
& Process and Power Systems. In this case, it is highly recommended
that you place both of them in subdomains:
ca.croll.com and pr.croll.com
The downside is that only ca.croll.com will get the PageRank boost
from appearing in the Open Directory, whereas the entire site would
benefit from the listing at present.
The upside is that Google will consider them to be seperate entities.
Which means they can both appear in the same search result, doubling
your exposure.
I'm more than happy to have an ongoing dialog about your problem.
Please ask for a clarification if you aren't 100% happy with my
answer.
Best wishes,
robertskelton-ga |