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Q: Exlorer 6.0 will not acces secure pages ( Answered,   3 Comments )
Question  
Subject: Exlorer 6.0 will not acces secure pages
Category: Computers
Asked by: berniew-ga
List Price: $20.00
Posted: 24 Apr 2003 18:24 PDT
Expires: 24 May 2003 18:24 PDT
Question ID: 195083
I'm unable to access secure web pages in explorer 6.0 running with Xp
pro. explorer is set for default and medium security. When the
security alert box appears I check OK and then the next page comes up
with "The Page Cannot be Displayed. this only happens on secure pages.
Please advise of a solution to this dilema

Request for Question Clarification by robertskelton-ga on 24 Apr 2003 18:55 PDT
Have you installed the Service Pack? 

If not, this solution from the Microsoft KnowledgeBase could be your
answer:

SYMPTOMS
When you try to use Internet Explorer to connect to a secure Web site
over Secure Sockets Layer (SSL), authentication to that site may not
work, and your client computer may not be able to connect to the site.

RESOLUTION
To resolve this problem, obtain the latest service pack for Internet
Explorer 6. For additional information, click the following article
number to view the article in the Microsoft Knowledge Base:
328548 How to Obtain the Latest Internet Explorer 6 Service Pack 
http://support.microsoft.com/default.aspx?scid=kb;en-us;325662
Answer  
Subject: Re: Exlorer 6.0 will not acces secure pages
Answered By: tox-ga on 02 May 2003 22:42 PDT
 
There are numerous possibilities for this odd behaviour, if the
following do not work, feel free to clarify.

Unfortunately, the "secure" site that you may be trying to access
could actually less secure then you think, and setting the security
setting to a lower value could solve the problem.

The other possibility is that the version of Internet Explorer you
have does, does not have 128 bit encryption.  To check this goto, Help
> About and it should say.  If it is lower than 128, goto
http://www.microsoft.com/windows/ie/downloads/critical/ie6sp1/default.asp
and select "Reinstall all components" if prompted. Check the cipher
strength after rebooting and it SHOULD be 128-bit.

If you restore your computer to 128-bit cipher strength and you still
cannot view Web pages on secure Web sites, do the following:
1. Click Internet Options on the Tools menu, and then click the
Advanced tab.
Under Security, click to select the Use SSL2.0 check box and the Use
SSL3.0 check box (if they are not already selected).
2. Click OK.

If all else fails, try upgrading to the latest version of the browser.
(http://support.microsoft.com/default.aspx?scid=kb;EN-US;301455)

Also:
Internet Explorer 6 implements advanced cookie filtering based on the
Platform for Privacy Preferences (P3P) specification. The cookie
settings that are configured on the Security tab of Internet Options
in Internet Explorer 4 and Internet Explorer 5 (or on the Advanced tab
in Internet Explorer 3) are removed when you upgrade to Internet
Explorer 6. By default, Internet Explorer 6 sets your privacy
preferences to Medium for the Internet zone. Unsatisfactory cookies
are blocked at the Medium privacy level, and this can prevent some Web
sites from creating or reading these types of cookies on your
computer. If the Web site requires unsatisfactory cookies to work
properly, you may experience problems gaining access to some parts of
the Web site or using some of its services.

To work around this issue, configure your Internet Explorer privacy
settings to Low or Accept All Cookies. To do this, follow these steps:

Click Tools, and then click Internet Options.
On the Privacy tab, move the slider to Low or Accept All Cookies as
needed to permit the Web site to work properly.

NOTE: If the slider is not available, click Default, and then perform
step 2.
Click OK, and then attempt to access the Web site service again.
(http://support.microsoft.com/default.aspx?scid=kb;en-us;302708)

Also, note that the problem may not be with you, but with the site. 
Some sites may block access from certain browser versions since the
sensitivity of the data transfers requires the browsers to be
thoroughly tested before allowing them to access secure pages.  In
this case, it is adviseable to use another browers
(http://www.netscape.com) to access the secure pages

I hope this helps!

Service Pack Link: http://www.microsoft.com/windows/ie/downloads/critical/ie6sp1/default.asp

-Tox-ga
Comments  
Subject: Re: Exlorer 6.0 will not acces secure pages
From: feilong-ga on 25 Apr 2003 00:54 PDT
 
I wonder how that could be? You were able to access your account and
post a question here at GA. Your account page is a secure page. Try
setting everything to default, reinstall and update your IE 6, and
tell us if that solves the problem.
Subject: Re: Exlorer 6.0 will not acces secure pages
From: dirtydozen-ga on 27 Apr 2003 18:21 PDT
 
try going to (on Internet Ecplorer) going to tools, then Internet
Options, then click on security and click default level. Then on your
privacy (I have it as a Medium). Then click advanced, then click
restore defaults.

If this don't work, then re-install your internet browser. (or use a
dif one)
Subject: Re: Exlorer 6.0 will not acces secure pages
From: kpax-ga on 30 Apr 2003 15:19 PDT
 
Hello,
Microsoft's Internet explorer is an extremely insecure web browser. It
also lacks many of the better features of the alternatives. Please
have a look at <a href="http://www.mozilla.org">Mozilla</a>, it's
free, easy to install, and far superior to Internet explorer.

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