Microsoft Outlook Question - I am trying to set up a separate e-mail
account on my computer to receive e-mail from a different e-mail
account.  I would like to have an entirely different in-box for that
account.  I went ahead and created a new user (Windows XP) and logged
in as that user and opened Outlook.  Unfortunately my inbox from my
current account then comes up, instead of an empty inbox.  I can
create the mail account, and retrieve the mail from the new account,
but it goes into a common inbox that I share with my other e-mail
account and anything added or deleted from it gets added or deleted
from my current e-mail in box.  Can you tell me how to set up 2 user
accounts on the same computer so that I can access the other e-mail
and pull it into a totally separate in & out box?  THANK YOU!!!!!

Good Evening fogcity-ga,

As we talked about earlier in our comments, I am officially closing
this question.  You noted that our discussion had answered your
question.  I hope the installation went well.  If you decide that you
would like the step-by-step directions to set up rules in Outlook,
please ask for clarification.  Thank you.

thinkout-ga

1. Outlook or Outlook Express?

2. Are you connecting to your email through an ISP (POP/SMTP) 
or through your corporate MS Exchange Server (MAPI)

Hi & thanks!  Outlook, not Outlook Express and ISP POP3 server.  Thanks!!

Greetings! fogcity-ga

The way that I solved this problem was to add the second account as
you did and then add a new folder.  I gave the new foder a name like
"Account 2 Inbox".  Once this was done, I added a rule to the software
so that any email comming in to the inbox to the email address of my
second account would get forwarded directly into the "second inbox".

So when you click on the "send and receive" button, all of the mail
that is addressed to your second account will end up in the "Account 2
Inbox" and your first account emails will end up in the "Inbox"
folder.

I hope this helps.  If it is what you are looking for, please let me
know and I will post step-by-step instructions and officially answer
your question.

Thanks and have a good day!

thinkout-ga

If it is at all possible to have an answer today (4/25) I would
greatly appreciate it and increased my price to $25 if that helps.  I
have to get this working on my computer asap.  Thanks! :-)

Hi fogcity-ga,

I think I can answer your question, but I want to make sure that the
solution I am recommending is acceptable.  As stated in my earlier
note, I can send you instructions telling you how to set up rules in
outlook to that email will get put in seperate folders as it comes in.
 I can also show you how to send email from either of your email
addresses.  This involves adding new inbox folders and setting up
rules in outlook to route the email messages accordingly.  If this is
what you are looking for, let me know and I will gladly post the
step-by-step instructions and officially answer your question.

Thanks,

thinkout-ga

Unfortunately I don't think that is going to fix the problem.  I also
need to have a separate way of tracking all e-mails that are sent out
from that account, so they don't get mixed with the original account. 
Is there no way to have a completely separate, empty in-box and
out-box?  Is the only way to solve this problem to use a completely
separate and different e-mail retrieval system (i.e. outlook express
or another program?).

Hi again fogcity-ga,

Using the method I am describing you can have two seperate email
accounts.

When you get mail from account 1, it will go into your normal inbox.

When you get mail from account 2, it will go into your second inbox
(that you create)

When you send email from account 1, a copy of it will be saved in your
sent items folder.

When you send email from account 2, a copy of it will be saved in your
second sent items folder (another folder you create).

I think this is what you are hoping to accomplish.  There are a bunch
of steps involved in ading the rules.

I don't think you need to use a seperate email program for each
account, although this would also work.

Thanks,

thinkout-ga

Hi & thanks so much for working with me on this.  I'm sure I could set
it up if you walk me through it, and it would accomplish what I'm
trying to do, and I would understand it.  I'm just wondering if that's
the cleanest and simplest way, or if I should just use an entirely
different e-mail retrieval program.  I'm setting this up on my
employee's home computer so they can retrieve work e-mail to an
entirely different place, and I don't want it to get mixed in with
their personal e-mail information.  She's not entirely computer savvy
so I don't want to make it complicated, it has to be clean and simple
to understand (i.e. click here for your personal e-mail, click there
for your work e-mail).  I think they are already using either Outlook
or Outlook Express.  What other e-mail retrieval programs might you
recommend that we could use instead and I could set it up entirely
separate for her?  Thanks!

Hi fogcity-ga,

As far as being simple, the method that I am talking about is slightly
complicated to set up, but very simple to use.  One folder would hold
all the emails from one account and the other folder would have them
from the other account.

There are two minor drawbacks with this approach:

1. The employee may accidentally send email from the incorrect account
if they are not careful, because when they send email out, they need
to pick which account they are using.

2. When you have created your new "sent" folders, (you would need to
create one for each account) you will still have your old sent folder.
 In your original sent folder (the one that is default in your system)
you will have a copy of all emails sent out from all accounts.  In
your two new sent folders, you will have a copy of each mail message
that was sent out from a certain account.  So if you send a message
out from the business account, a copy of it will be put into the
"sent" folder and also in the "business sent" (the one you made)
folder.

Again, these are minor issues and once it is all set up, it should be
pretty obvious that all the email in the "business sent" folder is
business related and the stuff in the "home sent" is personal.

The most fool-proof way to handle this problem if your end-user is not
very computer-handy would probably be to just get a totally different
email program installed on their computer.  Then you can just have an
icon on their desktop for "Home Email" and "Work Email".

Hope this helps and if you want to try and set up both accounts on
outlook, let me know.  I would have to research outlook express to see
if it could be done there as well.  I am not certain.  Some of your
original comments said you were using outlook and not outlook express.

Let me know if I can help any more,

thinkout-ga

Greetings again fogcity-ga,

Additionally, if you are looking for different email programs to
install, there are many.  I mainly use Outlook.  Some others are
below:

Eudora
http://www.eudora.com/

Pegasus
http://www.pmail.com/

Hope this helps.

thinkout-ga

Hi & thanks for the info.  I think just even switching mail accounts
is going to be too complicated for them, unfortunately.  It's too bad
Outlook won't let you run too clean copies of it's software at the
same time with totally separate inboxes.  In any case, I guess we'll
got to plan b and set up the separate e-mail program.  One more
question, if they are using either Outlook, can I just install Outlook
Express as the other e-mail program and vice versa?  Thanks!

Hi fogcity-ga,

I am glad you have found my information useful.  To answer your
question, yes.  You can install both Outlook and Outlook Express on
the same machine.  Just make sure that each program is pointing at a
different mail file.  I am not sure what the default mail file
locations are, and in the newer versions it may not be an issue.  Once
quite a while back, I somehow got both outlook and outlook express
both pointing at the same mail file (I could see my old messages in
both programs).  I don't think this will be a problem for you though. 
I am only mentioning it as something you should look for when you are
testing the setup.  Please let me know if I can help you further and
have a great weekend!

Also, if you feel that I have answered your question to your
satisfaction, please let me know so that I may officially close it.

Thanks again!
thinkgout-ga

Hi & thanks, I think you did answer my question--now I'm just
struggling with setting up the new e-mail software.  Thanks!

Hi fogcity-ga,

Thank you.  I am glad to have helped.  I will leave this question open
until you are finished with your setup in case you wish to post any
questions here regarding your setup.  If you do, I will be happy to
help for at least a few more hours today before I go home.  Let me
know if I can help.

thinkout-ga